
James Felton Keith
11/19/21 • 34 min
Insurance Industry Can Lead on DEI Solutions
Do you recall the early days of the insurance industry’s response with EPLI, D&O, and other emerging risks and coverages? Well, we are witnessing a vast new risk area with diversity and inclusion insurance. The industry can play a huge role as both an employer and risk taker. Moreover, there is a new standard (ISO 30415) that offers a measured way to assess and reduce risk and price coverage. The angles are everywhere; cyber risk, for example, increases rapidly with unhappy workers.
Our guest James Felton Keith is at the very nexus of these developments, using his insurance expertise to make a difference. James joins Agency Nation radio with host Peter van Aartrijk to walk us through these developments and the strategic opportunity for agents, brokers and carriers in a new field, which goes well beyond the HR department!
Insurance Industry Can Lead on DEI Solutions
Do you recall the early days of the insurance industry’s response with EPLI, D&O, and other emerging risks and coverages? Well, we are witnessing a vast new risk area with diversity and inclusion insurance. The industry can play a huge role as both an employer and risk taker. Moreover, there is a new standard (ISO 30415) that offers a measured way to assess and reduce risk and price coverage. The angles are everywhere; cyber risk, for example, increases rapidly with unhappy workers.
Our guest James Felton Keith is at the very nexus of these developments, using his insurance expertise to make a difference. James joins Agency Nation radio with host Peter van Aartrijk to walk us through these developments and the strategic opportunity for agents, brokers and carriers in a new field, which goes well beyond the HR department!
Previous Episode

Advanced Data- with Ron Glozman of Chisel AI, Raghav Tannah of Tarmika, Ido Deutsch of Agentero and Ron Shroyer of Aureus Analytics with host Ray Roentz
The decision to invest in technology for your agency can be a difficult process if you don’t start with a goal in mind. What you can potentially do with the data generated from these technologies has endless possibilities. In this session we will discuss how having easier to work with technology partners and access to data can help you better understand your business, uncover clear new business and retention opportunities, maximize your carrier and client relationships by knowing what "good" business looks like and how agencies streamline the workflow of their staff to become more profitable than ever. We look forward to you joining us as we discuss these top of mind opportunities.
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Sarah Brown, Keller Insurance Services
Jim Schubert interviews Sarah Brown from Keller Brown Insurance Services in Shrewsberry, PA. Sarah discusses her journey of perpetuating her parent's insurance agency, and how the pandemic altered their timeline. She also explains how she helped transform their agency's marketing from traditional media to 21st century digital marketing. And you'll learn about Keller Brown's philosophy of educating customers so they are empowered to make good insurance decisions, instead of just selling them policies.
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