Difficult Happens; Effective Communication for Bosses
Lara Currie
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Top 10 Difficult Happens; Effective Communication for Bosses Episodes
Goodpods has curated a list of the 10 best Difficult Happens; Effective Communication for Bosses episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Difficult Happens; Effective Communication for Bosses for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Difficult Happens; Effective Communication for Bosses episode by adding your comments to the episode page.
184 Camaraderie; Toxic or Not
Difficult Happens; Effective Communication for Bosses
10/26/21 • 9 min
We spend a lot of time with the people we work with. Whether in person or online friendships form, and leadership often tries to encourage a sense of camaraderie with staff.
Without knowing it, this can create strife between coworkers without meaning to.
When does camaraderie become toxic? With a nod to systems theory, we can learn how and why what is intended as 'team building' may, in fact, grow animosity.
Work with Lara:
Got a Question? Comment? Email [email protected]
Difficult Happens by Lara Currie
Difficulthappens.com/workwithme/
Apply for an On-air Coaching Call!
Complimentary Breakthrough Consultation
Resources:
10 TIPS for Dealing with Difficult People
Series on Conflict Personality-Types
© Lara Currie 2021
Show Intro music by Scott Holmes Music
Listen for free on the go with any one of these players for both Android & iPhone
1 Listener
185 How to Tame a Client
Difficult Happens; Effective Communication for Bosses
11/02/21 • 12 min
“Uncertainty creates fear, fear create anger” -- Lara Currie
Out of control Karen’s are the poster people for the rise in bad behavior.
Uncertainty causes fear, and fear causes anger. All too often that anger is vented in the wrong venue. Customers rage at service workers, policies trigger push back, and those who want things to ‘go back to normal’ (whatever that is) are walking around in a heightened emotional state that your staff has to deal with.
In today’s episode, what ONE THING you can do to tame those unruly clients and diffuse the anger that your clients are expressing
- Why people are more disrespectful
- Is incivility on the rise?
- How do you show empathy when they are a jerk
- What key phrases will work to calm a tense situation
Work with Lara:
Got a Question? Comment? Email [email protected]
Difficult Happens by Lara Currie
Difficulthappens.com/workwithme/
Apply for an On-air Coaching Call!
Complimentary Breakthrough Consultation
Resources:
10 TIPS for Dealing with Difficult People
Series on Conflict Personality-Types
© Lara Currie 2021
Show Intro music by Scott Holmes Music
Listen for free on the go with any one of these players for both Android & iPhone
1 Listener
163 Lara has a Vulnerability Hangover
Difficult Happens; Effective Communication for Bosses
04/20/21 • 14 min
“Vulnerability sounds like truth and courage. Truth and courage aren’t always comfortable, but they’re never weakness.” -- Brené Brown
Opening our true selves and exposing our thoughts, dreams, and shames can be a frightening experience.
Trading our comfort for courage and opening ourselves up to public judgement often leads us to a Vulnerability Hangover.
The Vulnerability Hangover was coined by Brene Brown to describe the feelings that wash over us after sharing publicly and stem from shame and vulnerability.
We subconsciously and continually seek out acceptance, reverting to our primal selves where group survival was critical. That's why showing our vulnerable, true selves can be so frightening.
In my TED-style talk with Speaking Your Brand's Thought Leadership Summit, Echos of a free-range childhood, I shared a vulnerable story about a traumatic time in my life and how I reclaimed my power, afterwards, emotions washed over me and led to a Vulnerability Hangover.
Here’s how I worked through it, and how you can too.
What you’ll hear on today’s episode:
- What is vulnerability?
- The Vulnerability Hangover
- The courage of being vulnerable
- Echos of a free-range childhood
- The cathartic feeling of being vulnerable
- How to deal with a Vulnerability Hangover
- Empowerment Pillar Four, Refresh
Join the Difficult Happens Facebook group “Community Happens Group”
Work with Lara:
Apply for an On-air Coaching Call!
