All Things Parking with Dani and John

Dani Crain: https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway: https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts: https://apple.co/44KScHB

YouTube: https://www.youtube.com/@ParkingTalkwithDaniJohn-hb9ku

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

Chapters in this episode:

00:01 Financial Planning and Values.

25:00 Personal Growth and Success.

37:30 Career and Transition Stories.

55:18 Sports, Football, and NFL Experiences.

1:14:39 Family and Background.

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

3 Listeners

Does Brand Loyalty Exist in Parking?

All Things Parking with Dani and John

12/14/23 • 43 min

When we fly, many of us prefer to fly with a particular airline. We say things like, “I only fly United,” or, “I only fly American.” With parking, is there that kind of loyalty? Do people who park their cars say things like, “I only park at LAZ Parking”? Or, “I only park at AmeriPark”? In this episode, we do a deep dive into brand loyalty with parking management companies.

In this episode, your hosts Dani Crain and John D. Conway, and their surprise guest Bill Anderson who pops in part way through the episode, get into:

John’s ideas that the parking industry is a B2B business, with little brand loyalty among operators.

How people prioritize convenience, price, and safety when choosing a parking location.

The differences between brand loyalty at the national level and brand loyalty at a local level.

How price and convenience impact parking decisions at airports.

Bill’s comments on how convenience, price, and safety influence his parking decisions.

This show is sponsored by:

Parking Whisperer, the best and most innovative parking solution for you: https://parkingwhisperer.com/

Connect with the hosts:

Dani Crain - https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway - https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts - https://apple.co/44KScHB

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

Mentioned in this episode:

Check Out PRRS Today

Visit www.parkingprrs.com

2 Listeners

1 Comment

Kendra Petty's Inspiring Journey: Surviving Trauma & Thriving in the Parking Industry

All Things Parking with Dani and John

09/07/23 • 57 min

In this episode, John Conway, Dani Crain, and special guest Kendra Petty discuss Kendra's remarkable journey in the parking industry, her experiences with trauma and resilience, and her recently published memoir, "I Can't Believe I'm Not Dead."

Kendra Petty is an Executive Vice President at LAZ Parking with decades of parking industry experience. Having survived—and thrived—in male-dominated industries, she is a public speaker, negotiator, dealmaker, and author of “I Can’t Believe I’m Not Dead Yet.” She loves fast cars, traveling, bouldering, and scrambling. (For those who don’t know, bouldering is a form of rock climbing, and scrambling is a form of mountaineering.)

In this episode, guest Kendra Petty and hosts Dani Crain and John D. Conway get into:

How Kendra’s memoir changed her life.

The biggest story in Kendra’s book, which was extremely traumatic and affected her health for 12 years.

How Kendra got started in the parking industry, including her first company, Central Parking System, in Los Angeles.

How Kendra gets out of toxic situations (and you can, too).

Women in leadership roles in the parking industry.

LAZ Parking being the first woman-led company in the parking operations world.

Get a free preview of Kendra’s memoir from her website: https://kendrapettyofficial.com/

Buy Kendra Petty’s memoir from Amazon: https://www.amazon.com/dp/1952491509

The full title of Kendra Petty’s memoir is: "I Can't Believe I'm Not Dead: Escaping Abuse, a Cult, Attempted Murder and Other Insanities...A Story That Cannot Be True, But Is."

Connect with Kendra Petty on LinkedIn: https://www.linkedin.com/in/kendra-petty-0b872366/

This show is sponsored by Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Connect with the hosts:

Dani Crain - https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway - https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts - https://apple.co/44KScHB

Google Podcasts - https://bit.ly/Parking-Talk-Google-Podcasts

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

Mentioned in this episode:

Check Out PRRS Today

Visit www.parkingprrs.com

2 Listeners

From Law to Parking: Angela Clark's Remarkable Journey

All Things Parking with Dani and John

08/08/24 • 42 min

Today’s guest is Angela Clark, a Denver native, a former criminal prosecutor, and the President of Nationwide Parking Services, the only woman-owned parking company in Colorado. Angela serves on the National Parking Association’s Women in Parking Advisory Council, is a member of Electing Women, and is the first guest on All Things Parking’s “Celebrating Successful Women in Parking” series.

