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Top 10 Coffee with Coker Episodes
Goodpods has curated a list of the 10 best Coffee with Coker episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Coffee with Coker for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Coffee with Coker episode by adding your comments to the episode page.

Episode 110: How Upcoming Billing and Coding Changes Influence Healthcare Economics
Coffee with Coker
12/01/22 • 53 min
Beth Balcom, Brandt Jewell, Alex Kirkland, and Richard Romero presented this webinar for the American Health Law Association. Our team will cover upcoming billing and coding changes affecting healthcare organizations in three areas: coding and compliance, operations, and finance.
Podcast Information
Follow our feed in Apple Podcasts, Google Podcasts, Spotify, Audible, or your preferred podcast provider. Like what you hear? Leave a review!
We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on matters for future episodes.
- Please email us: [email protected]
- Connect with us on LinkedIn: Coker Group Company Page
- Follow us on Twitter: @cokergroup
- Follow us on Instagram: @cokergroup
- Follow us on Facebook: @cokerconsulting
Episode Synopsis
Upcoming billing and coding changes will affect healthcare organizations in three areas: coding and compliance, operations, and finance. Our team will cover these areas as they discuss how billing changes will impact physician practice operations and economics, including provider compensation and fair market value considerations.
Learning Objectives
- Understand the financial impact of critical changes within the Medicare Physician Fee Schedule proposed rule and what they may mean from a valuation perspective.
- Discuss the operational implications and considerations resulting from the Medicare Physician Fee Schedule proposed rule.
- Provide an overview of the expected coding changes and associated compliance considerations.
We recommend you speak with your key stakeholders about performing three actions to prepare for the upcoming changes which go into effect on January 1, 2023:
- Develop a coding communication plan that considers tools and checklists to help front-line resources acclimate to the changes
- Audit current EHR scheduling templates to ensure they consider the changes
- Conduct a chart audit to verify the accuracy of coding and documentation
If Coker Group can assist you with developing a plan or implementation for any of the above, please get in touch with us to schedule a free consultation to discuss the specific needs of your client(s) or organization.
Book Your Free Consultation ---> https://cokergroup.com/contact/?utm_source=libsyn&utm_medium=podcast&utm_term=episode-110&utm_content=book-your-free-consultation&utm_campaign=coding-assessments&utm_source_platform=podcast-app&utm_creative_format=link&utm_marketing_tactic=contactExtras
- Major Changes to Split/Shared Billing Affect Advanced Practice Providers and Physicians (https://cokergroup.com/major-changes-to-split-shared-billing-affect-advanced-practice-providers-and-physicians/?utm_source=libsyn&utm_medium=podcast&utm_term=episode-110&utm_content=major-changes-to-split-shared-billing-affect-advanced-practice-providers-and-physicians&utm_campaign=physician-comp-strategy&utm_source_platform=podcast-app&utm_creative_format=blog&utm_marketing_tactic=awareness)

Episode 125: How to Lead IT Transformations in Community Health
Coffee with Coker
10/28/24 • 40 min
In this episode of Coffee with Coker, Gabriel Harry, Vice President at Coker, and Tim Harper, Senior Manager at Coker, sit down with Gary Noseworthy, CEO of Community Health Access Network (CHAN), for an in-depth conversation about CHAN's efforts to modernize health information technology in community health centers. They dive into the collaborative projects they've worked on, reflecting on both the obstacles and successes they've encountered.
The discussion covers key topics such as vendor selection strategies, the critical role of strategic partnerships, and the importance of individual assessments for health centers. Gary also shares how CHAN's team has grown and evolved, offering insights into the transformative impact of their initiatives. He looks ahead to CHAN’s future, envisioning an expansion of participating health centers and exploring new business opportunities.
- 00:32 Background on Community Health Access Network (CHAN)
- 02:08 Vendor Vetting and Selection Process
- 09:48 Implementation and Unique Requirements
- 12:00 Project Success and Team Contributions
- 15:18 Challenges and Lessons Learned
- 29:47 Future Growth and Strategic Partnerships
- 34:38 Conclusion and Closing Remarks
Podcast Information
Follow our feed in Apple Podcasts, Spotify, Audible, or your preferred podcast provider. Like what you hear? Leave a review!
We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on matters for future episodes.
· Please email us: [email protected]
· Connect with us on LinkedIn: Coker Group Company Page
· Follow us on Twitter: @cokergroup
· Follow us on Instagram: @cokergroup
· Follow us on Facebook: @cokerconsulting