Complimentary Breakthrough Consultation
Got a Question? Comment? Email [email protected]
Difficult Happens by Lara Currie
Difficulthappens.com/workwithme/
Podcast 162 - Refresh with Dysfunctional Affirmations:
https://difficulthappens.com/162/
Resources:
Series on Conflict Personality-Types
Difficult Happens Squad:
https://difficulthappens.com/squad-membership/
Subscribe - 10 Tips on how to deal with difficult people and sticky situations:
https://difficulthappens.com/10tips/
Carol Cox - Speaking Your Brand:
https://www.speakingyourbrand.com/
Brene Brown:
Brene Brown: Listening to Shame:
https://www.ted.com/talks/brene_brown_listening_to_shame?language=en
© Lara Currie 2021
Show Intro music by Scott Holmes Music
Listen for free on the go with any one of these players for both Android & iPhone
157 When Good Clients Go Bad
Difficult Happens; Effective Communication for Bosses
03/09/21 • 24 min
Have you ever had a client flip from a Dr. Jekyll to a Mr. Hyde?
Everything was going along fine and then suddenly their behavior started to change to evasive or defensive.
In most cases, they’re experiencing a triggered reaction. But what caused it?
Was it something you said or did? Is something else going on? Are you triggered?
These triggers and conflicts can lead to feelings of increased stress, tension, and anxiety. (you know your body keeps the score.)
If you are an entrepreneur, manager, leader or business owner it has become increasingly more important to be able to pick up on subtle cues and understand why people act, and react, the way they do.
When you can understand where people's behavior is coming from you can respond to what is triggering their response, and maybe just turn that client back into the good doctor.
What you’ll hear on today’s episode:
- The base of a triggered reaction
- The conflict loop
- The animal brain
- The 4 types of non-trauma based triggered reactions
- The content trigger
- Personality tests
- The big trigger times
- Responding to what is not being said
Join the Difficult Happens Facebook group “Community Happens Group”
Work with Lara:
Apply for an On-air Coaching Call!
Complimentary Breakthrough Consultation
Got a Question? Comment? Email [email protected]
Difficult Happens by Lara Currie
Difficulthappens.com/workwithme/
Resources:
Series on Conflict Personality-Types
© Lara Currie 2021
Show Intro music by Scott Holmes Music
Listen for free on the go with any one of these players for both Android & iPhone
156 3 Things Women Need To Run A Business
Difficult Happens; Effective Communication for Bosses
03/02/21 • 20 min
Sometimes we don’t get a choice on whether or not to be a leader.
When you run a small business, you will frequently be put into the leadership role where, inevitably, you will have to deal with difficult situations and personalities.
Do you have the right support you need to deal with it effectively?
The support needed can range from general business support to peer support, and personal support to professional support.
From running your own business to leading a team (or existing on the planet! For that matter) you will encounter a variety of personalities in a variety of emotional states, how you navigate these interactions can determine your success.
What you’ll hear on today’s episode:
- What is Emotional Intelligence
- Who a leader is (and isn’t)
- What it takes to be a leader
- What a heightened emotional state is
- Different types of support
- Personal development
- Challenges that women face
- The importance of having a squad
- The Difficult Happens Squad Membership
- Triggered “Seasons”
Join the Squad! A 'whole-human centered' development community of like-minded women who are ready to take their happy back with input, guidance, and support. Personal and Professional development in one place!
Work with Lara:
Apply for an On-air Coaching Call!
Complimentary Breakthrough Consultation
Got a Question? Comment? Email [email protected]
Difficult Happens by Lara Currie
Difficulthappens.com/workwithme/
Difficult Happens Squad:
https://difficulthappens.com/squad/
Shelby Moore - Young Leadership Challenges
https://difficulthappens.com/152-2/
Resources:
Series on Conflict Personality-Types
© Lara Currie 2021
Show Intro music by Scott Holmes Music
Listen for free on the go with any one of these players for both Android & iPhone
155 In the trenches of a toxic workplace with Jenn Trepeck
Difficult Happens; Effective Communication for Bosses
02/23/21 • 52 min
What red flags have you missed?
When starting out, you can be caught up in the excitement of the job or dynamic and excuse behaviors while in the moment. A little thing here, a little thing there, it is easy to miss all these little signs. But hindsight is 20/20 and eventually, you’ll see the writing on the wall.
Now it is becoming more important to recognize dysfunctional and toxic behaviors in the workplace.
Jenn Trepeck of “A Salad With A Side Of Fries” joins us to talk about her previous experience working in an environment that turned toxic over time and what red flags you should watch out for.
