How to Train Different Types of Agents
06/07/23 • 21 min
In this episode, Trey explores the different types of agent personalities and how to approach each regarding training.
In this episode, Trey explores the different types of agent personalities and how to approach each regarding training.
Previous Episode
The Narrative of Non-success
In this episode, Trey explores the misguided narratives espoused by today's call center industry pundits and experts regarding what defines and qualifies as exceptional customer service. Check it out!
Next Episode
Q and A Pt. 3 - The unique challenges of training and managing call center agents.
In this dynamic episode, Trey answers listeners' questions regarding the unique challenges of training and managing call center agents. Check it out!
If you like this episode you’ll love
Episode Comments
Generate a badge
Get a badge for your website that links back to this episode
<a href="https://goodpods.com/podcasts/call-center-confidential-270004/how-to-train-different-types-of-agents-32345996"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to how to train different types of agents on goodpods" style="width: 225px" /> </a>
Copy