In this episode, Angela and your hosts Dani Crain and John D. Conway get into:

Angela discusses the challenges and rewards of transitioning from law to parking management.

The value of parking professionals (especially those who are in management) doing small tasks and not feeling too good or too busy to do them.

Catering to different demographics and preferences when implementing mobile payments in parking.

The unique challenges faced by women in male-dominated parking industry.

Angela’s experience of being underestimated due to her gender, with instances of men assuming they are in charge.

Advice on parking industry conferences.

John and Angela share stories about their father's curiosity, intelligence, and zest for life.

The importance of trust in business partnerships.

The challenges of managing a large workforce.

Angela’s desire to make a positive impact in politics, while also acknowledging the challenges of maintaining a balance between personal and professional life.

Thanks to our sponsors for supporting this show:

Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Asura Technologies, an automated license plate recognition (ALPR) and video analytics company: https://asuratechnologies.com/

Parking Whisperer: https://parkingwhisperer.com/

Thanks to Angela Clark for being on the show.

Connect with Angela on LinkedIn: https://www.linkedin.com/in/angela-clark-esq-600b16b/

Learn about Nationwide Parking Services: http://nwprk.com

Connect with the hosts:

Dani Crain: https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway: https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts: https://apple.co/44KScHB

YouTube: https://www.youtube.com/@ParkingTalkwithDaniJohn-hb9ku

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

Chapters in this episode:

5:36 Parking industry challenges.

9:22 Living up to your word in the parking industry.

22:26 Angela’s father's legacy.

28:46 Business and personal growth.

35:28 Women in the parking industry.

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

2 Listeners

1 Comment

Building a Dynamic Team: Embracing Diversity, w/ Joe Leung

All Things Parking with Dani and John

01/03/24 • 40 min

Joe Leung returns to the show to again interview our hosts Dani Crain and John D. Conway.

In this episode, Dani, John, and Joe get into:

The importance of diversity in a team, recognizing that different skills and perspectives are necessary for success.

Data collection and data sharing in the parking industry: what's working, what's not?

Some parking operators don’t want to share data, and that can hinder progress and innovation in the industry.

John talks about misses the thrill of winning deals and watching his company's logo go up on a sign.

Chris Connolly, a mentor to both Joe and John, is cited as an example of someone who has a well-rounded skill set and can play their part on the team effectively.

Using Concur for expense reports.

The importance of creating a safe space for women.

Ways to promote diversity in the parking industry, including highlighting successful women in the field.

Dani shares strategies for women to assert themselves in male-dominated industries.

Connect with Joe Leung on LinkedIn: https://www.linkedin.com/in/joe-leung/

Thanks to our sponsors for supporting this show:

Asura Technologies, a new generation ALPR and video analytics company: https://asuratechnologies.com/

Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Parking Whisperer. https://parkingwhisperer.com/

Connect with the hosts:

http://www.parkingtalk.com

Dani Crain - https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway - https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts - https://apple.co/44KScHB

Spotify - https://spoti.fi/3rKBJVn

YouTube - https://bit.ly/Parking-Talk-YouTube

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

Twitter: https://twitter.com/parkingtlk

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

Mentioned in this episode:

Check Out PRRS Today

Visit www.parkingprrs.com

2 Listeners

Accelerate: Parking Innovation Takes Center Stage at PIE 2024, w/ Kevin Uhlenhaker

All Things Parking with Dani and John

03/11/24 • 52 min

How can parking operators optimize their technology and operations?

In this episode, Kevin Uhlenhaker of SLS Insights and your hosts Dani Crain and John D. Conway get into:

Accelerate, a parking pitch competition that will be held at Parking Industry Expo (PIE) 2024.

Kevin co-founding a parking management platform back in 2013 that was later sold to T2 Systems.

The evolution of parking enforcement software.

The importance of a "parking dictionary" for standardizing terminology across different software platforms.

How customers were initially skeptical of camera enforcement but have since become more comfortable with it.

