57. How to Communicate & Be Heard
08/22/21 • 0 min
In this episode, Amber and I are both in lockdown in our homes (once again) which means we could unfortunately not record this episode in person but we still managed to get into a cracker conversation about leadership, communication to be heard, and personal development.
Amber Daines is one of Australia’s most agile communications professionals. She is known for her ability to devise and implement successful strategies across all forms of external and internal communications. She helps leaders improve their ability to advocate for their business to their employees and the outside world through speaking and writing. Amber knows how important communication is to success, so she pushes leaders to understand that listening is the first step in being heard. So often leaders are in the position of simply telling people what to do without sharing the philosophy behind it. Amber shares that a leader’s philosophy (and the proper communication of that philosophy) is the thing that really gets the buy-in from his/her team. Without buy-in, unfortunately, a leader will struggle to gain trust which will, in turn, ensure a full effort from team members when working to achieve a goal.
Amber helps us understand the best way to go about getting ourselves heard through better communication.
Discussion Points
- Why is communication so important when you are a leader
- Remember who your audience is and remain consistent
- How leaders can get comfortable with who they are?
- The impact of a leader with poor communication skills
- The importance of vulnerability in a leader
- The media its influence on vulnerability in leaders
- Online vs offline communication
- Social media in communication
- What is a good measure of your communication success?
- Personal branding
- Nonverbal communication tips
- Becoming better listeners
- How to get leaders to change by seeking feedback
- Top tips to improve communication
- Amber’s podcast
Resources
The Culture of Leadership Podcast Website
The Culture of Leadership LinkedIn
The Culture of Leadership Facebook Page
The Culture of Leadership YouTube Channel
The Culture of Leadership Instagram
The Politics of Everything Facebook page
If you have any questions for Brendan around this episode or generally around culture, leadership or teamwork, feel free to contact him here.
In this episode, Amber and I are both in lockdown in our homes (once again) which means we could unfortunately not record this episode in person but we still managed to get into a cracker conversation about leadership, communication to be heard, and personal development.
Amber Daines is one of Australia’s most agile communications professionals. She is known for her ability to devise and implement successful strategies across all forms of external and internal communications. She helps leaders improve their ability to advocate for their business to their employees and the outside world through speaking and writing. Amber knows how important communication is to success, so she pushes leaders to understand that listening is the first step in being heard. So often leaders are in the position of simply telling people what to do without sharing the philosophy behind it. Amber shares that a leader’s philosophy (and the proper communication of that philosophy) is the thing that really gets the buy-in from his/her team. Without buy-in, unfortunately, a leader will struggle to gain trust which will, in turn, ensure a full effort from team members when working to achieve a goal.
Amber helps us understand the best way to go about getting ourselves heard through better communication.
Discussion Points
- Why is communication so important when you are a leader
- Remember who your audience is and remain consistent
- How leaders can get comfortable with who they are?
- The impact of a leader with poor communication skills
- The importance of vulnerability in a leader
- The media its influence on vulnerability in leaders
- Online vs offline communication
- Social media in communication
- What is a good measure of your communication success?
- Personal branding
- Nonverbal communication tips
- Becoming better listeners
- How to get leaders to change by seeking feedback
- Top tips to improve communication
- Amber’s podcast
Resources
The Culture of Leadership Podcast Website
The Culture of Leadership LinkedIn
The Culture of Leadership Facebook Page
The Culture of Leadership YouTube Channel
The Culture of Leadership Instagram
The Politics of Everything Facebook page
If you have any questions for Brendan around this episode or generally around culture, leadership or teamwork, feel free to contact him here.
Previous Episode
56. How to work with and motivate disengaged team members
Today I’m talking to Erin Jewell – a Thrive Global top 10 coach of 2021. She is an executive mindset, growth- and performance coach, speaker, and professor of leadership at Villanova University. She has over twenty years of leadership experience in the healthcare sector, working at Pfizer, Boston Scientific, and Medtronic. She has become an expert in strategies to manage team performance and had built a successful consulting practice based on these strategies. Our focus today is on engaged versus disengaged team members. Erin unpacks a few of the reasons team members might be disengaged, things leaders can do to change the situation and things leaders should avoid doing that may cause team members to disengage.
Our conversation goes into some great tips that will help both leaders and team members to better engage with each other by focusing on themselves and what they can do to promote a better work environment.
Discussion Points
- Erin as Thrive Global top 10 coach
- Working with leaders in the vaccine development industry
- The impact of the pandemic on leaders in different industries
- The great resignation
- Engaged vs Disengaged
- What can a leader do that causes disengagement?
- The meaning quotient (MQ)
- How to choose the right person to lead
- Transitioning from individual performer to leader
- Self-awareness in leadership
- Practicing what you preach as a leader
- Compassion and boundaries go hand in hand
- The Karpman Drama Triangle
- The responsibility of the team member/employee
- What has had the greatest impact on Erin’s leadership journey?
Resources
Culture of Leadership Podcast Website
Culture of Leadership LinkedIn
Culture of Leadership Facebook Page
Culture of Leadership YouTube Channel
Culture of Leadership Instagram
If you have any questions for Brendan around this episode or generally around culture, leadership or teamwork, feel free to contact him here.
Next Episode
58. How to be an Effective Leader
Tom Lawrence started out as an engineering apprentice at an automotive company in Liverpool in the UK. He worked in this industry for a few years, throughout which he found himself working under multiple managers who were not particularly good leaders. These were the quintessential managers of the past... people who just focussed on “getting the job done”. Once he became a manager, he found himself scrambling to figure out the job of leading a team – wishing he had been trained by his predecessor. This led him to the realization that if a manager really does a good job, they are actively upskilling their team to become leaders themselves.
Today you will hear about how Tom came to write his book “Manager to Leader” (Amazon) and we dig a little deeper into a few of the topics he covers in this book. Tom is passionate about teaching people to lead well and I was inspired by his worldview on leaders.
Discussion Points
- Tom’s leadership journey
- Writing “Manager to Leader”
- Managers vs Leaders
- False influence vs genuine influence
- How to influence genuinely
- Leaders being developed before becoming leaders
- Insecure leaders vs secure leaders
- What is micromanagement?
- Changing managers’ mindsets
- Tips
- Leading up
- What has had the biggest impact on Tom’s leadership journey
Resources
The Culture of Leadership Podcast Website
The Culture of Leadership LinkedIn
The Culture of Leadership Facebook Page
The Culture of Leadership YouTube Channel
The Culture of Leadership Instagram
Highly Effective Leader Website
Leadership & Growth YouTube Channel
Manager to leader book (Amazon)
If you have any questions for Brendan around this episode or generally around culture, leadership, or teamwork, feel free to contact him here.
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