Advantages of SOPs for various departments in your company
01/05/23 • 14 min
“SOPs serve as a guiding light to the operational and other departments of the company. It ensures that when a customer walks into your office, they get seamless, speedy and consistent service” - Malay Damania.
In the last episode, your host Malay Damania shares a step-by-step process of creating an SOP. In this episode, he shares the prime benefits of having an SOP for your business.
Key Takeaways
- There is a lot of competition in the market for every business, but an SOP gives you a chance to design your business processes in a unique way which can be your differentiator to beat the competition.
- SOP offers clarity to employees on how to function, and clarity breeds power.
- It enables you to give consistent services with a predictable experience to customers.
- SOP gives you a checklist that helps you ensure that no business steps are missed.
- Aids to onboard new employees and allows them to integrate quickly into the system.
SOP is a permanent document that gives your employees clarity and your customers a top-notch experience. Listen to the entire episode to understand all the benefits of having an SOP for your business.
Buy Malay’s book - Business Champ
Get 50% festive discount offer - just use the code GRABIT on chekcout
Malay Damania conducts business mentoring and coaching sessions to help small and medium business owners, startup founders, entrepreneurs, and CEOs to get past their stagnancy in business to move into a growth trajectory.
Book Free Consultation with Malay
Connect with Malay at:
Website - www.malaydamania.com
Linkedin - https://www.linkedin.com/in/malay-damania-23285717
Instagram - https://www.instagram.com/malaydamania/
Email - [email protected]
**This show is produced and managed by Done For You Podcasts, full-service podcast launch and management company**
“SOPs serve as a guiding light to the operational and other departments of the company. It ensures that when a customer walks into your office, they get seamless, speedy and consistent service” - Malay Damania.
In the last episode, your host Malay Damania shares a step-by-step process of creating an SOP. In this episode, he shares the prime benefits of having an SOP for your business.
Key Takeaways
- There is a lot of competition in the market for every business, but an SOP gives you a chance to design your business processes in a unique way which can be your differentiator to beat the competition.
- SOP offers clarity to employees on how to function, and clarity breeds power.
- It enables you to give consistent services with a predictable experience to customers.
- SOP gives you a checklist that helps you ensure that no business steps are missed.
- Aids to onboard new employees and allows them to integrate quickly into the system.
SOP is a permanent document that gives your employees clarity and your customers a top-notch experience. Listen to the entire episode to understand all the benefits of having an SOP for your business.
Buy Malay’s book - Business Champ
Get 50% festive discount offer - just use the code GRABIT on chekcout
Malay Damania conducts business mentoring and coaching sessions to help small and medium business owners, startup founders, entrepreneurs, and CEOs to get past their stagnancy in business to move into a growth trajectory.
Book Free Consultation with Malay
Connect with Malay at:
Website - www.malaydamania.com
Linkedin - https://www.linkedin.com/in/malay-damania-23285717
Instagram - https://www.instagram.com/malaydamania/
Email - [email protected]
**This show is produced and managed by Done For You Podcasts, full-service podcast launch and management company**
Previous Episode
Learn how to draft clear SOPs for your business
SOPs will allow you to give predictable and consistent customer service, retaining them giving you repeat business.” - Malay Damania.
Do you have a process that helps you to deliver consistent, similar and superior service to your clients? If not, you need to create a Standard Operating Procedure for your business.
In this episode, the host, Malay Damania, explains why it is essential for your business to have an SOP and what to remember while drafting one.
Key Takeaways
- Understand your goals behind creating the SOP. Involve all the leaders and the management team while discussing the goals.
- Define the departments that need to follow the SOP.
- Give discretion and flexibility to change a few processes to your employees but within the framework.
- Avoid using business jargon and complicated language. Use concise and straightforward language so that all the employees can understand.
- Use flowcharts and bullet points for better understanding.
The host explains how to draft an SOP with steps which will help you to understand the entire process.
Listen to the entire episode to know all the steps, and keep a notepad handy to write the essential points, as you can refer to them while creating an SOP for your business.
Buy Malay’s book - Business Champ
Get 50% festive discount offer - just use the code GRABIT on checkout
Malay Damania conducts business mentoring and coaching sessions to help small and medium business owners, startup founders, entrepreneurs, and CEOs to get past their stagnancy in business to move into a growth trajectory.
Book Free Consultation with Malay
Connect with Malay at:
Website - www.malaydamania.com
Linkedin - https://www.linkedin.com/in/malay-damania-23285717
Instagram - https://www.instagram.com/malaydamania/
Email - [email protected]
**This show is produced and managed by Done For You Podcasts, full-service podcast launch and management company**
Next Episode
Convert audiences into buyers through digital marketing
“Keep posting consistently to get engagement from your target audience. Eventually, people will be more inclined to accept your offer” - Malay Damania.
In this episode, your host Malay Damania shares the importance of having a digital presence. He talks about the shift in the buying patterns of the consumer. Earlier customers had lesser knowledge and spent little time knowing about a product, but that has undoubtedly changed. Today’s customer is intelligent and likes to make informed buying decisions.
Key Takeaways
- Educate your audience about your products or solutions consistently. Develop trust in them so that you are their first choice when in need.
- There are a lot of platforms like Facebook, Instagram, Twitter, LinkedIn, podcasts, Blogs and more. Choose a platform based on your expertise and target audience to close maximum leads.
- Start by creating your profile, adding a vibrant photo and writing about who you are and what you offer on these platforms.
- Write in detail about your expertise, accolades, credentials and testimonials.
- Create high-quality content on the platform.
Listen to the entire episode to understand the exact steps that will help you to create a digital presence and why it is essential for your business.
Buy Malay’s book - Business Champ
Get 50% festive discount offer - just use the code GRABIT on checkout
Malay Damania conducts business mentoring and coaching sessions to help small and medium business owners, startup founders, entrepreneurs, and CEOs to get past their stagnancy in business to move into a growth trajectory.
Book Free Consultation with Malay
Connect with Malay at:
Website - www.malaydamania.com
Linkedin - https://www.linkedin.com/in/malay-damania-23285717
Instagram - https://www.instagram.com/malaydamania/
Email - [email protected]
**This show is produced and managed by Done For You Podcasts, full-service podcast launch and management company**
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