07/09/24 • 37 min
In this episode of Coffee with Coker, Mark Reiboldt, EVP at Coker, and Vinson Do discuss the impactful role of AI in the business side of healthcare. They delve into how AI is transforming claims processing, medical coding, and healthcare reimbursement.
The conversation highlights real-world examples, such as the AI implementation at Community Medical Centers of Fresno and Mass General Brigham, which have shown significant improvements in reducing denials and enhancing coding accuracy. Ethical considerations and future prospects for AI in healthcare are also examined.
- 00:25 The Role of AI in Healthcare
- 00:53 Introducing Vinson Do and AI's Impact
- 01:51 Understanding Artificial Intelligence
- 04:43 AI in Claims Processing
- 11:37 AI in Medical Coding
- 16:32 AI in Healthcare Reimbursement
- 23:14 Ethical Considerations and Future Prospects
- 30:53 Conclusion and Final Thoughts
Podcast Information
Follow our feed in Apple Podcasts, Google Podcasts, Spotify, Audible, or your preferred podcast provider. Like what you hear? Leave a review!
We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on matters for future episodes.
· Please email us: [email protected]
· Connect with us on LinkedIn: Coker Group Company Page
· Follow us on Twitter: @cokergroup
· Follow us on Instagram: @cokergroup
· Follow us on Facebook: @cokerconsulting

03/14/24 • 28 min
In this episode, the discussion focuses on annual wellness visits, IPPE, and their implications for healthcare organizations. The conversation covers the requirements, coding, documentation, and common audit findings related to annual wellness visits. The speakers emphasize the importance of proper documentation, the use of resources, and a team approach to ensure compliance and successful reimbursement.
· Jaci Kipreos and Erika Fisch discuss annual wellness visits (00:18)
· Medicare's yearly benefit for beneficiaries called annual wellness visits (01:25)
· Initial Preventative Physical Exam (IPPE) and annual wellness visits (02:32)
· Difference between annual wellness visits and preventative physical exams (05:34)
· Resources for understanding annual wellness visits (08:06)
· Common audit findings for IPPE and annual wellness visits (14:16)
· Handling patient refusal to answer questions during the visit (18:57)
· Separate coding for additional services during the visit (22:58)
· Screening EKG and its requirements (25:12)
· Importance of a team approach to ensure proper documentation and billing (28:58)
· Checking with your MAC for additional requirements or recommendations (32:52)
· Next episode to cover the 25 modifier (34:55)
Extras
· Medicare Learning Network – Medicare Annual Wellness Visits (https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/preventive-services/medicare-wellness-visits.html)
· Medicare Preventive Services Quick Reference Chart (https://www.cms.gov/Medicare/Prevention/PrevntionGenInfo/medicare-preventive-services/MPS-QuickReferenceChart-1.html)
· Medicare Claims Processing Manual (https://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/Downloads/clm104c12.pdf)
· Streamline Workflow to Perform a Thorough AWV (https://edhub.ama-assn.org/steps-forward/module/2757861)
Podcast Information
Follow our feed in Apple Podcasts, Google Podcasts, Spotify, Audible, or your preferred podcast provider. Like what you hear? Leave a review!
We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on matters for future episodes.
· Please email us: [email protected]
· Connect with us on LinkedIn: Coker Group Company Page
· Follow us on Twitter: @cokergroup
· Follow us on Instagram: @cokergroup
· Follow us on Facebook: @cokerconsulting

Episode 121: How Non-Provider Staffing Trends Affect Physician Enterprise Performance
Coffee with Coker
01/16/24 • 30 min
In this insightful podcast for leaders of physician enterprises, we delve into the dynamic landscape of staffing trends within the healthcare sector. The discussion kicks off with a comprehensive exploration of both physician and non-provider staffing trends, providing valuable insights into the evolving workforce dynamics. The conversation then navigates through the intricate factors that contribute to staff turnover, shedding light on the challenges faced by physician enterprises in retaining their crucial personnel.
Episode Synopsis
The podcast guides leaders in analyzing their physician enterprises with a data-driven approach, offering practical strategies to create staffing targets aligned with the unique characteristics of their practices. As the discussion progresses, listeners gain actionable solutions to common staffing challenges, including addressing salary increases in a declining market and handling healthcare turnover amidst current market conditions. The podcast also explores staff retention tactics and best practices essential for physician enterprise success.
The latter part of the podcast delves into the impact of various technologies on staffing for physician enterprises, exploring the integration of AI and workforce automation. The discussion concludes by highlighting the crucial link between staffing, ROI, and the overall functionality of physician enterprises, providing valuable insights for leaders navigating the intricate landscape of healthcare management.
· Physician and non-provider staffing trends (2:05)
· Factors contributing to staff turnover (4:20)
· How to analyze your physician enterprise using a data-driven approach (4:50)
· How certain practice characteristics impact staffing levels (6:30)
· Create staffing targets that make sense for your practice (7:22)
· Solutions to staffing challenges (8:14)
· Addressing salary increases in a declining market (8:30)
· How to handle healthcare turnover in the current market (11:02)
· Staff retention tactics (13:39)
· Best practices for physician enterprise success (16:35)
· Critical issues plaguing independent medical practices (20:12)
· Embracing new trends and adjusting to patient expectations (21:30)
· Other technologies affecting staffing for physician enterprises (23:45)
· Addressing AI and workforce automation for your practice (25:00)
· How staffing impacts the ROI and functionality of the physician enterprise (26:40)
Extras
· Address Community Need with Physician Income Guarantee Arrangements (https://cokergroup.com/physician-income-guarantee-arrangements/?utm_source=libsyn&utm_medium=podcast&utm_term=episode-121&utm_content=physician-income-guarantee&utm_campaign=performance-transformation&utm_source_platform=&utm_creative_format=&utm_marketing_tactic=)
· Lawmakers Grapple with Artificial Intelligence Regulation as Popularity and Utilization Grow (https://cokergroup.com/lawmakers-grapple-with-artificial-intelligence-regulation-as-popularity-and-utilization-grow/?utm_source=libsyn&utm_medium=podcast&utm_term=episode-121&utm_content=ai&utm_campaign=performance-transformation&utm_source_platform=&utm_creative_format=&utm_marketing_tactic=)

