
#39 Predicting auto loan defaults, 96 month terms, Vehicle affordability, Will repos keep rising? | Betty Jotanovic, President of Chrysler Capital and Auto Relationships at Santander
11/21/23 • 46 min
1 Listener
In this episode, I'm speaking with Betty Jotanovic, President of Chrysler Capital and Auto Relationships at Santander.
This episode is brought to you by:
AutoFi - AutoFi empowers your team with digital retail technology that accelerates the sale. Learn more @ https://www.autofi.com/cdg/
Podium - The lead conversion platform for car dealerships. Get 10% of your plan by texting “CarDealershipGuy” to (833) 441-1166 or visit https://bit.ly/48UKr4x
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:03:04) - Betty’s background and career
(00:09:47) - Distribution channels
(00:10:52) - Difficulty in signing up with new dealers
(00:12:23) - What makes an excellent dealership to work with
(00:15:28) - Quantifying risk
(00:16:21) - Auto loan and economic concerns
(00:24:28) - Quantifying risk on EVs
(00:26:25) - Repossessions and fraud
(00:30:37) - Balancing digital lending vs. having a physical presence
(00:33:05) - Embedded advantages to being vertically integrated
(00:34:46) - What do you do with all the loans once they’re issued?
(00:36:10) - Reacting to the changing nature of lending
(00:39:16) - Automating the lending business
(00:41:44) - Macroeconomic outlooks
(00:43:28) - Advice to dealers
(00:45:42) - Where to learn more
Check out Santander here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
In this episode, I'm speaking with Betty Jotanovic, President of Chrysler Capital and Auto Relationships at Santander.
This episode is brought to you by:
AutoFi - AutoFi empowers your team with digital retail technology that accelerates the sale. Learn more @ https://www.autofi.com/cdg/
Podium - The lead conversion platform for car dealerships. Get 10% of your plan by texting “CarDealershipGuy” to (833) 441-1166 or visit https://bit.ly/48UKr4x
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:03:04) - Betty’s background and career
(00:09:47) - Distribution channels
(00:10:52) - Difficulty in signing up with new dealers
(00:12:23) - What makes an excellent dealership to work with
(00:15:28) - Quantifying risk
(00:16:21) - Auto loan and economic concerns
(00:24:28) - Quantifying risk on EVs
(00:26:25) - Repossessions and fraud
(00:30:37) - Balancing digital lending vs. having a physical presence
(00:33:05) - Embedded advantages to being vertically integrated
(00:34:46) - What do you do with all the loans once they’re issued?
(00:36:10) - Reacting to the changing nature of lending
(00:39:16) - Automating the lending business
(00:41:44) - Macroeconomic outlooks
(00:43:28) - Advice to dealers
(00:45:42) - Where to learn more
Check out Santander here.
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
Previous Episode

Emergency Podcast: Amazon and Hyundai launching online car sales?
You’re probably wondering: what is an “Emergency Podcast”?
On November 18, 2023, Amazon and Hyundai made a splashy announcement that they’re teaming up to offer online car sales.
I received tons of questions from dealers and consumers and decided to try something new: An impromptu, live podcast on Twitter Spaces.
My special guest on this episode is Andrew Wright, a long-time car dealer and the incoming Chairman of Hyundai’s National Dealer Council.
The following episode is the full, raw, and unedited recording of our discussion that occurred on November 17, 2023 @ 12pm ET.
I hope you enjoy this episode and that it helps bring clarity to the situation.
Please leave a comment on X, LinkedIn, YouTube, or wherever you are, and let me know if you want more of these.
Next Episode

#40 Secrets behind dealership franchise laws, Consumer-friendly auto brands, Dealers’ top legal concerns | Leonard Bellavia, Founding Partner at Bellavia and Blatt Law
In this episode, I'm speaking with Leonard Bellavia, Founding Partner at Bellavia and Blatt Law
This episode is brought to you by:
CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
Learn more @ CDKglobal.com
Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at carscommerce.inc
Interested in advertising with CarDealershipGuy? Drop us a line here
Interested in being considered as a guest on the podcast? Add your name here
Topics:
(00:00:00) - Intro
(00:02:47) - Len’s career in law and auto
(00:05:52) - How the perception of the dealer has changed over 40 years
(00:11:11) - The history of franchise laws
(00:15:48) - Do we still need franchise laws in today’s market?
(00:21:38) Is there a world where manufacturers become retailers?
(00:35:38) - What’s stopping Ford from going DTC with their EVs?
(00:47:23) - The benefit of Telsa embracing a franchise system
(00:51:09) - Do you get the taste of 2009 with everything we're seeing in the EV push?
(00:54:09) - What are the top concerns you hear from dealers today?
(00:59:21) - What brands would you recommend to buy or lease?
(01:02:44) - Dealers vs. Cancer
Check out Bellavia Blatt here
Get in touch via email at [email protected]
Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)
This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
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