56. How to work with and motivate disengaged team members
08/08/21 • 0 min
Today I’m talking to Erin Jewell – a Thrive Global top 10 coach of 2021. She is an executive mindset, growth- and performance coach, speaker, and professor of leadership at Villanova University. She has over twenty years of leadership experience in the healthcare sector, working at Pfizer, Boston Scientific, and Medtronic. She has become an expert in strategies to manage team performance and had built a successful consulting practice based on these strategies. Our focus today is on engaged versus disengaged team members. Erin unpacks a few of the reasons team members might be disengaged, things leaders can do to change the situation and things leaders should avoid doing that may cause team members to disengage.
Our conversation goes into some great tips that will help both leaders and team members to better engage with each other by focusing on themselves and what they can do to promote a better work environment.
Discussion Points
- Erin as Thrive Global top 10 coach
- Working with leaders in the vaccine development industry
- The impact of the pandemic on leaders in different industries
- The great resignation
- Engaged vs Disengaged
- What can a leader do that causes disengagement?
- The meaning quotient (MQ)
- How to choose the right person to lead
- Transitioning from individual performer to leader
- Self-awareness in leadership
- Practicing what you preach as a leader
- Compassion and boundaries go hand in hand
- The Karpman Drama Triangle
- The responsibility of the team member/employee
- What has had the greatest impact on Erin’s leadership journey?
Resources
Culture of Leadership Podcast Website
Culture of Leadership LinkedIn
Culture of Leadership Facebook Page
Culture of Leadership YouTube Channel
Culture of Leadership Instagram
If you have any questions for Brendan around this episode or generally around culture, leadership or teamwork, feel free to contact him here.
Today I’m talking to Erin Jewell – a Thrive Global top 10 coach of 2021. She is an executive mindset, growth- and performance coach, speaker, and professor of leadership at Villanova University. She has over twenty years of leadership experience in the healthcare sector, working at Pfizer, Boston Scientific, and Medtronic. She has become an expert in strategies to manage team performance and had built a successful consulting practice based on these strategies. Our focus today is on engaged versus disengaged team members. Erin unpacks a few of the reasons team members might be disengaged, things leaders can do to change the situation and things leaders should avoid doing that may cause team members to disengage.
Our conversation goes into some great tips that will help both leaders and team members to better engage with each other by focusing on themselves and what they can do to promote a better work environment.
Discussion Points
- Erin as Thrive Global top 10 coach
- Working with leaders in the vaccine development industry
- The impact of the pandemic on leaders in different industries
- The great resignation
- Engaged vs Disengaged
- What can a leader do that causes disengagement?
- The meaning quotient (MQ)
- How to choose the right person to lead
- Transitioning from individual performer to leader
- Self-awareness in leadership
- Practicing what you preach as a leader
- Compassion and boundaries go hand in hand
- The Karpman Drama Triangle
- The responsibility of the team member/employee
- What has had the greatest impact on Erin’s leadership journey?
Resources
Culture of Leadership Podcast Website
Culture of Leadership LinkedIn
Culture of Leadership Facebook Page
Culture of Leadership YouTube Channel
Culture of Leadership Instagram
If you have any questions for Brendan around this episode or generally around culture, leadership or teamwork, feel free to contact him here.
Previous Episode
55. How to Overcome Ego & Win
Andrew Bartlow has 25 years of HR and organizational management experience. He is passionate about helping leaders identify their strengths and weaknesses and he has an empathetic approach to helping them improve the way they run their businesses and manage their employees. Andrew discusses a wide range of topics from his new book, Scaling for Success – where the focus is on people being the priority when working on scaling your business.
Andrew and I have very similar views on the use of personality assessment tools when making hiring decisions- that it’s a very poor way of identifying a good fit in an organization. We also go into quite a bit of detail around Andrew’s theory around the two founder archetypes – Mule-drivers and Prophets – both coming with their specific strengths and weaknesses. Andrew breaks down his process of working with each of these founder-types to help them understand their role in the successes and failures of their organizations. He works with these founders to improve their weaknesses or hire someone with strengths that complement their weaknesses. If you are a founder and not sure why there may be frustrations in your organization, listen up, you may just get the insight you need from today’s episode.
Discussion Points
- All about ego
- The Ego traps
- The Mule-driver vs Prophet archetype founders
- Impact of people in a “Prophet-founded” organization
- How Andrew approaches these founders
- RACI – tool
- HR in a Mule-driver organization
- Tools for founders (spoiler – the tool doesn’t matter)
- Making decisions using tools are dangerous
- Developing trust in teams
- Advice for prophet founders
- Advice to mule-driver founders
- The greatest impact in Andrew’s leadership journey
Resources
The Culture of Leadership Podcast Website
The Culture of Leadership LinkedIn
The Culture of Leadership Facebook Page
The Culture of Leadership YouTube Channel
The Culture of Leadership Instagram
Speak on Podcasts – Andrew Bartlow
5 Dysfunctions of a Team Patrick Lencioni
If you have any questions for Brendan around this episode or generally around culture, leadership or teamwork, feel free to contact him here.
Next Episode
57. How to Communicate & Be Heard
In this episode, Amber and I are both in lockdown in our homes (once again) which means we could unfortunately not record this episode in person but we still managed to get into a cracker conversation about leadership, communication to be heard, and personal development.
Amber Daines is one of Australia’s most agile communications professionals. She is known for her ability to devise and implement successful strategies across all forms of external and internal communications. She helps leaders improve their ability to advocate for their business to their employees and the outside world through speaking and writing. Amber knows how important communication is to success, so she pushes leaders to understand that listening is the first step in being heard. So often leaders are in the position of simply telling people what to do without sharing the philosophy behind it. Amber shares that a leader’s philosophy (and the proper communication of that philosophy) is the thing that really gets the buy-in from his/her team. Without buy-in, unfortunately, a leader will struggle to gain trust which will, in turn, ensure a full effort from team members when working to achieve a goal.
Amber helps us understand the best way to go about getting ourselves heard through better communication.
Discussion Points
- Why is communication so important when you are a leader
- Remember who your audience is and remain consistent
- How leaders can get comfortable with who they are?
- The impact of a leader with poor communication skills
- The importance of vulnerability in a leader
- The media its influence on vulnerability in leaders
- Online vs offline communication
- Social media in communication
- What is a good measure of your communication success?
- Personal branding
- Nonverbal communication tips
- Becoming better listeners
- How to get leaders to change by seeking feedback
- Top tips to improve communication
- Amber’s podcast
Resources
The Culture of Leadership Podcast Website
The Culture of Leadership LinkedIn
The Culture of Leadership Facebook Page
The Culture of Leadership YouTube Channel
The Culture of Leadership Instagram
The Politics of Everything Facebook page
If you have any questions for Brendan around this episode or generally around culture, leadership or teamwork, feel free to contact him here.
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