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Difficult Happens; Effective Communication for Bosses

Lara Currie

Lara Currie is on a mission to transform the way we communicate with one another. The workplace doesn't have to be the source of conflict and discord. She'll teach you how to have open and honest communication with people, how to navigate conflict, and how to deal with the difficult "stuff" we all encounter in this ever increasingly defensive world. www.difficulthappens.com Difficult can happen anywhere, so Lara is here to make sure you know exactly how to create positive communication, decrease defensiveness, and navigate the difficult that we all have to deal with in life, at home, and in the work environment so that you, your business, and your team, can save time, money and energy. https://www.difficulthappens.com

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Top 10 Difficult Happens; Effective Communication for Bosses Episodes

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184 Camaraderie; Toxic or Not

Difficult Happens; Effective Communication for Bosses

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10/26/21 • 9 min

We spend a lot of time with the people we work with. Whether in person or online friendships form, and leadership often tries to encourage a sense of camaraderie with staff.

Without knowing it, this can create strife between coworkers without meaning to.

When does camaraderie become toxic? With a nod to systems theory, we can learn how and why what is intended as 'team building' may, in fact, grow animosity.

Work with Lara:

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Resources:

10 TIPS for Dealing with Difficult People

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

play

10/26/21 • 9 min

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1 Listener

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185 How to Tame a Client

Difficult Happens; Effective Communication for Bosses

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11/02/21 • 12 min

“Uncertainty creates fear, fear create anger” -- Lara Currie

Out of control Karen’s are the poster people for the rise in bad behavior.

Uncertainty causes fear, and fear causes anger. All too often that anger is vented in the wrong venue. Customers rage at service workers, policies trigger push back, and those who want things to ‘go back to normal’ (whatever that is) are walking around in a heightened emotional state that your staff has to deal with.

In today’s episode, what ONE THING you can do to tame those unruly clients and diffuse the anger that your clients are expressing

  • Why people are more disrespectful
  • Is incivility on the rise?
  • How do you show empathy when they are a jerk
  • What key phrases will work to calm a tense situation

Work with Lara:

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Resources:

10 TIPS for Dealing with Difficult People

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

play

11/02/21 • 12 min

profile image

1 Listener

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182 Leadership & Loneliness

Difficult Happens; Effective Communication for Bosses

play

10/12/21 • 19 min

On top of everything else that you have had to deal with this past year, now loneliness is on the rise, and the impact of loneliness on you and the work you do is impactful.

Douglas Nemecek, MD, chief medical officer for behavioral health at Cigna says that the impact of loneliness on your health is equivalent to smoking 15 cigarettes a day and is possibly worse than obesity and that isolated people risk having a significantly shorter life span.

I don’t think it's any surprise that any stress on your emotions impacts you physically, as the saying goes, your body keeps the score of your emotions.

Contact with others is not connection, while you may interact with a lot of people, that doesn’t necessarily mean that you are connecting with them. On today's episode, signs of loneliness, what to watch out for, and what to do about it.

What you’ll hear on today’s episode:

  • Signs of loneliness that you might not be aware of
  • Mask emotions and their purpose
  • What to watch out for
  • What the heck is going on
  • What next?
  • Healthy alternatives
  • What you need to combat loneliness

Join the Difficult Happens Facebook group “Community Happens Group”

Work with Lara:

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Resources:

10 TIPS for Dealing with Difficult People

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

play

10/12/21 • 19 min

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180 Using Stories to Relate to Clients with Carol Cox

Difficult Happens; Effective Communication for Bosses

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08/17/21 • 41 min

This is a juicy episode filled with the way’s that you can use stories in your everyday work life, from the boardroom to the stage. Carol and I talk about everything from our personal struggles and successes to the DNA of the feminine, from speaker hijackers to why Emma should stop watching Law and Order SVU.

Carol tells us how she uses the three-act story structure and the Hero’s journey when working with clients. There are lots of free giveaways on dealing with conflict and a strategic speaking guide.

What you’ll hear in this podcast:

  • Stories help us see ourselves in others experiences
  • Stories help us ‘rewrite history’ so that we can see a better way
  • We don’t know how our personal story can impact others and the work that we do
  • Throughout history it was dangerous for Women to speak their truth
  • How recognizing patterns can help your storytelling
  • Do an after-action review post speaking engagement, guest podcast episode, board meeting etc.
  • Practice and repeat you message as often as possible to become more comfortable
  • Visualize your environment
  • Use skills practice and reflection to become a better speaker

Resources:

10 TIPS for Dealing with Difficult People

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

Work with Lara:

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

play

08/17/21 • 41 min

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179 Difficult Indeed Happened

Difficult Happens; Effective Communication for Bosses

play

08/10/21 • 3 min

Well, some difficult S*it just happened.

In 176 weeks of recording the difficult happens podcast, I have never missed a publication.

It’s time for me to model the very behavior I talk about. We will all go through some ... stuff in our lives and I want you to do the same when you encounter some really difficult stuff, take care of yourself and your family.

Next week, I will be back and I will be combating toxic, manipulative, bullying behavior head-on!

Work with Lara:

Got a Question? Comment? Email [email protected]

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

Deep thoughts by Jack Handy (SNL)

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

play

08/10/21 • 3 min

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176 Toxic or Not? Compliments

Difficult Happens; Effective Communication for Bosses

play

07/20/21 • 18 min

Everyone, at one point in their life, has experienced a compliment that did not sit right. Either it was way too personal, or it felt a little backhanded.

That's why we're tackling whether or not compliments are toxic!

When we break down compliments, we can see that it depends on a variety of factors; Who is giving the compliment, the context, and the motive. When it comes to genuine compliments, you know it when you see it.

