Sneak Peek of Relationships At Work - the Employee Experience and Workplace Culture Podcast

Explicit content warning

01/13/22 • 35 min

CX Storytime, Tales from the Customer Journey

Check out this sneak peek episode of the new podcast RELATIONSHIPS AT WORK - the Employee Experience and Workplace Culture Podcast.
Host Russel Lolacher will be discussing important employee engagement, leadership, workplace culture, communication and related topics as it relates to the employee experience.
He'll be chatting with amazing guests and digging into the latest research. All to help you learn how best to approach your staff, coworkers, colleagues and day to day life.
In this episode, Russel talks to plain language advocate Leslie O'Flahavan on how simplifying your communication can improve your workplace connections.
Listen and subscribe wherever you listen to podcasts.
https://relationshipsatwork.buzzsprout.com/

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For more, go to relationshipsatwork.ca

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Previous Episode

When Stress Meets Service

Customer Experience Storytime host and storyteller Russel Lolacher shares the story of When Stress Meets Service.

In this tale, we’ll hear the story of Louis, who in a fit of stress and procrastination, forgot to solve a problem that would cost him more money than he was comfortable spending. We’ll hear about how his service provider chose to address Louis and his problem wrapped in a bundle of frayed nerves.
We’ll wrap it up by digging into the emotional impacts, the lessons you can take from this story to help your business and the universal truth to live by.

If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca

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Email me anytime

Next Episode

CX Storytime Becomes Frontline Feedback, Stories from the Employee Journey

Same style, same tone, new focus - the employee!
Relationships at Work presents Frontline Feedback - Stories from the Employee Journey.
Host and storyteller Russel Lolacher shares the real story of Compassion So Counterfeit.

In this inaugural tale, we’ll hear the story of Sally, one in which she shares a moment of an outreached hand and a possible safe space for vulnerability but it only leads to shattered confidence and inept leadership.

We’ll wrap it up by digging into the emotional impacts that may not be obvious and then the lessons we can take away from this story that can help us build a better culture for our employees.
Subscribe to Relationships at Work for more where ever you listen to podcasts!

If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca

Connect with me for more great content!