All Things Parking with Dani and John

Dani Crain: https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway: https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts: https://apple.co/44KScHB

YouTube: https://www.youtube.com/@ParkingTalkwithDaniJohn-hb9ku

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

Chapters in this episode:

00:01 Financial Planning and Values.

25:00 Personal Growth and Success.

37:30 Career and Transition Stories.

55:18 Sports, Football, and NFL Experiences.

1:14:39 Family and Background.

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

3 Listeners

Kendra Petty's Inspiring Journey: Surviving Trauma & Thriving in the Parking Industry

All Things Parking with Dani and John

09/07/23 • 57 min

In this episode, John Conway, Dani Crain, and special guest Kendra Petty discuss Kendra's remarkable journey in the parking industry, her experiences with trauma and resilience, and her recently published memoir, "I Can't Believe I'm Not Dead."

Kendra Petty is an Executive Vice President at LAZ Parking with decades of parking industry experience. Having survived—and thrived—in male-dominated industries, she is a public speaker, negotiator, dealmaker, and author of “I Can’t Believe I’m Not Dead Yet.” She loves fast cars, traveling, bouldering, and scrambling. (For those who don’t know, bouldering is a form of rock climbing, and scrambling is a form of mountaineering.)

In this episode, guest Kendra Petty and hosts Dani Crain and John D. Conway get into:

How Kendra’s memoir changed her life.

The biggest story in Kendra’s book, which was extremely traumatic and affected her health for 12 years.

How Kendra got started in the parking industry, including her first company, Central Parking System, in Los Angeles.

How Kendra gets out of toxic situations (and you can, too).

Women in leadership roles in the parking industry.

LAZ Parking being the first woman-led company in the parking operations world.

Get a free preview of Kendra’s memoir from her website: https://kendrapettyofficial.com/

Buy Kendra Petty’s memoir from Amazon: https://www.amazon.com/dp/1952491509

The full title of Kendra Petty’s memoir is: "I Can't Believe I'm Not Dead: Escaping Abuse, a Cult, Attempted Murder and Other Insanities...A Story That Cannot Be True, But Is."

Connect with Kendra Petty on LinkedIn: https://www.linkedin.com/in/kendra-petty-0b872366/

This show is sponsored by Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Connect with the hosts:

Dani Crain - https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway - https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts - https://apple.co/44KScHB

Google Podcasts - https://bit.ly/Parking-Talk-Google-Podcasts

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

Mentioned in this episode:

Check Out PRRS Today

Visit www.parkingprrs.com

2 Listeners

Does Brand Loyalty Exist in Parking?

All Things Parking with Dani and John

12/14/23 • 43 min

When we fly, many of us prefer to fly with a particular airline. We say things like, “I only fly United,” or, “I only fly American.” With parking, is there that kind of loyalty? Do people who park their cars say things like, “I only park at LAZ Parking”? Or, “I only park at AmeriPark”? In this episode, we do a deep dive into brand loyalty with parking management companies.

In this episode, your hosts Dani Crain and John D. Conway, and their surprise guest Bill Anderson who pops in part way through the episode, get into:

John’s ideas that the parking industry is a B2B business, with little brand loyalty among operators.

How people prioritize convenience, price, and safety when choosing a parking location.

The differences between brand loyalty at the national level and brand loyalty at a local level.

How price and convenience impact parking decisions at airports.

Bill’s comments on how convenience, price, and safety influence his parking decisions.

This show is sponsored by:

Parking Whisperer, the best and most innovative parking solution for you: https://parkingwhisperer.com/

Connect with the hosts:

Dani Crain - https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway - https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts - https://apple.co/44KScHB

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

Mentioned in this episode:

Check Out PRRS Today

Visit www.parkingprrs.com

2 Listeners

1 Comment

From Law to Parking: Angela Clark's Remarkable Journey

All Things Parking with Dani and John

08/08/24 • 44 min

Today’s guest is Angela Clark, a Denver native, a former criminal prosecutor, and the President of Nationwide Parking Services, the only woman-owned parking company in Colorado. Angela serves on the National Parking Association’s Women in Parking Advisory Council, is a member of Electing Women, and is the first guest on All Things Parking’s “Celebrating Successful Women in Parking” series.

