ConnectWise Tech Talk: Managing a Remote Workforce with ConnectWise Control

05/19/20 • 23 min

Tune in to hear partner stories on the struggles, wins, and losses during the COVID-19 pandemic and the transition to a remote workforce. As well as tips and best practices for managing a remote workforce through the use of ConnectWise Control.

Previous Episode

Inside the Industry: The Handoff from Sales to Service

Delivering an excellent customer experience starts in the initial sales conversations and extends throughout the service delivery experience. When there's a mismatch in expectations between what sales sells and what service delivers, it can not only ruin the customer experience but also create friction between your internal teams. So how can you ensure your sales team is delivering new clients that your service team can adequately support, and how can your service team help your sales team find the right customers? Join us on this episode of Inside the Industry to hear recommendations from Chad Adams, VP of Operations at Intrust IT, and Topher Barrow, Product Marketing Manager at ConnectWise, on how to perfectly execute the handoff from sales to service, as well as important steps to take before the deal is signed.

Next Episode

Inside The Industry: Avoiding the False Sense of Security

Listen to Brad Schow, VP of Consulting Services, and Arlin Sorensen, VP of Brand Evangelism, share tips for business owners and leaders to take into account now while managing through the COVID-19 crisis. Hear their advice on how to avoid a false sense of security related to current revenue projections, considerations for returning to work, and more in this special edition of our Inside the Industry series.