ARCHITECTING Podcast - Career + Lifestyle Mentoring for Architects looking to move beyond overwhelm and make a difference through design - Managing Client Expectations

Managing Client Expectations

08/26/21 • 21 min

ARCHITECTING Podcast - Career + Lifestyle Mentoring for Architects looking to move beyond overwhelm and make a difference through design

Shifting priorities, but not deadlines, pressure to provide more service for less fee. We've all been there trying to win work and maintain client relationships. But at what cost?

Don't get caught up in a race to the bottom on fees. Understand that there is a buyer for every market- some want cheap sunglasses while others want high quality designer items. Position yourself for the market you want to be and you will find a client match.
Understand the dynamic relationship between time, cost and work. Work with your client on strategies to prioritize one and understand how it impacts the others
Give your clients more of a behind the scenes glimpse into your process so they don't just see the polished items in meetings. This helps them appreciate the complexity of issues that must be considered and expertise involved in asking the right questions and knowing how to evaluate the data.
We make ideas come to life. Build in time for a client to see an idea play out and perhaps discover that it isn't in fact the right move. Build the deign process as a journey of discovery and structure your fees and schedule accordingly.

If you are feeling stressed out and overwhelmed, you need my new book Time Builder. I wrote it just for busy, ambitious people like us who know they were put here to make a difference but have been caught up in the busyness for too long. Get the book tby clicking here https://architecting.samcart.com/dashboard/products/480961/edit

Get help if you need it- check out two of my entry level coaching sessions here that will help you get some perspective and clarity: http://architectingpodcast.com/index.php/coaching-programs-angela-mazzi/ DM me on Instagram with topics, questions or show ideas!

Stay Inspired,

Angela

Join the architecting community:

Facebook Group

Instagram

Clubhouse

2:00 PM EST 3rd Sundays- Critical Conversations- A raw look at the state of our profession

9:00 AM EST Mondays- Architects as Healers: Buildings as Medicine

Learn more and connect architectingpodcast.com

Interested in sponsoring a show or having me as a guest on your podcast or community? Stop here to get information.

Shifting priorities, but not deadlines, pressure to provide more service for less fee. We've all been there trying to win work and maintain client relationships. But at what cost?

Don't get caught up in a race to the bottom on fees. Understand that there is a buyer for every market- some want cheap sunglasses while others want high quality designer items. Position yourself for the market you want to be and you will find a client match.
Understand the dynamic relationship between time, cost and work. Work with your client on strategies to prioritize one and understand how it impacts the others
Give your clients more of a behind the scenes glimpse into your process so they don't just see the polished items in meetings. This helps them appreciate the complexity of issues that must be considered and expertise involved in asking the right questions and knowing how to evaluate the data.
We make ideas come to life. Build in time for a client to see an idea play out and perhaps discover that it isn't in fact the right move. Build the deign process as a journey of discovery and structure your fees and schedule accordingly.

Stay Inspired,

Angela

Join the architecting community:

Facebook Group

Instagram

Clubhouse

2:00 PM EST 3rd Sundays- Critical Conversations- A raw look at the state of our profession

9:00 AM EST Mondays- Architects as Healers: Buildings as Medicine

Learn more and connect architectingpodcast.com

Interested in sponsoring a show or having me as a guest on your podcast or community? Stop here to get information.

Previous Episode

Mythbusting: Egos and Sellouts

There is a lot of posturing in creative professions. We've learned to disdain what we consider to be the ego and the sellout- but what if we're getting it all wrong?

Far from being the big voice, the ego is actually what traps us in people pleasing, chasing career milestones and endlessly seeking validation. How can you detach from this and become more attuned to your mission than in meeting expectations?
You have one job- to live your mission of building a better world by using your unique gifts and talents. Focus on that- no matter what.
Impostor syndrome is actually your ego trying to keep you safe by playing small. Move past that by embracing what you do know. Even if you can teach one thing to one person, you are succeeding.
Integrity is not about making a stand for your issues. It's about bringing wholeness to a situation. That means factoring in other points of view to have a more complete picture.
You can't bring integrity is you don't have integrity. Maintain positive energy and focus on the mission be making sure your own physical, mental, emotional and spiritual needs are met, you feel grounded and have clarity.

Stay Inspired,

Angela

Join the architecting community:

Facebook Group

Instagram

Clubhouse

2:00 PM EST 3rd Sundays- Critical Conversations- A raw look at the state of our profession

9:00 AM EST Mondays- Architects as Healers: Buildings as Medicine

Learn more and connect architectingpodcast.com

Interested in sponsoring a show or having me as a guest on your podcast or community? Stop here to get information.

Next Episode

Give Yourself a Raise and Promotion

Uplevel your career. It's in your power to claim the career you were meant to have. Don't forget to download my free workbook to help you get even more out of this episode. Flip the Script will help you write your own career story.

Approach your career like a design problem. Where are the pain points? What innovation can you bring to meet your goals within the present constraints?
Getting ahead in your career is about having greater and greater influence. With influence comes impact.
Recognize what is holding you back are your own beliefs about what's possible- otherwise you would have done it already. List what you want to accomplish and how it would make you feel, then write down why you can't do it. This will allow limiting beliefs to come to the surface so you can question their validity.
Competition holds you in limitation, look for ways to stay on your unique path instead
Failure is learning. When you go big, you get wiser with every attempt.
Making money isn't selling out. It's being recognized and rewarded for bringing value. Money expands your influence and lets you help other make a difference.
Validation is doing something to please others in the hopes of getting ahead. Throw out the checklists and focus on heart led work and evolving to accomplish your mission. The recognition you get from that will equal impact not an "atta boy."