
Episode 125: How to Lead IT Transformations in Community Health
10/28/24 • 40 min
In this episode of Coffee with Coker, Gabriel Harry, Vice President at Coker, and Tim Harper, Senior Manager at Coker, sit down with Gary Noseworthy, CEO of Community Health Access Network (CHAN), for an in-depth conversation about CHAN's efforts to modernize health information technology in community health centers. They dive into the collaborative projects they've worked on, reflecting on both the obstacles and successes they've encountered.
The discussion covers key topics such as vendor selection strategies, the critical role of strategic partnerships, and the importance of individual assessments for health centers. Gary also shares how CHAN's team has grown and evolved, offering insights into the transformative impact of their initiatives. He looks ahead to CHAN’s future, envisioning an expansion of participating health centers and exploring new business opportunities.
- 00:32 Background on Community Health Access Network (CHAN)
- 02:08 Vendor Vetting and Selection Process
- 09:48 Implementation and Unique Requirements
- 12:00 Project Success and Team Contributions
- 15:18 Challenges and Lessons Learned
- 29:47 Future Growth and Strategic Partnerships
- 34:38 Conclusion and Closing Remarks
Podcast Information
Follow our feed in Apple Podcasts, Spotify, Audible, or your preferred podcast provider. Like what you hear? Leave a review!
We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on matters for future episodes.
· Please email us: [email protected]
· Connect with us on LinkedIn: Coker Group Company Page
· Follow us on Twitter: @cokergroup
· Follow us on Instagram: @cokergroup
· Follow us on Facebook: @cokerconsulting
In this episode of Coffee with Coker, Gabriel Harry, Vice President at Coker, and Tim Harper, Senior Manager at Coker, sit down with Gary Noseworthy, CEO of Community Health Access Network (CHAN), for an in-depth conversation about CHAN's efforts to modernize health information technology in community health centers. They dive into the collaborative projects they've worked on, reflecting on both the obstacles and successes they've encountered.
The discussion covers key topics such as vendor selection strategies, the critical role of strategic partnerships, and the importance of individual assessments for health centers. Gary also shares how CHAN's team has grown and evolved, offering insights into the transformative impact of their initiatives. He looks ahead to CHAN’s future, envisioning an expansion of participating health centers and exploring new business opportunities.
- 00:32 Background on Community Health Access Network (CHAN)
- 02:08 Vendor Vetting and Selection Process
- 09:48 Implementation and Unique Requirements
- 12:00 Project Success and Team Contributions
- 15:18 Challenges and Lessons Learned
- 29:47 Future Growth and Strategic Partnerships
- 34:38 Conclusion and Closing Remarks
Podcast Information
Follow our feed in Apple Podcasts, Spotify, Audible, or your preferred podcast provider. Like what you hear? Leave a review!
We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on matters for future episodes.
· Please email us: [email protected]
· Connect with us on LinkedIn: Coker Group Company Page
· Follow us on Twitter: @cokergroup
· Follow us on Instagram: @cokergroup
· Follow us on Facebook: @cokerconsulting
Previous Episode

Episode 124: How is artificial intelligence revolutionizing the healthcare sector?
In this episode of Coffee with Coker, Mark Reiboldt, EVP at Coker, and Vinson Do discuss the impactful role of AI in the business side of healthcare. They delve into how AI is transforming claims processing, medical coding, and healthcare reimbursement.
The conversation highlights real-world examples, such as the AI implementation at Community Medical Centers of Fresno and Mass General Brigham, which have shown significant improvements in reducing denials and enhancing coding accuracy. Ethical considerations and future prospects for AI in healthcare are also examined.
- 00:25 The Role of AI in Healthcare
- 00:53 Introducing Vinson Do and AI's Impact
- 01:51 Understanding Artificial Intelligence
- 04:43 AI in Claims Processing
- 11:37 AI in Medical Coding
- 16:32 AI in Healthcare Reimbursement
- 23:14 Ethical Considerations and Future Prospects
- 30:53 Conclusion and Final Thoughts
Podcast Information
Follow our feed in Apple Podcasts, Google Podcasts, Spotify, Audible, or your preferred podcast provider. Like what you hear? Leave a review!
We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on matters for future episodes.
· Please email us: [email protected]
· Connect with us on LinkedIn: Coker Group Company Page
· Follow us on Twitter: @cokergroup
· Follow us on Instagram: @cokergroup
· Follow us on Facebook: @cokerconsulting
Next Episode

Digital Pioneers: Transforming Healthcare with Virtual Nursing
Welcome to the first episode of Digital Pioneers, a healthcare podcast series presented by Coker, where we explore groundbreaking technological innovations reshaping the healthcare landscape.
In this episode, host Michael O'Toole dives into the transformative world of Virtual Nursing with special guests Stacey McGriff and Grant Reed from Piedmont Healthcare. Discover how Piedmont Healthcare implemented a virtual nursing program across its 23-hospital network in just over a year, addressing critical challenges like staffing shortages and improving patient and nurse satisfaction.
Key takeaways:
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Whether you're a healthcare leader, technology enthusiast, or just curious about the future of healthcare, this episode is packed with valuable insights.
Don’t forget to subscribe for more episodes featuring trailblazers in digital healthcare innovation!
Coffee with Coker - Episode 125: How to Lead IT Transformations in Community Health
Transcript
Coffee with Coker is a healthcare business podcast from the Coker Group that focuses on solutions to help healthcare organizations effectively navigate the changing healthcare industry landscape.
Welcome back to Coffee with Coker. This is Gabriel Harry, Vice President, IT Operations here at the Coker Group. I have with me Tim Harper, Senior Manager and PMO extraordinaire, and we're honored to have with us as our guest, Gary Noseworthy,
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