Trusted Choice Advantage: New Option for Small Agencies: Broker Buddha

In this episode of Agency Nation Radio podcast, Brandon Okita, FIA Insurance Services and Big “I” Diversity Council chair sits down with Kelly McDonald to answer questions submitted by Big “I” members live and online. Kelly is one of the nation’s top experts in diversity and inclusion, leadership, marketing, customer experience, and consumer trends. Together they discuss how leaders can continue to advance diversity by creating an inclusive and respectful culture. They answer Big “I” member questions about diversity training, advertising, tattoos, and strategies for handling difficult conversations in the workplace. “All voices are welcome here, because we value all employees, and we value all perspectives—that’s what diversity brings to the table,” says Kelly. Kelly was named one of the “10 Most Booked Speakers in the U.S.” and ranked #1 on the list of “25 Hot Speakers” by Successful Meetings Magazine. She has been featured on CNBC, in Forbes, INC. Magazine, BusinessWeek, CEO World, Fast Company, and more. She is the author of four bestselling books. Her newest, “It’s Time to Talk about Race at Work: Every Leader’s Guide to Making Progress on Diversity, Equity & Inclusion” is one of the top Bestselling Business Books in the U.S. Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From main street USA to the pages of Independent Agent magazine—we’ve got the stories you want to hear. Catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts. Guests: Brandon Okita, FAI Insurance Services and Big “I” Diversity chair https://www.linkedin.com/in/brandon-okita-7b16497/ https://www.linkedin.com/company/fia-insurance-services/about/ Kelly McDonald, author, speaker DEI expert https://www.mcdonaldmarketing.com/aboutkelly