You Can’t Automate Collaboration

10/17/23 • 17 min

No single person can automate a whole company’s IT. Even most teams would need some help. But it’s also not likely you can immediately get everyone to automate their own work right away. So how do you get it done?

Sudheer Kumar Donthineni explains how Ulta Beauty makes the most of its small team of 3 automation experts. Through the power of collaboration, they’re able to make significant progress with automation—and help their employees grow.

Previous Episode

You Can't Automate Expectations

Establishing consistent automation habits helps keep those skills sharp and gets the systems set up promptly. But getting to that point takes time. And even when automating processes becomes second nature, you can still overlook potential pitfalls.

Joshua Bradley of Cox Edge describes what it’s like managing the expectations teams and stakeholders may have about automating infrastructure. The systems may be more complex. Timelines may be longer. And even when you leave detailed instructions, users may still make mistakes. It just means you need to keep adjusting until you get it right.

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You Can’t Automate The Difficult Decisions

The tensions between security and operations and developer teams are the stuff of legend. DevSecOps is trying to change that, and automation is a big part of making it possible. But automation alone can’t overcome entrenched behavior.

Joylynn Kirui shares how Microsoft is helping shift security considerations to the left—and alleviating the headaches that process can bring. Because in the long run, everyone is better off with better security.