In this episode, Angela and your hosts Dani Crain and John D. Conway get into:

Angela discusses the challenges and rewards of transitioning from law to parking management.

The value of parking professionals (especially those who are in management) doing small tasks and not feeling too good or too busy to do them.

Catering to different demographics and preferences when implementing mobile payments in parking.

The unique challenges faced by women in male-dominated parking industry.

Angela’s experience of being underestimated due to her gender, with instances of men assuming they are in charge.

Advice on parking industry conferences.

John and Angela share stories about their father's curiosity, intelligence, and zest for life.

The importance of trust in business partnerships.

The challenges of managing a large workforce.

Angela’s desire to make a positive impact in politics, while also acknowledging the challenges of maintaining a balance between personal and professional life.

Thanks to our sponsors for supporting this show:

Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Asura Technologies, an automated license plate recognition (ALPR) and video analytics company: https://asuratechnologies.com/

Parking Whisperer: https://parkingwhisperer.com/

Thanks to Angela Clark for being on the show.

Connect with Angela on LinkedIn: https://www.linkedin.com/in/angela-clark-esq-600b16b/

Learn about Nationwide Parking Services: http://nwprk.com

Connect with the hosts:

Dani Crain: https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway: https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts: https://apple.co/44KScHB

YouTube: https://www.youtube.com/@ParkingTalkwithDaniJohn-hb9ku

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

Chapters in this episode:

5:36 Parking industry challenges.

9:22 Living up to your word in the parking industry.

22:26 Angela’s father's legacy.

28:46 Business and personal growth.

35:28 Women in the parking industry.

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

Mentioned in this episode:

Check Out PRRS Today

Visit www.parkingprrs.com

2 Listeners

1 Comment

Building a Dynamic Team: Embracing Diversity, w/ Joe Leung

All Things Parking with Dani and John

01/03/24 • 40 min

Joe Leung returns to the show to again interview our hosts Dani Crain and John D. Conway.

In this episode, Dani, John, and Joe get into:

The importance of diversity in a team, recognizing that different skills and perspectives are necessary for success.

Data collection and data sharing in the parking industry: what's working, what's not?

Some parking operators don’t want to share data, and that can hinder progress and innovation in the industry.

John talks about misses the thrill of winning deals and watching his company's logo go up on a sign.

Chris Connolly, a mentor to both Joe and John, is cited as an example of someone who has a well-rounded skill set and can play their part on the team effectively.

Using Concur for expense reports.

The importance of creating a safe space for women.

Ways to promote diversity in the parking industry, including highlighting successful women in the field.

Dani shares strategies for women to assert themselves in male-dominated industries.

Connect with Joe Leung on LinkedIn: https://www.linkedin.com/in/joe-leung/

Thanks to our sponsors for supporting this show:

Asura Technologies, a new generation ALPR and video analytics company: https://asuratechnologies.com/

Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Parking Whisperer. https://parkingwhisperer.com/

Connect with the hosts:

http://www.parkingtalk.com

Dani Crain - https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway - https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts - https://apple.co/44KScHB

Spotify - https://spoti.fi/3rKBJVn

YouTube - https://bit.ly/Parking-Talk-YouTube

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

Twitter: https://twitter.com/parkingtlk

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

Mentioned in this episode:

Check Out PRRS Today

Visit www.parkingprrs.com

2 Listeners

Charity, Being Good Corporate Citizens, & the Power of Giving Back, w/ Tony DiPaolo

All Things Parking with Dani and John

10/06/23 • 56 min

In this episode, your hosts Dani and John talk with Tony DiPaolo about communities coming together in incredible ways to support some amazing causes.

Tony DiPaolo is the Senior Vice President at LAZ Parking.

Dani, John, and Tony get into:

How Tony got into parking, from growing up in New Mexico to working in sports and to being advised by his parents to get into the parking industry.

LAZ Parking hosting their 11th Annual Golf Tournament benefiting Special Olympics Chicago.

