Eating Disruption for Lunch: Digesting Decentralization

05/26/15 • 57 min

Digital World with Game Changers, Presented by SAP

The buzz: Decentralizing. In the industrial age, businesses like railroads and electric power companies grew large because centralizing allowed them to deliver improved services to their markets. Now we’re seeing a paradigm shift fueled by technology-enabled de-centralization. Innovations like 3D printing, the Internet of Things, smart watches, mobile technology and Tesla’s standalone battery to power a home or office – all allow us to de-couple from businesses. These exciting – or scary – disruptions have vast implications for the future of your business. Are you ready? The experts speak. Frank Diana, TCS: “The challenge is to rehearse the future and prepare for a range of possibilities” (Fast Future Research). Gray Scott, Futurist: “Nothing comes unannounced, but many can miss the announcement” (Terence McKenna). Timo Elliott, SAP: “Status Quo is, you know, Latin for 'the mess we’re in'” (Ronald Reagan). Join us for Eating Disruption for Lunch: Digesting Decentralization.

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User Experience in Enterprise Software: ROI of UX

The buzz: Happiness. Enterprise software has been delivering increased functionality for years, but too often at the expense of ease-of-use. Why? Good design is notoriously difficult and thus not addressed or measured by most IT teams. UX projects are a business investment, where satisfaction must translate into performance to calculate ROI. Should UX be part of project development from the get-go? The experts speak. Jaco Van Eeden, Deloitte: “The world is complex, and so too must be the activities that we perform. But that doesn’t mean that we must live in continual frustration.” (Don Norman) Michael Romeo, Deloitte: “You have to start with the Customer Experience and work backyards to the technology” (Steve Jobs). Phil Dervan, SAP: “We should judge our industry by the happiness we create.” (Cennydd Bowles) Mark Schenecker, SAP: “Simple can be harder than complex...But...once you get there, you can move mountains.” (Steve Jobs) Join us for User Experience in Enterprise Software: ROI of UX.

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Consumer Privacy in the Era of Big, Human Data: Possible?

The buzz: Privacy. The fabled “360-degree customer insight” is within reach as Marketing enters an era of data science-driven insights. Brands can now understand customers like never before, via internal company data and human-created data from social media, mobile and wearable devices. But can your company build insights while protecting consumers’ privacy and gaining their trust? What should you do before rushing to the “art of the possible? Can IoT and privacy co-exist? The experts speak. Eleanor Treharne-Jones, TRUSTe: “Privacy...shouldn't be the price we accept for just getting on the Internet” (Gary Kovacs). Sagi Leizerov, EY: “The answer to effective de-identification of personal information and minimizing privacy risk is not a clear black-and-white. It is rather a constantly morphing 50 shades of gray.” Tim Barker, DataSift: “The future is already here—it's just not very evenly distributed” (William Gibson). Join us for Consumer Privacy in the Era of Big, Human Data: Possible?