EP 106: Solve Their Problems with a Great Consultation
09/13/21 • 41 min
Did you know that 95% of what goes wrong in an appointment happens because of the consultation wasn’t done correctly?
Bridget is a true Jersey girl with over 10 years in the industry. She started her career in New York, where she found her true passion for creating beautiful lived-in hair color, that mimics the natural sun-kissed look. She is committed to continuing education. Bridget loves to modernize classic looks to make them fun and wearable, so her client can look and feel their best. She knows that the key to achieving someone’s dream hair is all in the communication!
We sit down to discuss the key areas of a successful consultation. Starting with eye contact, paying attention to the details (face shape, eye color, what shoes they’re wearing, body language) and building trust. She talks about why she never brings out color swatches when consulting.
Bridget’s Daily Nuggets: Solve their problem with retail products or educating. Connect with your guest during the consultation to build trust. Remember eye contact, at eye level. Be your best ...your confidence will come with practice.
Follow Bridget @hairby_bridget
Use my Gloss Genius link to start using today!
Grab your FREE PDF of The In-Salon Training Toolkit today.
Make sure to subscribe to our YouTube Channel as well!
Visit my Amazon Store for all my favorite products!
Grab your Ultimate In-Salon Training Toolkit!
Website: www.danisekeilitz.com
YouTube: All About Hair
Shop my favorite Eufora Products.
Did you know that 95% of what goes wrong in an appointment happens because of the consultation wasn’t done correctly?
Bridget is a true Jersey girl with over 10 years in the industry. She started her career in New York, where she found her true passion for creating beautiful lived-in hair color, that mimics the natural sun-kissed look. She is committed to continuing education. Bridget loves to modernize classic looks to make them fun and wearable, so her client can look and feel their best. She knows that the key to achieving someone’s dream hair is all in the communication!
We sit down to discuss the key areas of a successful consultation. Starting with eye contact, paying attention to the details (face shape, eye color, what shoes they’re wearing, body language) and building trust. She talks about why she never brings out color swatches when consulting.
Bridget’s Daily Nuggets: Solve their problem with retail products or educating. Connect with your guest during the consultation to build trust. Remember eye contact, at eye level. Be your best ...your confidence will come with practice.
Follow Bridget @hairby_bridget
Use my Gloss Genius link to start using today!
Grab your FREE PDF of The In-Salon Training Toolkit today.
Make sure to subscribe to our YouTube Channel as well!
Visit my Amazon Store for all my favorite products!
Grab your Ultimate In-Salon Training Toolkit!
Website: www.danisekeilitz.com
YouTube: All About Hair
Shop my favorite Eufora Products.
Previous Episode
EP 105: Trichology to ABCH...all the things with Sophia Highland
About Sophia:
The best investment I made into my career was becoming ABCH certified (American Board Certified Hair Colorist). It has allowed me to truly understand hair from the inside out. The second best investment I made was attending the first national hair loss conference. I learned so much about the causes of hair loss and the variety of solutions to those causes.
Creativity and the hair industry run in my family. I stumbled into hair during high school and graduated with a cosmetology career. I tried college twice throughout the years, but hair was always there. Once I found Xanadu that was it. I knew. Connecting with my clients is the best feeling and the smiles are the greatest reward.
In my spare time I take care of my two boys (dog mom) and my variety of plants.
American Board Certified Hair Colorists (now called Board of Certified Hair Colorists)
_________
Use my Gloss Genius link to start using today!
Grab your FREE PDF of The In-Salon Training Toolkit today.
Make sure to subscribe to our YouTube Channel as well!
Visit my Amazon Store for all my favorite products!
Grab your Ultimate In-Salon Training Toolkit!
Website: www.danisekeilitz.com
YouTube: All About Hair
Shop my favorite Eufora Products.
Next Episode
EP 107: Nailing Your Color Consultation
Wouldn't you love to know how to get every color consultation correct? What questions are important? What's not important. Abby and I walk you through a color correction consultation step-by-step to make sure you and your guest are set up for success.
Abby, one of our salon managers and stylist. With 20 years of experience behind the chair, she understands the unique challenges that arise in a salon environment. She loves coaching on everything from hair to finances and makes it her goal to make everyone around her laugh. She believes in taking what she has and using it to create what she wants. Quirky to the bone, Abby is a sucker for a Matcha green tea latte. Outside of work, you will find her doing anything from making jewelry to shooting guns to hiking with her family and her pup Remington.
Follow Abby @stylistabbylynn
Use my Gloss Genius link to start using today!
Grab your FREE PDF of The In-Salon Training Toolkit today.
Make sure to subscribe to our YouTube Channel as well!
Visit my Amazon Store for all my favorite products!
Grab your Ultimate In-Salon Training Toolkit!
Website: www.danisekeilitz.com
YouTube: All About Hair
Shop my favorite Eufora Products.
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