LAZ Parking's charitable efforts go beyond just writing checks, they take it to another level.

The power of giving back and the impact of charitable efforts on employees and communities.

The enormous effort that goes into successfully pulling off a charitable event.

The inverted pyramid structure of LAZ Parking’s organization, with the CEO at the bottom and frontline employees at the top, emphasizing the importance of servant leadership and communication.

The Second Chance program, where companies like LAZ Parking provide job opportunities to people recently released from prison.

This show is sponsored by Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Learn more about Tony DiPaolo: https://www.lazparking.com/our-company/about/executive-profiles/antonio-p.-dipaolo

Connect with Tony DiPaolo on LinkedIn: https://www.linkedin.com/in/tony-dipaolo-27a0135

Learn more about LAZ Parking’s Charitable Foundation: https://www.lazparking.com/our-company/about/charitable-foundation

Connect with the hosts:

Dani Crain - https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway - https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts - https://apple.co/44KScHB

Google Podcasts - https://bit.ly/Parking-Talk-Google-Podcasts

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

Mentioned in this episode:

Check Out PRRS Today

Visit www.parkingprrs.com

1 Listener

Parking Industry in 2025: What's Changing & Why It Matters

All Things Parking with Dani and John

02/13/25 • 60 min

The parking industry is evolving fast—how prepared are we for the legal and technological shifts ahead?

In this episode, Dani and John kick off the new year with a candid discussion about the state of the parking industry. They explore key industry challenges, including increasing government scrutiny over parking fees, and how technology is changing compliance and enforcement. The hosts also reflect on past episodes, discuss their vision for the show’s future, and share insights into what’s ahead for the industry in 2025.

In this episode, Dani Crain and John D. Conway get into:

How technology is increasing parking compliance but also generating more complaints.

The growing focus on junk fees and how it’s impacting parking operators.

Why parking professionals need to collaborate to standardize best practices.

Challenges of restructuring operator contracts in response to new regulations.

The role of attorneys general in investigating deceptive trade practices in parking.

Success principles that apply across all industries, including hard work and adaptability.

The need to spotlight up-and-coming parking professionals in addition to industry veterans.

The growing number of lawsuits affecting the parking industry and why operators must stay compliant.

Chapters:

(03:00) Reflecting on Past Episodes

(12:00) Parking Compliance & Enforcement

(18:30) Junk Fees & Regulations

(25:00) Collaboration is Critical in Parking

(32:15) Success in Parking

(42:00) The Future of All Things Parking Podcast

Thanks to our sponsors for supporting this show:

Laney Solutions: leaders in the recruiting talent for the parking industry: https://www.laneysolutions.com/

SpotHero: Parking made easy, wherever you go: https://spothero.com/

Parking Revenue Recovery Services (PRRS): bringing you a new standard in parking compliance: https://www.parkingprrs.com/

LAZ Parking: making a difference, one car at a time: https://www.lazparking.com/

Asura Technologies: an automated license plate recognition (ALPR) and video analytics company: https://asuratechnologies.com/

Parking Whisperer: https://parkingwhisperer.com/

Connect with the hosts:

Dani Crain: https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway: https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts: https://apple.co/44KScHB

YouTube: https://www.youtube.com/@ParkingTalkwithDaniJohn-hb9ku

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

1 Listener

Behind the Wheel of Parking Tech with HONK’s Kacey Siskind

All Things Parking with Dani and John

11/28/24 • 74 min

This episode provides a candid look at the challenges and breakthroughs of building a parking tech powerhouse with Kacey Siskind.

Kacey is the Senior Vice President of Client Success at HONK, a leader in parking and mobility payments. With a lively passion for solving problems and a knack for building meaningful connections, Kacey has spent 11 years helping HONK transform parking into a seamless experience.

In this episode, Kacey and your hosts Dani Crain and John D. Conway get into:

The evolution of HONK (previously called HonkMobile) from a startup to a major industry player.

Challenges women face in the parking industry and Kacey’s perspective on change over the past decade.

How QR codes became a game-changer for HONK’s offerings during the pandemic.

