Unpacking Transparency & Trust in Today’s AI Models

07/11/23 • 21 min

Get set to unravel the mysteries of AI as we enter the world of machine learning with our esteemed guest, a leading engineer from Relex. Promising to enlighten us, they will shed light on how their innovative AI platform is revolutionizing the customer experience and business operations. Discover how AI is not just a buzzword but a powerful tool that's enhancing productivity, intelligence, and our quality of life. And for those who fear the 'black box' of AI, don't fret. We'll discuss why transparency in AI is not just desirable, but essential.
As we pull back the curtain on AI, we probe into trust and bias issues, which are gaining increasing significance in the AI and ML landscape. Our expert guest, Emmanuel Raj from Relex, takes us through the process of ensuring that AI systems are fair, trustworthy, and free from bias, emphasizing the need for human-machine collaboration and understanding the reasoning behind model decisions. We also delve into the candid conversations with clients about the trust and transparency issues that AI presents. And as we wrap up our enlightening discussion, we highlight the role of tools like Chat GPT in fostering education and trust in AI systems. So, sit back and gear up for a journey into the captivating intersection of AI, trust, and education.

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Customerland - Unpacking Transparency & Trust in Today’s AI Models

Transcript

Mike Giambattista00:00:01.122

Customer Land is a podcast about customers how to get more of them , how to keep them , what makes them tick . We talk to the experts , the technologies and occasionally actual people . You know customers to find out what they're all about . So if you're a CX Pro , a loyalty marketer a brand owner , an agency planner , if you're a CRM and personalization geek . If you're a