Jenn has worked at ad agencies, in-house with clients on brand management, and spent 12 years in the world of finance while growing her own business. Now Jenn is a Health and Wellness Coach and Entrepreneur.
What you’ll hear on today’s episode:
- What Toxic Environments Are
- Falling into Toxic Environments
- How Past and Personal Dysfunction can excuse current behavior
- Scarcity and Urgency
- The Push of Loyalty
- Responsibility without Ownership
- Mixing Business with Family and Friends
- Public versus Private Personalities
- Extinction Burst Behavior
- When To Leave
Join the Difficult Happens Facebook group “Community Happens Group”
Work with Lara:
Apply for an On-air Coaching Call!
Complimentary Breakthrough Consultation
Got a Question? Comment? Email [email protected]
Difficult Happens by Lara Currie
Difficulthappens.com/workwithme/
Mentioned on the show:
Connect with Jenn on Instagram
Resources:
Series on Conflict Personality-Types
© Lara Currie 2021
Show Intro music by Scott Holmes Music
Listen for free on the go with any one of these players for both Android & iPhone
130 Microaggressions & How they are used to Control
Difficult Happens; Effective Communication for Bosses
09/01/20 • 40 min
What are Micro-aggressions?
Aggression is aggression. Like most things, there is a scale involved, a range. To one extreme the aggression is war, violence, while the other end of the spectrum presents as snide comments and passive-aggressive behavior.
Micro-aggressions are so insidious because they hide in plain sight. They are hard to call out and often dismissed by the person using them.
These techniques are used by those who have power when they are, or feel, threatened, insecure individuals in particular. It becomes a defense mechanism, it’s purpose is to keep you down, to ‘put you in your place’, thus restoring the persons feeling of power and feeding their fragile ego.
Here’s how you combat it, in today’s episode.
What you’ll hear on today’s episode:
- How minimizing is a micro-aggression
- How Trivializing is a micro-aggression
- How Grouping is used as a micro-aggression
- Social constructs
- The idea of ‘Normal’
- The difference between a micro-aggression, a macro-aggression and a micro-insult
- Why people in power don’t get it
- Marginalized groups bear the brunt of these forms of aggression
Join the Difficult Happens Facebook group “Community Happens Group”
Work with Lara:
Apply for an On-air Coaching Call!
Got a Question? Comment? Email [email protected]
Difficult Happens by Lara Currie
Difficulthappens.com/workwithme/
Resources:
© Lara Currie 2020
Photo by Jordan Donaldson | @jordi.d on Unsplash
Show Intro music is Whispering Through by Asura
Listen for free on the go with any one of these players for both Android & iPhone
149 The truth about productivity with Amber De La Garza
Difficult Happens; Effective Communication for Bosses
01/12/21 • 42 min
Did you do some re-prioritising last year?
With all of the unexpected ‘unprecedented events’ last year a lot of us have reprioritized the way we work and play.
Many found this past year super productive while others, not so much.
We don’t often think about productivity until we are either feeling overwhelmed, or starting a new year.
Productivity and overwhelm are two sides of a coin. Balance is what we seek, predictability but as business owners, leaders and bosses, change is inevitable and remaining flexible while also being productive is the goal
Strong boundaries are necessary to avoid falling prey to overwhelm.
In today’s episode, we dive into the best way that you can find balance and create a schedule that works for you while auditing what works, and what doesn’t.
The truth about productivity with productivity expert Amber De La Garza.
What you’ll hear on today’s episode:
- Micro-boundary breaches on your time
- How small steps can make a huge impact
- 3 steps to better boundaries
- How your boundaries are impacted
- Where overwhelm comes from
- The number one struggle people have
- Magical thinking
- Productivity as a small business
- Entrepreneurial struggles
- Triggers that get in your way
- Balance in the real world
Join the Difficult Happens Facebook group “Community Happens Group”
Work with Lara:
Apply for an On-air Coaching Call!
