Stop Losing Clients After the Sale

Develop your Construction Business Podcast

08/02/23 • 20 min

You've signed someone up - Great!
But there's a few weeks to go until you actually start work.
How can you avoid a client cancelling & changing their mind and requesting a deposit back?
Here we dive into the importance on onboarding your clients the right way so they stay happy & excited even thought the works have not begun.
See the episode here:
https://developcoaching.co.uk/podcast/stop-losing-clients-after-the-sale/
🎧 Listen to more episodes here:
https://developcoaching.co.uk/construction-podcast/

https://developcoaching.co.uk

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Explicit content warning

08/02/23 • 20 min

Develop your Construction Business Podcast - Stop Losing Clients After the Sale

Transcript

Greg Wilkes (00:02):

So today's podcast stems from a recent coaching course that I was actually on. I was just over in Hawaii on an intensive training program. And the whole point of that program was to make my coaching experience better for my clients. And there was a subject that we discussed there that I thought was actually really transferrable over into the construction industry and that was onboarding clients. So what we were learning at this event was the importance of onboarding

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