
Best Behaviour
Gabrielle Harris - Interchange
This is Best Behaviour, the podcast that navigates workplace culture, one story at a time. Hosted by Interchange CEO Gabe Harris, our podcast covers the latest trends, strategies, and best practices to help companies cultivate a culture of excellence.
From interviews with leaders at Australia’s most prominent businesses to true-crime-style case studies, every episode offers a deep dive into the intricacies of culture. If you’re looking for creative ideas, valuable insights, and stories that stick, you’re in the right place.
Best Behaviour is produced by Interchange, a management consultancy creatively transforming organsiations. Find out more about Interchange here: https://www.interchange.com.au
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Top 10 Best Behaviour Episodes
Goodpods has curated a list of the 10 best Best Behaviour episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Best Behaviour for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Best Behaviour episode by adding your comments to the episode page.

BONUS EPISODE: Safe and Sound - behind the curtain!
Best Behaviour
05/17/24 • 30 min
DON'T TELL ANYONE YOU LISTENED TO THIS PODCAST!
Take a peak behind the curtain of our creative approach to Psychosocial safety event, now in its third iteration, 'Safe and Sound'.
Sophie and Felix break down all the science and secrets behind this immersive Interchange experience.
Get all the details and secure your ticket here, use code PODCAST50 for 50% off the ticket price... and remember, if you DO come, don't give away the surprise!
The psychosocial hazards that Felix and Sophie used for their game at the end of the episode:
Job Demands
Low Job Control
Poor Support
Lack of Role Clarity
Poor Organisational Change Management
Inadequate Reward & Recognition
Poor Organisational Justice
Traumatic Events or Material
Remote or Isolated Work
Poor Physical Environment
Violence & Aggression
Bullying
Harrassment
Conflict or Poor Workplace Relationships & Interactions
Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.
For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.

Best Behaviour 2024: Wrapped
Best Behaviour
12/20/24 • 25 min
On our final episode of Best Behaviour 2024, we're celebrating the season in style with Gabe and Felix presenting the Interchange FROGS awards. Framed around our core company values, they shoutout the most thought-provoking ideas, inspiring guests, and funniest moments (including a bloopers reel!) that defined the season, and provide a sneak-peak into what's in store for 2025.
Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.
For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.

06/21/24 • 32 min
Sophie jumped on a call with Felix to talk about our recent Interchange offsite on the Gold Coast, why it's important to take time away to work ON the business instead of IN the business, and how we optimise the time away from client work to Go Platinum at Interchange.
Find the Role Clarity resource Sophie mentioned here
Find our ideas for low budget offsite activities here
Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.
For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.

The Culture Commute - Do Companies Need A Purpose?
Best Behaviour
05/18/23 • 19 min
Welcome to The Culture Commute, where we tackle a workplace culture topic in the time it takes you to get to work.
Today Chris and Gabe talk purpose. Is it important? Is it even necessary to have an organisational purpose? What about when purpose doesn't mean anything?
Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.
For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.

Iconic Changemakers
Best Behaviour
04/27/25 • 25 min
On this episode of Best Behaviour, Gabrielle Harris, Georgia Marasco and Jess Thuring select an Iconic Changemaker and discuss why they are inspired by the individual and what it is about them that is connected to change making.
Georgia selects Patagonia founder Yvon Chouinard, Jess selects ultramarathon runner, motivational speaker and fundraiser Nedd Brockman while Gabe goes for Dolly Parton.
A light hearted and fun discussion on these three Iconic Changemakers.
Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.
For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.