Complimentary Breakthrough Consultation
Got a Question? Comment? Email [email protected]
Difficult Happens by Lara Currie
Difficulthappens.com/workwithme/
Resources from Guest:
Conquer Your Email Masterclass
© Lara Currie 2021
Show Intro music by Scott Holmes Music
Listen for free on the go with any one of these players for both Android & iPhone
128 How to Show Up Online with Deborrah Ashley
Difficult Happens; Effective Communication for Bosses
08/18/20 • 30 min
How we show up online, now, is more important than in pre-COVID times. In-person meetings and large gatherings are a memory and it’s going to be a minute before they come back.
So many online platforms have devolved and actual discourse is difficult if not impossible, so how do you show-up and contribute to the conversation and how do you respond to “Trolls” & “Feed-hijackers”?
Today I have Deborrah Ashley with me to talk about showing up and engaging the right way online. Deborrah is a marketing strategist, consultant, and LinkedIn trainer with a background in brand management, marketing & Business Development
What you’ll hear on today’s episode:
- What platform is best for your brand & your business
- What your profile says about you
- Everything you say, even on someone else’s post, is findable
- To engage or not engage a Troll
- Your voice is needed
- What is normal anyway
Join the Difficult Happens Facebook group “Community Happens Group”
Work with Lara:
Apply for an On-air Coaching Call!
Got a Question? Comment? Email [email protected]
Difficult Happens by Lara Currie
Difficulthappens.com/workwithme/
Resources:
© Lara Currie 2020
Show Intro music is Whispering Through by Asura
Listen for free on the go with any one of these players for both Android & iPhone
162 Refresh with Dysfunctional Affirmations
Difficult Happens; Effective Communication for Bosses
04/13/21 • 17 min
Have you ever been scrolling through Facebook or Instagram and see those little affirmation posts? What’s your first reaction? Have you tried them and found that they don't really work for you?
You're not alone.
Affirmations for self-care, love affirmations, black women empowerment affirmations, etc., are some of the most popular "affirmation for" searches on Google.
Why don't you see affirmations for dysfunctional people? Dysfunctional affirmations are for those whose first reaction to seeing motivational quotes is to roll their eyes (figuratively or literally) more often than not, it’s because you were raised in dysfunction.
This is where pillar four of the Empowerment Pillar Model comes in; Refresh.
Refresh your body, mind, and sense of self. Anyone who has experienced some ‘ish, dealt with a manipulator or breathed air, needs time to repair because your body keeps the score of every emotion you feel.
What you’ll hear on today’s episode:
- What are affirmations
- What refresh means
- Self-care
- Toxic positivity
- What refreshing involves
- Three dysfunctional affirmations
Join the Difficult Happens Facebook group “Community Happens Group”
Work with Lara:
Apply for an On-air Coaching Call!
Complimentary Breakthrough Consultation
Got a Question? Comment? Email [email protected]
Difficult Happens by Lara Currie
Difficulthappens.com/workwithme/
Podcast 159 - Recognize what’s really going on when Blame is an issue:
https://difficulthappens.com/159/
Podcast 160 - Reclaim Your Power; Breaking Up Is Hard To Do:
https://difficulthappens.com/160-2/
Podcast 161 - Restore - Essential Boundaries For Bosses
https://difficulthappens.com/161-2/
Podcast 139 - When Positivity is Toxic
https://difficulthappens.com/139-2/
Resources:
Series on Conflict Personality-Types
Difficult Happens Squad
https://difficulthappens.com/squad-membership/
Carol Cox - Speaking Your Brand
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FAQ
How many episodes does Difficult Happens; Effective Communication for Bosses have?
Difficult Happens; Effective Communication for Bosses currently has 101 episodes available.
What topics does Difficult Happens; Effective Communication for Bosses cover?
The podcast is about Team, Management, Personaldevelopment, Podcasts, Self-Improvement, Education, Leader and Business.
What is the most popular episode on Difficult Happens; Effective Communication for Bosses?
The episode title '184 Camaraderie; Toxic or Not' is the most popular.
What is the average episode length on Difficult Happens; Effective Communication for Bosses?
The average episode length on Difficult Happens; Effective Communication for Bosses is 24 minutes.
How often are episodes of Difficult Happens; Effective Communication for Bosses released?
Episodes of Difficult Happens; Effective Communication for Bosses are typically released every 7 days.
When was the first episode of Difficult Happens; Effective Communication for Bosses?
The first episode of Difficult Happens; Effective Communication for Bosses was released on Oct 29, 2019.
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