
All Things Agile - Episode 003 - Use of Overtime
06/16/13 • -1 min
In this episode, I discuss the subject of overtime. I provide my recommendations based on solid experience and explain the reasoning behind it. During the episode, I also reference Rework by Jason Fried. Please take a moment to subscribe now in iTunes. Provide your own feedback or recommendations by writing to me using [email protected].
All Things Agile - Episode 003 - Use of Overtime
Transcript:
Welcome to the All Things Agile Podcast. Your destination for tips and interviews with the leaders in the world of Agile. Don’t forget to subscribe to this podcast in iTunes and please check out our sponsor: teamxcelerator.com. And now, here’s your host: Ronnie Andrews Jr. Hello everyone and welcome to the All Things Agile Podcast – Episode 3. Today’s topic will be ‘The Use of Overtime’. But before we begin, a quick reminder that this podcast is for informational purposes only and accepts no legal liability. So let’s get started. As part of the AgileInstructor blog and this podcast, I like to cover topics that are often overlooked by traditional Agile books or articles. So in this case, I want to focus on the application of overtime within Agile teams. It’s a topic which can certainly illicit strong emotions. There are some that advocate that overtime should never be used. In contrast, many teams engage in overtime occasionally or perhaps even routinely as part of their reality. I would like to take a moment and share some insights from my hands-on experience which I hope that you will find very helpful. I think there are 3 general viewpoints: the first opinion is that there should never be overtime. That we need to build sustainable teams. The use of overtime violates that principle. The second group often believes that we have to do whatever we have to do in order to deliver the project on time. If that means overtime, then that’s what we have to do. Perhaps you’ve heard that language from one of your project managers before. Lastly, there’s another opinion that lies somewhere between the two spectrums – that the use of overtime is not sinful, but should not become a regular habit. Through my experience, if there’s a need for overtime, it’s because there are underlying problems that haven’t been addressed. This is an insight that 99% of businesses simply do not get. They don’t see overtime as a warning signal to an existing problem. It’s used to overcome issues with estimation, over commitment, technology, processes, etc. I understand that occasional use of overtime might be justified for events which are not predictable, such as national disasters. However, most uses of overtime are related to things which could have been predicted. Overtime does not fix the core issue which caused the team to get behind in the first place. It’s treating the symptom, not the problem. The biggest source of issues related to overtime is expectations. Simply put, the team is either over-committed or has impediments which are not properly accounted for. Schedules are defined based on everything working out perfectly. However, most projects have bumps along the way. If teams and ‘leadership’ communicate the situation to stakeholders, the difficulties can often be accounted for by either reducing scope or extend the expected delivery timeframe, etc. However, that rarely happens in most organizations. Why? Well, because most members of leadership are not truly leaders. It’s brutal, but it’s true. They are individuals focused on their career and their reputation. They don’t want to lose face and admit that their group is behind schedule. They think that it will tarnish their reputation among their peers. That’s the real truth. Most deadlines given to teams are artificial. A project manager somewhere looked at a calendar and picked a date for their release to be delivered. Stop and think about it. Will someone be physically harmed if the release is delivered on a Friday instead of a Monday? No! Will the company go bankrupt? No! Those PMs and other managers may treat the projects as life or death, but it’s not. They’re just dates! Let’s not make the dates more significant than they truly are. It is often the case that the subject of overtime comes up due to artificial dates that the team didn’t even influence. This environment often breeds routine overtime. So why is that so wrong? Well, first – regular overtime exhausts team members, leading to burnout. As a result, morale and ultimately, productivity drop dramati...
In this episode, I discuss the subject of overtime. I provide my recommendations based on solid experience and explain the reasoning behind it. During the episode, I also reference Rework by Jason Fried. Please take a moment to subscribe now in iTunes. Provide your own feedback or recommendations by writing to me using [email protected].