The future of the parking industry, with a focus on AI and entrepreneurship.

Kevin believes that innovation is necessary to push the industry forward and improve customer service.

Kevin explains that the Accelerate program will be at this year’s PIE show (the Parking Industry Expo), where judges and mentors will help companies refine their pitches. The program is designed to help companies reach the next level of success in the industry, regardless of their size or funding.

The exposure and potential investment opportunities for the top six companies in the parking industry Accelerator program.

Potential partnerships with companies in the mobility industry, including those that are big in Europe but not in the US.

Operators moving towards in-house technology to add value and differentiate themselves from competitors.

How operators must adapt to market changes and new technologies to remain relevant.

Autonomous vehicles and intermodal transportation.

Thanks to our guest, Kevin Uhlenhaker of SLS Insights: https://www.linkedin.com/in/kevin-uhlenhaker/

Apply to the Accelerate program: https://www.accelerateparking.com/

The Parking Industry Expo (PIE) 2024: https://www.pieshow.parkingtoday.com/

Thanks to our sponsors for supporting this show:

Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Asura Technologies, an automated license plate recognition (ALPR) and video analytics company: https://asuratechnologies.com/

Parking Whisperer: https://parkingwhisperer.com/

Conway Parking

Connect with the hosts:

Dani Crain: https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway: https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts: https://apple.co/44KScHB

YouTube: https://www.youtube.com/@ParkingTalkwithDaniJohn-hb9ku

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

1 Listener

Charity, Being Good Corporate Citizens, & the Power of Giving Back, w/ Tony DiPaolo

All Things Parking with Dani and John

10/06/23 • 56 min

In this episode, your hosts Dani and John talk with Tony DiPaolo about communities coming together in incredible ways to support some amazing causes.

Tony DiPaolo is the Senior Vice President at LAZ Parking.

Dani, John, and Tony get into:

How Tony got into parking, from growing up in New Mexico to working in sports and to being advised by his parents to get into the parking industry.

LAZ Parking hosting their 11th Annual Golf Tournament benefiting Special Olympics Chicago.

LAZ Parking's charitable efforts go beyond just writing checks, they take it to another level.

The power of giving back and the impact of charitable efforts on employees and communities.

The enormous effort that goes into successfully pulling off a charitable event.

The inverted pyramid structure of LAZ Parking’s organization, with the CEO at the bottom and frontline employees at the top, emphasizing the importance of servant leadership and communication.

The Second Chance program, where companies like LAZ Parking provide job opportunities to people recently released from prison.

This show is sponsored by Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Learn more about Tony DiPaolo: https://www.lazparking.com/our-company/about/executive-profiles/antonio-p.-dipaolo

Connect with Tony DiPaolo on LinkedIn: https://www.linkedin.com/in/tony-dipaolo-27a0135

Learn more about LAZ Parking’s Charitable Foundation: https://www.lazparking.com/our-company/about/charitable-foundation

Connect with the hosts:

Dani Crain - https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway - https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts - https://apple.co/44KScHB

Google Podcasts - https://bit.ly/Parking-Talk-Google-Podcasts

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

Mentioned in this episode:

Check Out PRRS Today

Visit www.parkingprrs.com

1 Listener

Dani & John’s Worst Parking Experiences & Biggest Frustrations w/ the Industry

All Things Parking with Dani and John

04/25/24 • 55 min

Everyone has had a horrible experience at a parking lot. In this episode, Dani and John laugh, commiserate, and swap their worst horror stories from parking their cars.

In this episode, your hosts Dani Crain and John D. Conway get into:

Parking tickets.

Painful and annoying parking experiences.

Prioritizing paid parking for convenience, avoiding neighborhoods with free parking.

John shares his worst parking experience, where his car was stolen after he parked.

John and Dani discuss their experiences with towing in different cities, with Dani sharing a story about her car being wrongfully towed in Denver.

Towing regulations.

The frustration of receiving a ticket for parking in a lot without proper signage.

The importance of industry collaboration to address the challenges brought by technology, particularly in the realm of data-driven innovation.