08/07/20 • 27 min
Jeannie Cagle joins Mark Reiboldt to share the good news about evaluation and management (E/M) coding changes for 2021! Although telehealth and COVID-19 impacts received the most attention in the Proposed Rule, the E/M coding changes are still coming, and CMS will release the Final Rule by the end of 2020.
Contact Information
Subscribe to our feed in Apple Podcasts, Google Podcasts, Spotify, or your preferred podcast provider. Like what you hear? Leave a review! Not there? Let us know!
We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on matters for future episodes.
- Please email us: [email protected]
- Connect with us on LinkedIn: Coker Group Company Page
- Follow us on Twitter: @cokergroup
- Follow us on Instagram: @cokergroup
- Like us on Facebook: @cokerconsulting
Episode Synopsis
As part of the Patients over Paperwork initiative, the Centers for Medicare & Medicaid Services (CMS) is simplifying the documentation to support billing outpatient E/M professional services.
In summary, the new guidelines affect only new and established office/outpatient E/M codes (99201-99215); however, they will significantly alter documentation of the patient visit. These changes will remove the history and exam as key components, and base code-level selection on either Medical Decision Making (MDM) or time. Also, the proposed increase in RVU value will create a financial boost.
Coding education and audits are more important than ever. Medical decision making is moving to the core of medical coding with less emphasis on technicalities to support the level of coding. An educated physician is our number one priority!
Coker Group is offering either a turn-key solution or a customized approach based on each client’s individual needs. Our extensive coding team, including certified professional coders and RNs, will complete these services with our in-house coding and compliance senior vice president, Roz Cordini, JD, MSN, RN, CHC, CHPC, overseeing Coker’s coding team.
The components of these services include:
- Assessment of education and training needs for both providers and in-house coders
- Discussion with EMR template managers to determine internal policies for new requirements and necessary template revisions
- Development of a go-forward audit plan for provider documentation and coding audits
- 2021 follow-up education and audits
Contact us today and use promo code EM2021 to receive a free checklist to assess the training needs for your healthcare providers and staff.

09/29/22 • 39 min
Jack Liu and Dr. Hamlet Benyamin join Mark Reiboldt to discuss the shift from a one size fits all approach to precision medicine which is individualized to each person. Dr. Benyamin defines precision experience as the unique experience a person needs as they enter the healthcare workforce.
Podcast Information
Follow our feed in Apple Podcasts, Google Podcasts, Spotify, Audible, or your preferred podcast provider. Like what you hear? Leave a review!
We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on matters for future episodes.
- Please email us: [email protected]
- Connect with us on LinkedIn: Coker Group Company Page
- Follow us on Twitter: @cokergroup
- Follow us on Instagram: @cokergroup
- Follow us on Facebook: @cokerconsulting
Episode Synopsis
How do we assess the barriers and processes for the healthcare workforce so we can deliver better care for everyone?
Covid-19 shed light on the healthcare delivery process, particularly within the patient and provider dynamic. Precision experience is essential to all aspects of the healthcare delivery process, from physicians and advanced practice providers to supporting staff.
Healthcare can use the insights as a jumping-off point to leap forward and improve processes that have been problematic for years. An opportunity arises from a crisis to improve the system for the people it serves.
Click to listen to the episode and learn more about the precision experience for healthcare.
Extras