What you’ll hear on today’s episode:

  • Compliments
  • Gaslighting and Narcissism
  • Genuine compliments
  • Overly familiar compliment
  • Sideways compliments
  • Backhanded compliments
  • Awkward compliments
  • Fishing compliments
  • Toxic or Not?

Work with Lara:

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

Squad

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

play

07/20/21 • 18 min

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174 The Masculine Feminine Myth

Difficult Happens; Effective Communication for Bosses

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07/06/21 • 20 min

What kind of energy do you give off? Do you find yourself expressing more masculine attributes or feminine?

This concept of masculine and feminine has been around a lot, and we are beginning to see it take hold in the entrepreneurial and small business fields. Someone who is more focused and driven is seen to have stronger masculine traits, while more caring and creative is seen as having more feminine traits.

Discussing masculine and feminine energies is based on a continuum, yin and yang. People are made up of different traits, and when we say "masculine energy" or "feminine energy" in this context, it does not mean male and female, yet these attributes and expressions are often used in a male/female way.

In this episode of Difficult Happens, we tackle the concept of masculine and feminine energy and how that impacts your interpersonal and professional relationships.

What you’ll hear on today’s episode:

  • What is Masculine and Feminine
  • The Squad membership
  • Yin and Yang
  • Masculine traits
  • Feminine traits
  • Where the concepts break down
  • Tone policing
  • Communication

Work with Lara:

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

Squad

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

play

07/06/21 • 20 min

bookmark
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175 The one thing that makes all the difference

Difficult Happens; Effective Communication for Bosses

play

07/13/21 • 16 min

"Knowledge is when you learn something new every day." We learn learn learn all day long but do we take enough time to apply? I love to learn, and learning the concepts is one thing, but implementing is another.

This brings us to the one thing that we all need that we cannot do without. Something paramount to implementing better ways of communication, and that is empathy.

What is empathy to you?

Empathy is the ability to understand what other people feel emotionally and see things from their perspective. Empathy is important because it is a precursor to any conversation. However, there is more to empathy than meets the eye, especially for business leaders.

What you’ll hear on today’s episode:

  • Learning
  • Implementing
  • Empathy
  • Will Smith: Fault vs. Responsibility
  • Empathy and Accountability
  • Ways to show empathy

Work with Lara:

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

You Tube: Will Smith - Fault vs. Responsibility

Squad

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

play

07/13/21 • 16 min

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173 The Distracted Leader with Amber Hawley

Difficult Happens; Effective Communication for Bosses

play

06/29/21 • 40 min

Have you ever found yourself engulfed in a project, focused on the little details like font or style, and before you realize it, hours have passed?

Guess what? You were distracted. Distracted does not always mean bouncing from one task to another or getting lost on Facebook when you should be working on a report. You can be hyper-focused on a task but be focused on something that does not serve your end goal.

In the end, it doesn't matter why you were distracted. The effect is the same.

Amber Hawley from the Distracted Entrepreneur Podcast joins us to talk about her personal and professional experience helping distracted entrepreneurs and those with ADHD.

With the happenings of the last year, a lot of people are distracted. Many women are finding it difficult to focus with the children at home more, and the change in routine leading to a greater number of burnouts. In this episode, we break down systems and structures, boxes and labels, and discuss ways to combat burnout.

What you’ll hear on today’s episode:

  • Being distracted and ADD
  • What distraction looks like
  • Buttons and triggers
  • Personality Traits
  • Types of ADD
  • Time-Blindness
  • Shiny Object Syndrom
  • Breaks and burnout

Work with Lara:

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

Squad

Mentioned in the Podacast:

16 Personalities

The Power of When - Michael Breus

7 Types of ADD

Psychology in Seattle - Kirk Honda

Guest Resources:

The Easily Distracted Entrepreneur

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

play

06/29/21 • 40 min

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181 Walk the Walk

Difficult Happens; Effective Communication for Bosses

play

10/05/21 • 15 min

Our best self makes all the plans but she doesn't always show up to implement them

The world is full of information, a plethora of knowledge is just a Bing search away, psych, we all use google. Yet with all this information at our fingertips, we can know a thing, understand it, but when it comes to implementing, it’s not as simple, we can have a hard time putting that information, that knowledge into practice.

So what do you need to make sure that you, and your team, walk the walk, and get implementing?

What you’ll hear on today’s episode:

  • What sinks a team
  • Learning vs knowing
  • What three things you need before you implement
  • The $325 billion dollar business getting in your way?

Join the Difficult Happens Facebook group “Community Happens Group”

Work with Lara:

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Resources:

10 TIPS for Dealing with Difficult People

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

play

10/05/21 • 15 min

bookmark
plus icon
share episode

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FAQ

How many episodes does Difficult Happens; Effective Communication for Bosses have?

Difficult Happens; Effective Communication for Bosses currently has 101 episodes available.

What topics does Difficult Happens; Effective Communication for Bosses cover?

The podcast is about Team, Management, Personaldevelopment, Podcasts, Self-Improvement, Education, Leader and Business.

What is the most popular episode on Difficult Happens; Effective Communication for Bosses?

The episode title '184 Camaraderie; Toxic or Not' is the most popular.

What is the average episode length on Difficult Happens; Effective Communication for Bosses?

The average episode length on Difficult Happens; Effective Communication for Bosses is 24 minutes.

How often are episodes of Difficult Happens; Effective Communication for Bosses released?

Episodes of Difficult Happens; Effective Communication for Bosses are typically released every 7 days.

When was the first episode of Difficult Happens; Effective Communication for Bosses?

The first episode of Difficult Happens; Effective Communication for Bosses was released on Oct 29, 2019.

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