The importance of innovation in a traditionally archaic industry.

Strategies HONK uses to prioritize customer success and flexibility.

Kacey’s thoughts on the role of dynamic pricing in parking’s future.

The surprising lessons parking teaches about patience, problem-solving, and adaptability.

Chapters in this episode:

(02:30) Meet Kacey Siskind: From Events to Parking

(08:00) Challenges and Wins in the Parking Industry

(15:00) Innovating Parking Payments with HONK

(22:00) QR Codes and Flexibility

(28:45) Women in Parking: Changing the Landscape

(35:30) Dynamic Pricing: The Next Big Thing?

Thanks to our sponsors for supporting this show:

LAZ Parking, making a difference, one car at a time: https://www.lazparking.com/

Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Asura Technologies, an automated license plate recognition (ALPR) and video analytics company: https://asuratechnologies.com/

Parking Whisperer: https://parkingwhisperer.com/

Thanks to Kacey Siskind for being on the show.

Connect with Kacey on LinkedIn: https://www.linkedin.com/in/kacey-siskind-0b869031/

Learn about HONK: https://www.honkmobile.com/

Connect with the hosts:

Dani Crain: https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway: https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts: https://apple.co/44KScHB

YouTube: https://www.youtube.com/@ParkingTalkwithDaniJohn-hb9ku

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

1 Listener

Unlocking the Parking Industry: An introduction to the All Things Parking Podcast

All Things Parking with Dani and John

07/21/23 • 53 min

Welcome to the first episode of All Things Parking with Dani and John! If you want to know what’s happening in the parking industry, meet the who’s who, and learn about the technology and innovations happening in parking and mobility, you’re in the right place.

Dani Crain is a small-town girl from New Mexico, a consultant, an entrepreneur, a parking operations expert, and a parking technologist. Committed to changing the world one parking space at a time, Dani is also a travel enthusiast, an avid reader, and a wine aficionado.

John D. Conway is a parking industry veteran with almost three decades of experience in transportation and parking operations. John is the Chief Business Development Officer and Executive Vice President of Parking Revenue Recovery Services (PRRS), the industry's leading compliance and data analytic services provider.

In this episode, your hosts Dani Crain and John D. Conway get into:

a champagne toast!

sneak peek into their own parking industry journey

their love of variety within the parking industry, from fixing gates to meeting with mayors and being involved in major roadway projects

so much more!

This show is sponsored by:

Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Connect with the hosts:

Dani Crain - https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway - https://www.linkedin.com/in/john-d-conway-b55a7025/

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

Mentioned in this episode:

Check Out PRRS Today

Visit www.parkingprrs.com

1 Listener

Joe Leung Interviews Dani & John About Parking, Walking On Stilts & Juggling Basketballs

All Things Parking with Dani and John

12/21/23 • 56 min

Today’s a special show because our guest, Joe Leung, interviews our hosts Dani Crain and John D. Conway.

Today’s guest interviewer is Joe Leung, Vice President of Parking and Mobility Services for OVG360, which is part of Oak View Group. Leung has two decades of experience with some of the most well-known parking companies, and experience which spans ballparks, arenas, theaters, and live events facilities. In this role with OVG360, he uses industry best practices to evaluate each venue’s unique parking process to help identify opportunities for operational efficiencies and revenue generation.

In this episode, Dani, John, and Joe get into:

Growing up in small towns.

John discusses pursuing a career in parking partly because of financial stability for his family.

John and Dani discuss their passion for parking and their close relationship with their family and colleagues.

Dani reflects upon getting into the parking industry "accidentally."

Attracting new people to the parking industry, including bringing in people without experience.

The evolution of the parking industry, including the role of technology.

Living by the quote "Get it f*****g done" and emphasizing the importance of doing the work with no excuses.

Dani’s hidden talent: she can walk on stilts.

John’s hidden talent: he can juggle basketballs.

This show is sponsored by Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Connect with Joe Leung on LinkedIn: https://www.linkedin.com/in/joe-leung/

Connect with the hosts:

Dani Crain - https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway - https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts - https://apple.co/44KScHB

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/