Agile&Me: A physical therapy leadership podcast series

In this podcast titled, “Management of Cancelations and No Shows” we speak to Ryan Martin. Ryan is the Group Director for Back In Motion Physical Therapy in Maine
Our discussion with Ryan focuses on:
How you define a cancelation
Factors that cause cancelations and no shows
Perceived value as a determinant of patient attendance
Setting expectations as a tactic for controlling cancelations and no shows.
When and how your team sets those expectations
Tactics clinicians use to mitigate cancelations and no shows
The role of the front office to assist with minimizing cancelations and no shows
Thoughts on charging a fee for a cancelation / no show

To learn more about us, visit our website at https://www.allianceptp.com/

Richard sits down with Steve DiPaola, the CEO of Empower Physical Therapy. Exploring challenges faced by the outpatient physical therapy sector in 2023 – from labor shortages to reimbursement issues and administrative burdens. Steve shares insights into how Empower PT has tackled these challenges, emphasizing agility and strategic approaches. As they reflect on the dynamic landscape of 2023, the conversation extends to predictions for 2024, foreseeing innovations and policy shifts.

To learn more about us, visit our website at https://www.allianceptp.com/

Welcome to another enlightening episode of the Alliance Leadership Podcast hosted by CEO Richard Leaver. In this engaging discussion, we dive deep into the attributes and traits that lead to leadership success with our special guest, Joseph Laporta, a renowned expert in the field of leadership development.

Joseph Laporta brings a wealth of work experience and insight into what it takes to become a successful leader. The book he is featured in, “Habits of Success – What Top Entrepreneurs Routinely Do in Business and Life,” outlines essential attributes and behaviors that contribute to success in leadership, entrepreneurship, and personal development.

In this episode, we explore:

• Joseph's Unique Leadership Journey: How his personal work experience and adversity shaped his leadership success.
• Attributes of Success: Unpacking the key factors, including hard work, focus, resilience, and continuous learning that drive achievement.
• The Importance of Quantity and Intensity: Why duration and focus are vital components of hard work, as outlined in the famous saying, "You only get out what you put in."
• The Role of Adversity: How challenges and setbacks can ultimately contribute to long-term growth and success.
• The Right Experience: Understanding what it means to gain the 'right experience' in leadership and why it matters.
• No Shortcuts to Success: A candid conversation about the relentless pursuit of clear vision, continuous learning, taking action, and authenticity.

Join us for this inspiring and educational conversation with Joseph Laporta, filled with practical insights and wisdom for aspiring leaders, physical therapists, and anyone looking to grow in their careers.

Listen now and subscribe to the Alliance Leadership Podcast for more expert insights into the world of physical therapy, leadership, and personal development.

To learn more about us, visit our website at https://www.allianceptp.com/

In this episode, we mix things up by letting Jillian Lam from our own Mergers and Acquisitions team take the lead in discussing the moving and shaking that is happening in the business side of the physical therapy world.

To learn more about us, visit our website at https://www.allianceptp.com/

Staying HIPAA compliant isn’t just about privacy anymore; it’s about keeping up with evolving technology and industry standards. On this episode of Agile and Me, Richard Leaver chats with Tiffany Warden, a certified healthcare compliance expert, to break down the complexities of HIPAA in today’s fast-changing healthcare landscape.

Packed with real-world examples and expert advice, this episode is essential for healthcare professionals navigating compliance. Get ready for the 2025 HIPAA amendments and learn how to turn compliance into a strength.

To learn more about us, visit our website at https://www.allianceptp.com/