AI Adoption Challenges, Passkey Innovations, and Zero Trust Security in Business Strategies

00:00 78% of Businesses Struggle with AI Adoption Due to Weak Data Foundations, Says MIT Report

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Four things to know today

02:12 FIDO Alliance Unveils New Protocol to Make Passkeys Portable Across Platforms

03:56 OpenAI’s Structured AI vs. Anthropic’s Conversational AI: What It Means for Business Efficiency

06:23 Why AI Experimentation and Zero-Trust Security Are the Future of Organizational Strategy

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00:00 AI Growth Fueled by High Expectations, but Gartner Predicts One-Third of Projects May Be Abandoned by 2025

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AI Growth, Cybersecurity Challenges, and New Programs for MSPs

A recent Accenture survey indicates that nearly two-thirds of businesses are planning to increase their investments in AI and automation over the next two years, driven by positive outcomes from existing initiatives. However, challenges such as data readiness, infrastructure, and skill shortages threaten to hinder successful AI adoption. Gartner's prediction that one-third of generative AI projects may be abandoned by 2025 due to rising costs and unclear business value adds to the urgency for organizations to address these gaps.

The episode also highlights the growing concerns surrounding cybersecurity, particularly in the UK, where the National Cyber Security Centre (NCSC) has issued updated guidelines for multi-factor authentication (MFA) in response to rising cyber threats. With ransomware attacks reaching unprecedented levels, the Information Commissioner's Office (ICO) is investigating fewer incidents than ever, raising alarms about the effectiveness of regulatory oversight. The discussion emphasizes the importance of implementing strong security measures, such as MFA, to protect organizations from increasing cyber risks.

Host Dave Sobel further explores initiatives aimed at bridging the skills gap in AI and cybersecurity. TD Cinex has launched the Destination AI Practice Accelerator to help partners enhance their AI-driven go-to-market strategies, while Breach Secure Now has introduced an AI Readiness Innovation Assessment to support small and medium-sized businesses in integrating AI into their operations. These programs reflect a growing recognition of the need for tailored support and training to empower businesses in leveraging AI effectively.

Finally, the episode touches on the evolving landscape of marketplace-driven sales, as highlighted by Pax8's recent partner conference. With a significant number of European partners anticipating increased marketplace use, the need for service providers to adapt to new sales and procurement models is more critical than ever. As the industry continues to evolve, those who can navigate the complexities of AI, cybersecurity, and marketplace dynamics will be well-positioned

Four things to know today

05:15 UK Faces Rising Cyber Threats: NCSC Urges Stronger MFA Use, ICO Investigations Hit Record Lows

07:36 TD SYNNEX and BSN Help Channel Partners and SMBs Overcome AI Skills Gaps with Tailored Programs

10:20 Pax8 Unveils Voyager Alliance Program to Meet Diverse MSP Growth Needs, Emphasizes Marketplace-Driven Sales

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Next Episode

Cybersecurity, Regulation, Liability, & Best Practices in Managed IT Services w/ Steven Cook

Host Dave Sobel engages in a thought-provoking conversation with Steven Cook, the owner of Strategic IT Services, a managed service provider (MSP) specializing in cybersecurity. Steven shares insights into the diverse range of services his organization offers, from general technical support to cybersecurity and disaster recovery. With a focus on co-managed IT, Steven explains how his company assists businesses of varying sizes, from solopreneurs to larger organizations in regulated sectors like finance and energy.

The discussion delves into the impact of regulations on customer needs, particularly in the energy sector, where recent political changes have significantly affected income streams. Steven highlights the challenges faced by small businesses in maintaining IT services, often opting for minimal or no support, which raises concerns about cybersecurity risks. He emphasizes the importance of having a baseline level of security measures in place, such as endpoint detection and response, to protect sensitive information and maintain operational continuity.

As the conversation progresses, the topic shifts to the evolving landscape of cybersecurity regulations, including the rollout of CMMC 2.0 and the implications of FedRAMP certification for software vendors. Steven expresses his expectation that demand for compliance with these standards will increase, particularly as more MSPs and MSSPs serve defense-related industries. He notes that while some vendors have yet to prioritize FedRAMP certification, there is a growing need for businesses to adopt security measures that meet regulatory requirements.

Finally, Steven shares his perspective on the liability of software providers in the context of cybersecurity incidents. He argues that while vendors like CrowdStrike bear some responsibility for their products, the onus also falls on businesses and IT implementers to follow best practices in deploying technology. This includes implementing phased rollouts and testing updates in controlled environments. The episode concludes with a call for clearer regulations and standards to protect businesses and their customers from the increasing threat of cyberattacks.

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Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech

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