MECCA: The Beauty of Education with Hayley Curcio
Best Behaviour
08/29/23 • 44 min
In this episode, Gabe and Bec are joined by Hayley Curcio, Head of MECCAversity at MECCA Brands to discuss her experiences in shaping the culture of one of Australia’s biggest and most recognised brands.
MECCA originated in Melbourne in 1997, and have reshaped beauty in Australia and Aotearoa (New Zealand), with innovative retail and top-notch beauty experiences.
Founded by Jo Horgan, MECCA is now Australia's biggest luxury beauty seller, attracting 4 million customers annually through 100+ stores and online. They offer an exclusive collection of 200+ top global beauty brands and have a team of more than 6000.
Discussed in this episode:
- MECCA's long-term organisational focus on education
- Hayley's journey to her role as Head of MECCAversity
- The cultural pillars that have supported MECCA's massive growth in recent years
Guest: Hayley Curcio
Hosts: Gabe Harris and Bec Hale
Recorded at Rolln Studios, Collingwood 2023
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Find out more about Interchange here: https://interchange.com.au
Find out more about MECCA here: https://www.mecca.com/en-au/about-mecca/
Follow us on instagram: https://instagram.com/interchange_co
Find us on linkedin: https://www.linkedin.com/company/the-interchange/
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Find details for the first event in our 2023 Creative Approach Series
'A Creative Approach to Addressing Psychosocial Hazards' here: https://www.eventbrite.com.au/e/a-creative-approach-to-addressing-psychosocial-hazards-tickets-678715715977?aff=podcast
use code PODCAST50 for 50% off your ticket price
Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.
For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.

06/16/23 • 23 min
The Culture Commute is our fortnightly in-house look at workplace culture. This episode Chris and Gabe look at Strategy - does it need to look beyond profit, or will money always be the driver of success?
Gabe's recommendation:
Zero podcast
Chris' recommendation:
Masters of Scale podcast
Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.
For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.

05/01/23 • 42 min
Ever wondered how a business focussed on fun can function effectively?
In this episode, Interchange’s Creative Director Chris Gabardi and COO Cade Witnish sit down with Michael Schreiber (CEO) and Chelsea Mannix (CPO) from Funlab, a company that creates unique entertainment experiences for people of all ages.
About Funlab: Funlab is an Australian-based company that was founded in 2010. With iconic brands like Strike Bowling, Holey Moley, Hijinx Hotel and Archie Brothers, they currently operate over 30 venues across Australia, New Zealand, and Singapore, and are expanding rapidly. Their venues are designed to be immersive, engaging, and above all, fun.
During the interview, we discuss the following topics:
· The history of Funlab and how the company culture has changed over the years.
· The philosophy behind Funlab's approach to entertainment and how they strive to create unique experiences for their guests and team members (Motherfunners).
· Some of the challenges they have faced in the industry, including the impact of COVID-19 on their business, and how they maintained their strong culture throughout.
· Funlab traditions and rituals that play a key role in attraction and retention of great Motherfunners.
· Funlab's plans for the future, including expanding into the USA.
More information about Interchange and the work we do: https://interchange.com.au
More information about Funlab: https://fun-lab.com
Hosts: Chris Gabardi and Cade Witnish
Guests: Michael Schreiber and Chelsea Mannix
Producer: Niki Hayton
Recorded at Castaway Studios, Collingwood, 2023
Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.
For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.

05/24/24 • 28 min
In this episode of The Culture Commute from 2023 Gabe sat down with Interchange's own Organisational Psychologist Nick Brandon-Jones to talk all things Safety Culture.
Using Chernobyl as a case study, Nick and Gabe deep-dive on how the disaster could have been prevented, how organisations can transform their Safety Culture, and how Bollywood acted as an accelerant for culture change that would have otherwise taken generations.
Follow Gabe here
and Nick here
Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.
For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.

The Culture Commute - What do songwriting, improv, karaoke, and portaloos have in common?
Best Behaviour
03/22/24 • 28 min
Join us for the final Culture Commute of our special Summer Season - a chat between Interchange's Gabe, Dave, and Felix about unhinged songwriting, inspiration, R&D, and the importance of courage in creativity.
Stay tuned for Season 2 - coming soon!
Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.
For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.
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FAQ
How many episodes does Best Behaviour have?
Best Behaviour currently has 37 episodes available.
What topics does Best Behaviour cover?
The podcast is about Culture, Training, Management, Leadership, Podcasts and Business.
What is the most popular episode on Best Behaviour?
The episode title 'John Pollaers OAM: A Purpose-Driven Career' is the most popular.
What is the average episode length on Best Behaviour?
The average episode length on Best Behaviour is 36 minutes.
How often are episodes of Best Behaviour released?
Episodes of Best Behaviour are typically released every 12 days, 22 hours.
When was the first episode of Best Behaviour?
The first episode of Best Behaviour was released on Apr 18, 2023.
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