The need for a standardized language to facilitate communication between different software and API's in the parking industry.

Thanks to our sponsors for supporting this show:

Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Asura Technologies, an automated license plate recognition (ALPR) and video analytics company: https://asuratechnologies.com/

Parking Whisperer: https://parkingwhisperer.com/

Connect with the hosts:

Dani Crain: https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway: https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts: https://apple.co/44KScHB

YouTube: https://www.youtube.com/@ParkingTalkwithDaniJohn-hb9ku

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

1 Listener

Park Smart, Partner Smarter: Collaborative Strategies in Parking, w/ Todd Tucker

All Things Parking with Dani and John

05/16/24 • 84 min

Imagine you’re the CEO of a parking technology company with 40 opportunities you could chase. You know some will be worthless and might destroy your bottom line, but some might resonate with your customers and add to your growth. How would you go about deciding which to focus on and which to ignore?

Today’s guest is Todd Tucker. Todd worked his way up in the industry from running a parking garage to overseeing parking operations to leading a parking technology company. Now the Global President of Parking Logix, Todd joins your hosts Dani Crain and John D. Conway as they get into:

Todd and John discuss their military service.

Todd describes how he and his fellow US Marines were lucky to survive after their ship hit a mine.

John recounts how his unit intercepted a boat with cocaine and marijuana.

The benefits of a career in parking, including travel and meeting new people.

The charity, Veterans in Parking and Transportation: https://vetsinparking.com/

Todd’s career in parking management, including working at companies like Central Parking, Arrive, Flash, and Towne Park.

How one person can make a massive difference in a company.

How focusing on growth and the top line can lead to neglect of other important details, making it harder for executives to find purpose.

Staying disciplined and focusing on core strengths while building a business.

The parking industry should be open to smart partnerships, even if it cedes some ground to other firms.

Cities and municipalities want parking firms to cooperate with each other so that they can diversify their technology choices.

How camera technology can replace expensive infrastructure.

The importance of being technology agnostic when selecting event technology vendors.

Thanks to our sponsors for supporting this show:

Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Asura Technologies, an automated license plate recognition (ALPR) and video analytics company: https://asuratechnologies.com/

Parking Whisperer: https://parkingwhisperer.com/

Thanks to Todd Ticker for being on the show. Connect with Todd: https://www.linkedin.com/in/todd-tucker-jd-dba-capp-cpp-1740084/

Learn more about Parking Logix: https://parkinglogix.com/

Connect with the hosts:

Dani Crain: https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway: https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts: https://apple.co/44KScHB

YouTube: https://www.youtube.com/@ParkingTalkwithDaniJohn-hb9ku

LinkedIn: https://www.linkedin.com/company/parkingtalk-com/

This episode was produced by Story On Media & Marketing: https://www.successwithstories.com.

1 Listener

Bad Bosses Versus Great Leaders: The Evolution of Leadership in Parking

All Things Parking with Dani and John

09/21/23 • 36 min

In this episode, Dani Crain and John Conway engage in a candid conversation about leadership, the impact of bad bosses, and the importance of fostering a culture of growth in the parking and mobility industry.

In this episode:

Both John and Dani acknowledge that encountering bad bosses is a common experience, so it’s important not to let a bad boss deter you from your career path and growth opportunities.

Dani shares her journey of transitioning between operations and tech, often seeking positions that foster development.

John discusses the need for leaders in the parking industry to create an environment where employees feel comfortable providing honest feedback without fear.

Dani expresses her passion for mentoring and empowering her team members, helping them develop their skills and contribute more effectively to the organization.

This show is sponsored by Parking Revenue Recovery Services (PRRS), bringing you a new standard in parking compliance: https://www.parkingprrs.com/

Connect with the hosts:

Dani Crain - https://www.linkedin.com/in/dani-crain-3754a3178/

John D. Conway - https://www.linkedin.com/in/john-d-conway-b55a7025/

Subscribe, like, and follow:

Apple Podcasts - https://apple.co/44KScHB

Google Podcasts - https://bit.ly/Parking-Talk-Google-Podcasts