All Things Agile - Episode 003 - Use of Overtime
Transcript:
Welcome to the All Things Agile Podcast. Your destination for tips and interviews with the leaders in the world of Agile. Don’t forget to subscribe to this podcast in iTunes and please check out our sponsor: teamxcelerator.com. And now, here’s your host: Ronnie Andrews Jr. Hello everyone and welcome to the All Things Agile Podcast – Episode 3. Today’s topic will be ‘The Use of Overtime’. But before we begin, a quick reminder that this podcast is for informational purposes only and accepts no legal liability. So let’s get started. As part of the AgileInstructor blog and this podcast, I like to cover topics that are often overlooked by traditional Agile books or articles. So in this case, I want to focus on the application of overtime within Agile teams. It’s a topic which can certainly illicit strong emotions. There are some that advocate that overtime should never be used. In contrast, many teams engage in overtime occasionally or perhaps even routinely as part of their reality. I would like to take a moment and share some insights from my hands-on experience which I hope that you will find very helpful. I think there are 3 general viewpoints: the first opinion is that there should never be overtime. That we need to build sustainable teams. The use of overtime violates that principle. The second group often believes that we have to do whatever we have to do in order to deliver the project on time. If that means overtime, then that’s what we have to do. Perhaps you’ve heard that language from one of your project managers before. Lastly, there’s another opinion that lies somewhere between the two spectrums – that the use of overtime is not sinful, but should not become a regular habit. Through my experience, if there’s a need for overtime, it’s because there are underlying problems that haven’t been addressed. This is an insight that 99% of businesses simply do not get. They don’t see overtime as a warning signal to an existing problem. It’s used to overcome issues with estimation, over commitment, technology, processes, etc. I understand that occasional use of overtime might be justified for events which are not predictable, such as national disasters. However, most uses of overtime are related to things which could have been predicted. Overtime does not fix the core issue which caused the team to get behind in the first place. It’s treating the symptom, not the problem. The biggest source of issues related to overtime is expectations. Simply put, the team is either over-committed or has impediments which are not properly accounted for. Schedules are defined based on everything working out perfectly. However, most projects have bumps along the way. If teams and ‘leadership’ communicate the situation to stakeholders, the difficulties can often be accounted for by either reducing scope or extend the expected delivery timeframe, etc. However, that rarely happens in most organizations. Why? Well, because most members of leadership are not truly leaders. It’s brutal, but it’s true. They are individuals focused on their career and their reputation. They don’t want to lose face and admit that their group is behind schedule. They think that it will tarnish their reputation among their peers. That’s the real truth. Most deadlines given to teams are artificial. A project manager somewhere looked at a calendar and picked a date for their release to be delivered. Stop and think about it. Will someone be physically harmed if the release is delivered on a Friday instead of a Monday? No! Will the company go bankrupt? No! Those PMs and other managers may treat the projects as life or death, but it’s not. They’re just dates! Let’s not make the dates more significant than they truly are. It is often the case that the subject of overtime comes up due to artificial dates that the team didn’t even influence. This environment often breeds routine overtime. So why is that so wrong? Well, first – regular overtime exhausts team members, leading to burnout. As a result, morale and ultimately, productivity drop dramati...
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All Things Agile - Episode 002 - Ideal Team Size
In this episode, I discuss the ideal size for an Agile/Scrum team. It is a frequent question when organizations first begin adopting Agile. I will provide my recommendation based on solid experience and explain the reasoning behind it. I have also added a transcript of the episode below for your convenience. If you have suggestions for future topics, please send an email to [email protected]. Also, please take a moment to subscribe to this podcast in iTunes using the podcast icon provided on the right.
All Things Agile - Episode 002 - Ideal Team Size
Transcript:
Welcome to the All Things Agile Podcast. Your destination for tips and interviews with the leaders in the world of Agile. Don’t forget to subscribe to this podcast in iTunes and please check out our sponsor: teamxcelerator.com. And now, here’s your host: Ronnie Andrews Jr. Hello everyone and welcome to the All Things Agile Podcast Episode 2 Remix. Today’s topic will be ‘Ideal Agile Team Sizes’. But before we begin, quick reminder that this podcast is for informational purposes only and accepts no legal liability. So let’s get started. For the context of this episode, I’ll focus on Scrum, since it’s a very popular form of Agile. We’ll cover other implementations, such as Kanban in separate episodes. That being said, Ideal Team Size is a popular subject and many newcomers ask about team sizes when they’re first learning Agile. Corporate leaders also struggle with the topic when they try to roll out Agile and form team in their organization. People are curious how big is too big? Or how small is too small? What are the implications? I’ve often been asked what team sizes do I personally recommend? For Scrum, the longstanding recommendation is 7 team members – plus or minus 2; so that’s 5-9 members. However, the product owner and Scrum Master boost the total count to 9-11. Now, some coaches may or may not include the product owner and Scrum Master when factoring in the team sizes. But I certainly do. So what specific size do I recommend? Well, based on a hands-on experience across numerous teams, I believe that 10 is a great number to be at. That is 8 team members, plus the Scrum Master and the product owner for a total team count of 10. That is a number that’s in-between the recommendation