Why Automation Is NOT the Goal with Stephen T. Hopper of Inviscid Consulting
08/28/24 • 38 min
In this episode, we’re joined by Stephen T. Hopper, Founder and Principal at Inviscid Consulting. Stephen brings decades of experience in supply-chain operations and shares valuable insights on optimizing processes before introducing automation. He explores the importance of being requirements-driven rather than solutions-driven and highlights the need to extract the maximum potential from existing resources before considering automation. Stephen also emphasizes the role of on-the-ground workers in generating the best ideas for process improvements and draws attention to how businesses can benefit from their insights.
Key Takeaways:
(01:51) Inviscid Consulting’s unique name origin explained.
(05:09) Two buckets of supply chain, planning vs. execution.
(08:54) Automation should be a tool, not a goal.
(12:45) Shipping and fulfillment is the least automated area.
(24:14) Engage the workforce to uncover hidden efficiencies.
(25:23) The plank parable — environment matters in performance.
(33:39) Focus on small, incremental improvements.
Resources Mentioned:
Stephen T. Hopper -
https://www.linkedin.com/in/stevehopper/
Inviscid Consulting -
https://www.linkedin.com/company/inviscid-consulting
Georgia Institute of Technology -
https://www.gatech.edu/
Tucker: The Man and His Dream - IMDB -
https://www.imdb.com/title/tt0096316/
ProMat Trade Show -
https://www.promatshow.com/
MODEX Trade Show -
https://www.modexshow.com/
Enhancing Operations and Customer Engagement with B2B Workflow Automation - https://eu1.hubs.ly/H0cdkPL0
Thanks for listening to the B2B Commerce UnCut: A Journey Through Change, powered by Oro. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation.
#eCommerce #B2BeCommerce #DigitalCommerce
In this episode, we’re joined by Stephen T. Hopper, Founder and Principal at Inviscid Consulting. Stephen brings decades of experience in supply-chain operations and shares valuable insights on optimizing processes before introducing automation. He explores the importance of being requirements-driven rather than solutions-driven and highlights the need to extract the maximum potential from existing resources before considering automation. Stephen also emphasizes the role of on-the-ground workers in generating the best ideas for process improvements and draws attention to how businesses can benefit from their insights.
Key Takeaways:
(01:51) Inviscid Consulting’s unique name origin explained.
(05:09) Two buckets of supply chain, planning vs. execution.
(08:54) Automation should be a tool, not a goal.
(12:45) Shipping and fulfillment is the least automated area.
(24:14) Engage the workforce to uncover hidden efficiencies.
(25:23) The plank parable — environment matters in performance.
(33:39) Focus on small, incremental improvements.
Resources Mentioned:
Stephen T. Hopper -
https://www.linkedin.com/in/stevehopper/
Inviscid Consulting -
https://www.linkedin.com/company/inviscid-consulting
Georgia Institute of Technology -
https://www.gatech.edu/
Tucker: The Man and His Dream - IMDB -
https://www.imdb.com/title/tt0096316/
ProMat Trade Show -
https://www.promatshow.com/
MODEX Trade Show -
https://www.modexshow.com/
Enhancing Operations and Customer Engagement with B2B Workflow Automation - https://eu1.hubs.ly/H0cdkPL0
Thanks for listening to the B2B Commerce UnCut: A Journey Through Change, powered by Oro. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation.
#eCommerce #B2BeCommerce #DigitalCommerce
Previous Episode
Optimizing Healthcare Spend with Luká Yancopoulos of Grapevine Technologies
Luká Yancopoulos, Co-Founder and CEO at Grapevine Technologies, joins us to share insights on how the company was born out of a need to address inefficiencies in the healthcare supply chain. Grapevine’s platform connects clinics with multiple suppliers, offering a solution that democratizes the buying process and improves supply chain reliability.Key Takeaways:
(01:41) How Grapevine Technologies started in response to the COVID-19 pandemic.
(04:53) The importance of solving healthcare supply chain disruptions.
(08:06) How Grapevine Technologies links clinics with multiple suppliers.
(11:19) The benefits of creating options to reduce costs and address supply shortages.
(14:32) The impact of supply chain inefficiencies on patient care and costs.
(17:45) How Grapevine Technologies reduces healthcare spending by introducing alternative suppliers.
(20:58) The role of real-time data in optimizing procurement and predicting supply chain issues.
(24:11) The vision for the future of Grapevine Technologies in transforming the healthcare industry.Resources Mentioned:
Luká Yancopoulos -
https://www.linkedin.com/in/luk%C3%A1-yancopoulos-50051a1a8
Grapevine Technologies -
https://www.go-grapevine.com/
US Customs -
https://www.cbp.gov/
FDA Medical Device Databases -
https://www.fda.gov/medical-devices/device-advice-comprehensive-regulatory-assistance/medical-device-databases
Thanks for listening to the B2B Commerce UnCut: A Journey Through Change, powered by Oro. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation.
#eCommerce #B2BeCommerce #DigitalCommerce
Next Episode
Why Automation Is NOT the Goal with Stephen T. Hopper of Inviscid Consulting
In this episode, we’re joined by Stephen T. Hopper, Founder and Principal at Inviscid Consulting. Stephen brings decades of experience in supply-chain operations and shares valuable insights on optimizing processes before introducing automation. He explores the importance of being requirements-driven rather than solutions-driven and highlights the need to extract the maximum potential from existing resources before considering automation. Stephen also emphasizes the role of on-the-ground workers in generating the best ideas for process improvements and draws attention to how businesses can benefit from their insights.
Key Takeaways:
(01:51) Inviscid Consulting’s unique name origin explained.
(05:09) Two buckets of supply chain, planning vs. execution.
(08:54) Automation should be a tool, not a goal.
(12:45) Shipping and fulfillment is the least automated area.
(24:14) Engage the workforce to uncover hidden efficiencies.
(25:23) The plank parable — environment matters in performance.
(33:39) Focus on small, incremental improvements.
Resources Mentioned:
Stephen T. Hopper -
https://www.linkedin.com/in/stevehopper/
Inviscid Consulting -
https://www.linkedin.com/company/inviscid-consulting
Georgia Institute of Technology -
https://www.gatech.edu/
Tucker: The Man and His Dream - IMDB -
https://www.imdb.com/title/tt0096316/
ProMat Trade Show -
https://www.promatshow.com/
MODEX Trade Show -
https://www.modexshow.com/
Enhancing Operations and Customer Engagement with B2B Workflow Automation - https://eu1.hubs.ly/H0cdkPL0
Thanks for listening to the B2B Commerce UnCut: A Journey Through Change, powered by Oro. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation.
#eCommerce #B2BeCommerce #DigitalCommerce
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