Sheila Heen – Thanks for the feedback

11/01/22 • 42 min

Sheila Heen is the founder of Triad Consulting Group, a lecturer on law at Harvard Law School and Co-Author of “Thanks for the Feedback” and “Difficult Conversations”. She is consulting with companies ranging from Pixar, Hugo Boss to the NBA around difficult conversations, negotiation and sound decision-making. We have invited Sheila Heen to talk about the conversations around feedback and specifically how we can each be better feedback receivers.

The key topics covered in this episode are:

How do we move away from being dismissive in the way we receive feedback to genuinely being grateful and appreciating the feedback
Feedback as a learning and leadership skill
The three types of triggered feedback reactions: Truth triggers, relationship triggers and identity triggers
Asking for the feedback you want
Enabling feedback in your organisation

For references, links, and other episodes, visit the podcast homepage here.

The key topics covered in this episode are:

How do we move away from being dismissive in the way we receive feedback to genuinely being grateful and appreciating the feedback
Feedback as a learning and leadership skill
The three types of triggered feedback reactions: Truth triggers, relationship triggers and identity triggers
Asking for the feedback you want
Enabling feedback in your organisation

For references, links, and other episodes, visit the podcast homepage here.

Previous Episode

Gail Gallie - Changing a global conversation

Gail Gallie is the co-founder and creative leader of Project Everyone. Project Everyone is the organisation behind the campaign launch of the 17 Sustainable Development Goals. Previously, Gail has run marketing and advertising practices, but she is now focusing on how to drive solutions to the world’s most pressing problems. In this episode, we have invited Gail Gallie to talk about the conversations that led up to the big success that is the Global Goals and how it changed global conversations.

The key topics covered in this episode are:

The conversations that led up to the creation of the 17 Sustainable Development Goals (SDGs)
The power of conversations, trusting your instinct, keeping it low-fi and listening
How visuals can help fuel a conversation
The importance of making things granular
How we can engage everyone in changing global conversations
How to enable a global ecosystem of changemakers

For references, links, and other episodes, visit the podcast homepage here.

Next Episode

Wendy Smith – Capitalising on Tension in Conversation

Wendy Smith is a professor of management at the Alfred Lerner College of Business & Economics, co-founder of the Women’s Leadership Initiative and author of the book Both/And Thinking. She is an advocate for bold leadership, and much of her work focuses on helping leaders and teams navigate paradoxes. We have invited Wendy Smith to talk about how we can get better at embracing paradoxes and go from either/or to both/and thinking.
The key topics covered in this episode are: