“SOPs serve as a guiding light to the operational and other departments of the company. It ensures that when a customer walks into your office, they get seamless, speedy and consistent service” - Malay Damania.
In the last episode, your host Malay Damania shares a step-by-step process of creating an SOP. In this episode, he shares the prime benefits of having an SOP for your business.
Key Takeaways
- There is a lot of competition in the market for every business, but an SOP gives you a chance to design your business processes in a unique way which can be your differentiator to beat the competition.
- SOP offers clarity to employees on how to function, and clarity breeds power.
- It enables you to give consistent services with a predictable experience to customers.
- SOP gives you a checklist that helps you ensure that no business steps are missed.
- Aids to onboard new employees and allows them to integrate quickly into the system.
SOP is a permanent document that gives your employees clarity and your customers a top-notch experience. Listen to the entire episode to understand all the benefits of having an SOP for your business.
Buy Malay’s book - Business Champ
Get 50% festive discount offer - just use the code GRABIT on chekcout
Malay Damania conducts business mentoring and coaching sessions to help small and medium business owners, startup founders, entrepreneurs, and CEOs to get past their stagnancy in business to move into a growth trajectory.
Book Free Consultation with Malay
Connect with Malay at:
Website - www.malaydamania.com
Linkedin - https://www.linkedin.com/in/malay-damania-23285717
Instagram - https://www.instagram.com/malaydamania/
Email - [email protected]
**This show is produced and managed by Done For You Podcasts, full-service podcast launch and management company**
01/05/23 • 14 min
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