Boosting Client Services and Sales in Interior Design
11/23/23 • 33 min
Dive into the world of sales and discover the unexpected value it holds for interior designers, with insights from our guest Duane Becker. We're unpacking the entire sales process, from the initial client contact to the final farewell, and revealing the pivotal role of a well-versed salesperson. They are not just selling a product or service, they are problem solvers, solution providers and concept introducers. We'll illuminate how to enhance your client's experience and streamline your process with scheduled appointments and structured interaction.
But wait, there's more! We're also putting under the spotlight the importance of effective follow-up strategies and stellar customer service. We'll discuss how to master the art of discussing budget constraints, the essence of providing reasons for follow-ups and how to effortlessly talk money. We'll empower you with knowledge on how to intertwine customer service and sales, and offer unexpected value to your clients. Becker also recommends some enlightening books that can help you imbibe and implement these ideas. So tune in now, this episode is sure to equip you with essential skills to boost your sales process and client service.
If you would like to get the links and show notes for this episode, click on the link below:
https://www.designerdiscussions.com/episodes/episode-102-Boosting-Client-Services-and-Sales-in-Interior-Design
Episodes referenced in this episode:
https://www.designerdiscussions.com/episodes/episode-13-How-to-Wow-Your-Clients-Experience
Transform your marketing with Designer Discussions Academy. In weekly face-to-face sessions, we equip busy business owners with cutting-edge PR strategies, marketing insights, and time-saving tools to not just work in your business, but on your business. Join us to outshine competitors and elevate your business.
Join us for our weekly live sessions and workshops: https://www.designerdiscussionsmarketing.studio/pages/academy
Designer Discussions is an educational interior design podcast on marketing, PR and related business topics. We also provide in-depth, actionable products in the Marketing Studio including time-saving templates and guides to help design professionals grow their businesses.
Download our FREE Client Avatar Guide https://designerdiscussionsmarketing.studio/store.
Designer Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY
Dive into the world of sales and discover the unexpected value it holds for interior designers, with insights from our guest Duane Becker. We're unpacking the entire sales process, from the initial client contact to the final farewell, and revealing the pivotal role of a well-versed salesperson. They are not just selling a product or service, they are problem solvers, solution providers and concept introducers. We'll illuminate how to enhance your client's experience and streamline your process with scheduled appointments and structured interaction.
But wait, there's more! We're also putting under the spotlight the importance of effective follow-up strategies and stellar customer service. We'll discuss how to master the art of discussing budget constraints, the essence of providing reasons for follow-ups and how to effortlessly talk money. We'll empower you with knowledge on how to intertwine customer service and sales, and offer unexpected value to your clients. Becker also recommends some enlightening books that can help you imbibe and implement these ideas. So tune in now, this episode is sure to equip you with essential skills to boost your sales process and client service.
If you would like to get the links and show notes for this episode, click on the link below:
https://www.designerdiscussions.com/episodes/episode-102-Boosting-Client-Services-and-Sales-in-Interior-Design
Episodes referenced in this episode:
https://www.designerdiscussions.com/episodes/episode-13-How-to-Wow-Your-Clients-Experience
Transform your marketing with Designer Discussions Academy. In weekly face-to-face sessions, we equip busy business owners with cutting-edge PR strategies, marketing insights, and time-saving tools to not just work in your business, but on your business. Join us to outshine competitors and elevate your business.
Join us for our weekly live sessions and workshops: https://www.designerdiscussionsmarketing.studio/pages/academy
Designer Discussions is an educational interior design podcast on marketing, PR and related business topics. We also provide in-depth, actionable products in the Marketing Studio including time-saving templates and guides to help design professionals grow their businesses.
Download our FREE Client Avatar Guide https://designerdiscussionsmarketing.studio/store.
Designer Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY
Previous Episode
Scaling Your Interior Design Business: Effective Sales and Marketing Strategies with Duane Becker
Uncover the secrets to scaling your interior design business with our engaging discourse featuring sales wizard, Duane Becker. We promise to equip you with effective tactics of where marketing ends, and the sales game begins. Dive deeper into the art of designing compelling content and ads to engage your ideal clientele. With our discussion on the transformation of prospects into clients, we guarantee a paradigm shift in your approach to business.
Intrigued by the crucial role of sales in the design process? Brace yourselves as Duane Becker unravels the mystery of when and where sales come into play. We tackle the struggles of interior designers when selling their work and share invaluable tips on making the client's choices simpler for enhanced sales. Discover how decision fatigue can throw a spanner in your project works and strategies to tackle it. Hop on this enlightening journey to transform your interior design business with us.
If you would like to get the links and show notes for this episode, click on the link below:
https://www.designerdiscussions.com/episodes/episode-101-A-Winning-Marketing-and-Sales-Process-for-Your-Business
Transform your marketing with Designer Discussions Academy. In weekly face-to-face sessions, we equip busy business owners with cutting-edge PR strategies, marketing insights, and time-saving tools to not just work in your business, but on your business. Join us to outshine competitors and elevate your business.
Join us for our weekly live sessions and workshops: https://www.designerdiscussionsmarketing.studio/pages/academy
Designer Discussions is an educational interior design podcast on marketing, PR and related business topics. We also provide in-depth, actionable products in the Marketing Studio including time-saving templates and guides to help design professionals grow their businesses.
Download our FREE Client Avatar Guide https://designerdiscussionsmarketing.studio/store.
Designer Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY
Next Episode
Unlocking the Power of Word of Mouth in Your Design Business
Unlock the transformative power of Word of Mouth (WAM) in your design business, as we reveal how press, referrals, and AI can construct trust with your customers, amplify visibility, and catapult your interior design or remodeling business to new heights. The digital landscape can be a minefield, so let us guide you through the intricacies of SEO, demonstrating how reviews can propel your rankings and steer the decisions of potential customers.
Stepping into the spotlight, we shine a light on how reviews can not only build trust in your business but also widen your visibility. Harness the might of social proof, use negative reviews to your advantage, and monitor your online reputation with tools like Google Alerts. The podcast doesn't stop at reviews! We venture into unexplored territories of marketing strategies for interior designers, delving into how SEO, press, social media, and AI can upgrade your marketing game. With us at the Designer Discussions Academy, we bring you monthly nuggets of wisdom on leveraging these strategies to make your business flourish.
Episode referenced in this episode:
Episode 7: How To Handle Negative Reviews - Designer Discussions
If you would like to get the links and show notes for this episode, click on the link below:
https://www.designerdiscussions.com/episodes/episode-103-Unlocking-the-Power-of-Word-of-Mouth-in-Your-Design-Business
Transform your marketing with Designer Discussions Academy. In weekly face-to-face sessions, we equip busy business owners with cutting-edge PR strategies, marketing insights, and time-saving tools to not just work in your business, but on your business. Join us to outshine competitors and elevate your business.
Join us for our weekly live sessions and workshops: https://www.designerdiscussionsmarketing.studio/pages/academy
Designer Discussions is an educational interior design podcast on marketing, PR and related business topics. We also provide in-depth, actionable products in the Marketing Studio including time-saving templates and guides to help design professionals grow their businesses.
Download our FREE Client Avatar Guide https://designerdiscussionsmarketing.studio/store.
Designer Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY
Designer Discussions : Remodeling Business Marketing - Boosting Client Services and Sales in Interior Design
Transcript
Hello and welcome to designer discussions . Today we are continuing our conversation with our guest , Dwayne Becker , and we are going to learn more about the importance of unexpected value within the sales process .
Maria MartinWelcome to the designer discussions podcast with Jason Miriam and Maria , where we talk about marketing , pr and business
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