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CX Storytime, Tales from the Customer Journey - CX Storytime Becomes Frontline Feedback, Stories from the Employee Journey

CX Storytime Becomes Frontline Feedback, Stories from the Employee Journey

09/14/22 • 13 min

CX Storytime, Tales from the Customer Journey

Same style, same tone, new focus - the employee!
Relationships at Work presents Frontline Feedback - Stories from the Employee Journey.
Host and storyteller Russel Lolacher shares the real story of Compassion So Counterfeit.

In this inaugural tale, we’ll hear the story of Sally, one in which she shares a moment of an outreached hand and a possible safe space for vulnerability but it only leads to shattered confidence and inept leadership.

We’ll wrap it up by digging into the emotional impacts that may not be obvious and then the lessons we can take away from this story that can help us build a better culture for our employees.
Subscribe to Relationships at Work for more where ever you listen to podcasts!

If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca

Connect with me for more great content!

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Same style, same tone, new focus - the employee!
Relationships at Work presents Frontline Feedback - Stories from the Employee Journey.
Host and storyteller Russel Lolacher shares the real story of Compassion So Counterfeit.

In this inaugural tale, we’ll hear the story of Sally, one in which she shares a moment of an outreached hand and a possible safe space for vulnerability but it only leads to shattered confidence and inept leadership.

We’ll wrap it up by digging into the emotional impacts that may not be obvious and then the lessons we can take away from this story that can help us build a better culture for our employees.
Subscribe to Relationships at Work for more where ever you listen to podcasts!

If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca

Connect with me for more great content!

Previous Episode

undefined - Sneak Peek of Relationships At Work - the Employee Experience and Workplace Culture Podcast

Sneak Peek of Relationships At Work - the Employee Experience and Workplace Culture Podcast

Check out this sneak peek episode of the new podcast RELATIONSHIPS AT WORK - the Employee Experience and Workplace Culture Podcast.
Host Russel Lolacher will be discussing important employee engagement, leadership, workplace culture, communication and related topics as it relates to the employee experience.
He'll be chatting with amazing guests and digging into the latest research. All to help you learn how best to approach your staff, coworkers, colleagues and day to day life.
In this episode, Russel talks to plain language advocate Leslie O'Flahavan on how simplifying your communication can improve your workplace connections.
Listen and subscribe wherever you listen to podcasts.
https://relationshipsatwork.buzzsprout.com/

If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca

Connect with me for more great content!

Next Episode

undefined - The Right and Wrong Ways to Pursue Power at Work

The Right and Wrong Ways to Pursue Power at Work

In this episode of Relationships at Work, Russel chats with author and leadership coach-mentor Dr. Stephen Barden on how we can learn to balance power to improve the workplace and the dangers of its misuse.
Stephen shares his thoughts, stories and experience with...

  • The definition of power.
  • How authority and influence play a role in power.
  • Why "leading from the front" is nonsense.
  • How power can prevent an organization from innovating.
  • Why understanding power balance is key to improving the organization.
  • The vital role of continuous learning.
  • Where to start in obtaining power and influence at work.

If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca

Connect with me for more great content!

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