259: Small Business Advisors | Ed Moore Shares How to Scale with Telecommunications Services

07/26/23 • 48 min

1 Listener

Business Infrastructure - Curing Back Office Blues

Ed Moore has built an impressive career in telecommunications. He credits his discipline and drive to his military background. It serves him well in understanding how to pair technical expertise with communication, leadership, and teamwork.

In this backstage version of our interview, Ed shares more about his remarkable career journey while opening our eyes to the possibilities of various telecom solutions that we can employ as we scale our small business operations.

You can expect to hear an edited version of this episode in the coming weeks. For now, we thought you’d enjoy this candid conversation between two buddies first.

Listen and enjoy!

You can expect to hear an edited version of this episode in the coming weeks. For now, we thought you’d enjoy this candid conversation between two buddies first.

Listen and enjoy!

Previous Episode

258: Small Business Advisors | Ebony Green Gives Advice for Delegating and Scaling to a Six-Figure Business

Are you feeling overwhelmed and frustrated trying to micromanage every aspect of your small business, constantly checking and double-checking your team's work? If so, then you are not alone! Instead of experiencing the business growth and scalability you desire, you may be stuck in a cycle of exhausting yourself and hindering your team's potential.

This describes the story of our next featured small business advisor, Ebony Green. Her initial hesitation to hire “non-revenue generating” employees proved her wrong. Not only did her new operations team streamline various processes using certain technologies, but they increased speed, agility, and bandwidth. Soon, her private practice’s ability to do more with less enabled them to work with even more patients which led to more revenue.

As the CEO of two successful six-figure businesses in the speech pathology field, Ebony has some pearls of wisdom for what it takes to manage fast growth and scale sustainably.

In this episode, you will be able to:

Unearth strategies for structuring your business for seamless expansion and effective scalability.
Realize the game-changing role of technology in optimizing healthcare procedures and practices.
Understand the value of building an environment of trust and delegation within your team.
Evaluate the distinct roles and impacts of revenue and non-revenue contributing staff on business acceleration.
Grasp the dynamics of transparent communication and clear expectations in growth-centric businesses.

Not fully trusting your team, delegating ineffectively, and lacking confidence in their abilities are preventing your company from increasing capacity and achieving scale. It's time to let go of control and empower your team, creating a more efficient and successful business.

Discover the power of trust, delegation, and communication to transform your company’s back-office operations and scale revenue and profit!

🔗 Access Show Notes Here or visit BusinessInfrastructure.TV.

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And don’t forget to leave a review! ⭐ ⭐ ⭐ ⭐ ⭐

© 2023. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

Next Episode

260: Small Business Advisors | Season 20 Recap with Alicia Butler Pierre

We’re celebrating the completion of another successful season of the Business Infrastructure podcast!

Season 20 focused on Small Business Advisors and this guest lineup found us in four different countries and included three military veterans. What’s also interesting is that in nearly every episode we learned that a certain guest had a complete change in career.

We were blessed to have 12 amazing guests who brought their unique skillsets, diverse experiences, and deep industry insights to provide us with the information and resources to help us scale our operations.

And the best part? Each of them exclusively works with entrepreneurs and small business owners! So, the tips, strategies, and tactics that they share are tailored with you in mind!

In this season finale, our producer and host, Alicia Butler Pierre, gives a brief recap of all episodes and shares what you can expect in the next season! As usual, you can count on us to provide access to the resources to manage fast growth and build a business infrastructure that supports scale, sustainability, and profitability.

🔗 Access Show Notes Here or visit BusinessInfrastructure.TV.

🎧 Like What You Heard? Don’t Keep it to Yourself. Subscribe and Share!

And don’t forget to leave a review! ⭐ ⭐ ⭐ ⭐ ⭐