Talk to AI Like You’d Talk to a New Producer

04/14/25 • 6 min

In this episode, we’re breaking down why prompting matters for insurance agents and CSRs—and how to actually get useful responses from AI tools like ChatGPT.

We’ll cover what a prompt is, why most people get it wrong, and how better prompts lead to faster emails, clearer policy summaries, and way less rework.

If you're in insurance and using AI (or thinking about it), this one’s for you.

Learn more at Strawberry Antler

In this episode, we’re breaking down why prompting matters for insurance agents and CSRs—and how to actually get useful responses from AI tools like ChatGPT.

We’ll cover what a prompt is, why most people get it wrong, and how better prompts lead to faster emails, clearer policy summaries, and way less rework.

If you're in insurance and using AI (or thinking about it), this one’s for you.

Learn more at Strawberry Antler

Previous Episode

Smells Like Prompt Spirit: Prompt Writing for Insurance

Write prompts that actually get useful results from AI—especially if you're in insurance. Most people toss in a vague request and hope for magic. That’s not how it works.

We’ll show you how to be clear, set the tone, give context, and use examples—all with real-world insurance scenarios. Whether you're writing marketing copy, policy summaries, or just trying to save time, better prompts mean better output. Simple as that.

AI-native CRM/AMS that CSR's absolutely love by Strawberry Antler.

Next Episode

There’s no single “best AI” for insurance. Just the best one for the task.

Podcast Summary: Picking the Right AI for Insurance—There’s No One-Model-Fits-All

In this episode, we unpack a truth many overlook: there’s no single “best” AI model for insurance—just the best one for the task at hand.

OpenAI (ChatGPT) helps agents craft personalized emails and summarize complex policies with top-notch natural language skills.

Google Gemini thrives in data-heavy workflows, helping agents analyze policies and automate tasks within Google Workspace.

Anthropic Claude is your go-to for safe, compliant, and consistent communication—especially with sensitive client info.

DeepSeek gives you total control with its open-source flexibility, making it perfect for agencies building in-house AI tools.

We also dive into how to structure your AI strategy—starting with understanding your agency’s pain points, matching the right tool to each task, and integrating AI without disrupting your existing workflows.

The bottom line? Use the right AI, at the right time, for the right reason—and you won’t just keep up with the future, you’ll help shape it.

👉 Want to learn more or talk about how your agency can use AI? Visit us at strawberryantler.com