
EP032 - Jam Session: OCM, Docs, Upgrade Plans and Upgrade Velocity
07/12/21 • 30 min
What happens when we hit the record button without a plan? We talk about OCM, Docs, upgrade plans, and making your ServiceNow upgrades faster and smoother.
Thanks to our sponsors,
IntegrityPro Consulting is a ServiceNow sales, services, training, & technology partner with deep expertise in organizational change management. Check out this partner showcase to learn more.
Mentioned in this episode:
- Dotwalk.io - AI population of ServiceNow ATF cases.
- AutomatePro - Intelligent test automation for ServiceNow
ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media
What happens when we hit the record button without a plan? We talk about OCM, Docs, upgrade plans, and making your ServiceNow upgrades faster and smoother.
Thanks to our sponsors,
IntegrityPro Consulting is a ServiceNow sales, services, training, & technology partner with deep expertise in organizational change management. Check out this partner showcase to learn more.
Mentioned in this episode:
- Dotwalk.io - AI population of ServiceNow ATF cases.
- AutomatePro - Intelligent test automation for ServiceNow
ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media
Previous Episode

EP031 - Establishing ServiceNow Architecture Standards
CJ & the Duke reflect on years of ServiceNow architecture experience and what architecture standards would have helped them. We discuss coding, vendor, documentation, midserver, upgrade and migration, as well as roadmapping standards and more.
IntegrityPro Consulting is a ServiceNow sales, services, training, & technology partner with deep expertise in organizational change management. Check out this partner showcase to learn more.
Mentioned in this episode:
- Episode 26 - Catalysts
- Documentation Standards
- Instance Scan
ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media
Next Episode

EP033 - The Advantages of Military Veterans in the ServiceNow World
A MUST WATCH episode if you're looking to hire ServiceNow experts!! We're joined by long time ServiceNow veterans' advocate Samuel Sussman and ServiceNow NextGen program graduate Brian Wyckoff join CJ & The Duke to discuss unique advantages that military service and training bring to ServiceNow work.
Cory is a vendor agnostic freelance ServiceNow architect & founder of TekVoyant.
Robert is the CXO of VividCharts. Stop spending ludicrous time exporting data off ServiceNow for reporting. TRY NOW.
Samuel Sussman is a Navy veteran, ServiceNow expert, and veteran's advocate at GlideFast Consulting and Pharicode.
Brian Wyckoff is a Navy veteran & recent graduate of the ServiceNow NextGen program.
Also mentioned in this episode
- Tracy Miller: Principle Program Manager - Veteran Programs
- The ServiceNow NextGen Program
- The DOD SkillBridge Program.
- GlideFast Consulting & Pharicode
Tell 'em CJ & The Duke sent ya!
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