Overcoming the Fear of Using Your Knowledge

11/20/20 • 34 min

This week on the podcast, Chris Elmore (the host) and Chris Loudermilk (the assistant to the host) talk about the ways you can overcome your fear of implementing the techniques you learn for communicating with the customer. They discuss:

How to practice every day.
Establishing rituals to help you stay on track.
Holding yourself accountable to your results.

Fear of implementing is the number one thing holding back most technicians from hitting their personal and professional goals. Do these things to overcome that fear and gain confidence.

How to practice every day.
Establishing rituals to help you stay on track.
Holding yourself accountable to your results.

Fear of implementing is the number one thing holding back most technicians from hitting their personal and professional goals. Do these things to overcome that fear and gain confidence.

Previous Episode

Encore - Handling Objections

In this encore episode of the podcast, Chris Elmore and Chris Loudermilk continue their discussion on handling objections. Specifically, this week they discuss how to handle the “multiple bids” objection.

Next Episode

The Customer's Expectations

This week on the last podcast of the year, Chris Elmore and Chris Loudermilk talk about the customer’s expectations. Your customer has an expectation of how the call will go before you even get there. these expectations are informed by past experiences, word of mouth, online research, and other people’s opinions. No matter how your customer’s expectations are informed, you must reset those expectations in order to serve them the best. Chris and Chris talk about how you can reset your customer’s expectations and become the best company that's ever been to their home. They also share some exciting news about the future of the podcast. Happy Holidays to everyone!