06/18/20 • 62 min
Aimee Greeter, Max Reiboldt, and Richard Romero join Mark Reiboldt to discuss changes the healthcare industry is experiencing during a pandemic crisis. The group discusses leading through a crisis, affiliation options for hospitals and physicians, and how the pandemic will affect practice valuations and compensation packages.
Contact Information
Subscribe to our feed in Apple Podcasts, Google Podcasts, Spotify, or your preferred podcast provider. Like what you hear? Leave a review! Not there? Let us know!
We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on topics for future episodes.
- Email us: [email protected]
- Connect with us on LinkedIn: Coker Group Company Page
- Follow us on Twitter: @cokergroup
- Follow us on Instagram: @cokergroup
- Like us on Facebook: @cokerconsulting
Episode Synopsis
The COVID-19 pandemic has, in essence, turned the world upside-down. Healthcare in the United States and around the world will never be the same. At its core, this transformation applies to all aspects of clinical care, especially with the rapid adoption of telehealth as a viable alternative to a significant portion of in-office patient-physician visits and a greater focus on remote monitoring as an alternative to in-hospital observation. Likewise, we believe that the economic and transactional sides of the U.S. healthcare system will change as well, both in temporary and permanent ways.
As we begin to plow our way out of this crisis, Aimee, Max, and Richard consider affiliation strategies as we emerge from the pandemic and reestablish life under our “new normal.”
Extras
Leading in Crisis: How to Prepare, How to Execute, How to Thrive

Episode 65: Vendor Spotlight: Innovative Responses to Financial Challenges during a Pandemic
Coffee with Coker
06/04/20 • 52 min
Today’s episode is an interview with Jeffery Daigrepont, a senior vice president in our Healthcare IT Services division, conducted with Leah Jones, senior vice president and general manager of the ambulatory business unit at Allscripts. Our discussion will explore the innovative ways the market is responding to the financial challenges COVID-19 caused and consider a path forward for healthcare organizations.
Contact Information
Subscribe to our feed in Apple Podcasts, Google Podcasts, Spotify, or your preferred podcast provider. Like what you hear? Leave a review! Not there? Let us know!
We welcome all feedback from our listeners. Email us questions on any of the topics we discuss or questions about issues that interest you. You can also provide recommendations on topics for future episodes.
- Email us: [email protected]
- Connect with us on LinkedIn: Coker Group Company Page
- Follow us on Twitter: @cokergroup
- Follow us on Instagram: @cokergroup
- Like us on Facebook: @cokerconsulting
Episode Synopsis
COVID-19 has hit practices hard on many fronts and especially financially. The first, and most obvious, has been the costly response to the outbreak itself. Second, the patient volume has dramatically reduced, and all elective procedures postponed. While some relief has been provided, it is not enough. Practices must come up with a plan to rebound financially.
Jeffery and Leah discuss the innovative ways Allscripts is helping practices respond to COVID-19 and rebound from financial distress.
Extras
Coker Group COVID-19 Resource Center

Digital Pioneers: Digital Transformation
Coffee with Coker
03/18/25 • 22 min
In this episode of Digital Pioneers, host Michael O'Toole explores how digital transformation is reshaping healthcare by addressing one of its most persistent challenges: improving patient experience in real time.
Joining the conversation is Bryan Graven, Executive Director and CIO of Waterbury Health and Eastern Connecticut Health Network. Bryan shares how his health systems implemented an innovative text-based patient feedback system to proactively address concerns before discharge—enhancing satisfaction, boosting star ratings, and improving Press Ganey scores.
Key takeaways:
- How real-time patient feedback drives service recovery in hospitals
- The role of technology in bridging gaps between patients and healthcare providers
- Lessons from Waterbury Health’s successful implementation and adoption strategy
If you're a healthcare leader looking for practical tech solutions to enhance patient care, this episode is packed with valuable insights.
Don’t forget to subscribe for more conversations with trailblazers in digital healthcare innovation!
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FAQ
How many episodes does Coffee with Coker have?
Coffee with Coker currently has 130 episodes available.
What topics does Coffee with Coker cover?
The podcast is about Health & Fitness, Consulting, Management, Medicine, Podcasts, Education, Business and Healthcare.
What is the most popular episode on Coffee with Coker?
The episode title 'Episode 123: Decoding Modifier 25: Navigating Documentation and Billing in Healthcare' is the most popular.
What is the average episode length on Coffee with Coker?
The average episode length on Coffee with Coker is 40 minutes.
How often are episodes of Coffee with Coker released?
Episodes of Coffee with Coker are typically released every 14 days.
When was the first episode of Coffee with Coker?
The first episode of Coffee with Coker was released on May 25, 2018.
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