and one that I have found to be a sweet spot for Scrum teams at many different organizations. If your team, however is too small, it can certainly cause problems. The reason is that people are wearing too many hats. For example, I do not recommend that Scrum Masters and product owners double up on roles. So for example if you have a product owner or Scrum Master who’s also a critical path contributor on a story, it can be a disaster. So an example would be the Scrum Master working on a story and that story gets in deep trouble and they need to dig deep into it, and then what do they do? So an example would be the Scrum Master working on a story and that story gets in deep trouble and they need to dig deep into it, and then what do they do? Maybe let go of some of their other Scrum Master duties? And then the entire team suffers and other stories suffer. People need to be able to concentrate on their given role. It’s been my personal experience that if you allow the product owner and Scrum Master to focus on those roles which they should, they’ll be good at them and the entire team benefits because those roles act as multipliers. Now, I especially don’t recommend that the same person serve as both the Scrum master and the product owner. It’s a conflict of interest and I have rarely seen it work out well. Most of the time, it’s also a disaster. It is a constant temptation by business leaders, foolishly trying to cut corners by understaffing the teams. When the team is too small, people may not be able to focus on their core gifts. They also get burned out quickly. Please remember that one of the principles of Scrum is to build a sustainable, well-functioning team. If you undercut your team, don’t be surprised if you end up with attrition. And I can promise you this: the most talented people will be the first to go, because they have options and they will exercise them. Now, there’s also yet another great reason why you should not shortchange your team size and that’s risk. If you have a small team, it increases your risk profile. If a single team member departs, goes on vacation, has a flat tire, whatever – the team can be in deep trouble. There’s no margin for the team to absorb bumps in the road. If a team is too small, it’s also more likely to have ‘siloed’ knowledge which is an additional risk for the sa...
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All Things Agile - Episode 004 - A New Hope
Today's episode is centered around some exciting news. I am launching a new venture, Team Xcelerator Inc., which will focus on Agile team software. The AgileInstructor.com blog and the All Things Agile podcast will be moved under the Team Xcelerator umbrella. I am very excited about the possibilities. Please checkout the podcast and send me your thoughts and product feature input using [email protected]m. Also, don't forget to please post a kind review in iTunes. We really appreciate your time and support :)
All Things Agile - Episode 4 - A New Hope
Transcript:
Welcome to the All Things Agile Podcast. Your destination for tips and interviews with the leaders in the world of Agile. Don’t forget to subscribe to this podcast in iTunes and please check out our sponsor: TeamXcelerator.com. And now, here’s your host: Ronnie Andrews Jr. Hello everyone and welcome to the All Things Agile Podcast, Episode 4. Today’s title is ‘A New Hope’. This is paying homage to the classic Star Wars title, but before we begin, a quick reminder that this podcast is for informational purposes only and accepts no legal liability. So let’s get started. As an Agile coach, I’m frequently searching for tools to help myself and others utilize Agile methodology successfully. Candidly, I haven’t found many tools which truly reflect the needs that I have seen over the years. Rather than let this frustration remain, I decided to start a new company: Team Xcelerator Inc. to tackle common challenges for Agile teams. You have undoubtedly heard references to Team Xcelerator a few times already. I want to take a few moments to talk about it in more detail. Everything is still very early stages, but I’m hopeful that many Agile practitioners will come to love it. A goal of mine is to develop a product which reflects the global nature of today’s workforce. Almost all development teams are now spread across the world and this trend is only continuing to rise. The use of Agile itself is also on the rise. However, many organizations are still struggling with learning and how to adapt Agile, including the fact that teams or departments may implement Agile differently. Many of the products that I’ve seen on the market are really just project management tools. We still have a lot of work remaining, but it is a goal of mine to develop Team Xcelerator into a cloud-based web tool which will enable teams to specifically focus on Agile success. I also intend for Team Xcelerator to be affordable. I want to encourage teams to utilize the tool and achieve success. It will be targeting organizations of all different sizes, including young startups to industry veterans. I can’t release too many specifics at this time, but I did want to take a moment and let my audience have advance notice of this new platform. I’m also interested in your input to ensure that it better conforms to your needs. As the episode title alludes to, it is a new hope for me and for the world of Agile; an opportunity to create a platform for Agile professionals, by Agile professionals. And I hope that you’re excited about this recent product news as I am – and remember: you can check out my blog using the website agileinstructor.com and feel free to contact me using [email protected] and feel free to include product comments that you may have regarding Agile tools. I would love to be able to take in your input and ensure that we have product features that will truly meet the needs of our audience. Also, don’t forget to visit our previously discussed sponsor: TeamXcelerator.com which makes this podcast possible. And thank you once again for joining me for this quick podcast – join me for Episode 5, we’re having an exciting interview with Mary and Tom Poppendieck who are the innovators of Lean Software. You don’t want to miss it! Remember – it’s time to accelerate your team, today!
Thank you for listening to All Things Agile. We look forward to you subscribing to the podcast on iTunes and leaving a kind review. Thanks and God bless!
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