
What To Do When Your Team Doesn't Deliver
05/21/20 • 39 min
#10 A big fear of any manager is what to do when a team member doesn't do what you needed. In a virtual environment this fear is magnified so intensely that many business owners don't even try to build a virtual team.
In this episode we talk about the keys that have enabled us to build a worldwide high-performance virtual team. Discover the leading indicators to watch out for so you can address a hot spot before it derails a project or account.
You'll also find out specific tactics and phrases we use with our team to smooth things out and increase performance.
Resources Mentioned In This Episode
The One Minute Manager by Ken Blanchard
#07 Seven Tips For Virtual Managers - Part 1
#08 Seven Tips For Virtual Managers - Part 2
#09 Six Tips To End Slack Overwhelm
1-Click Slack Status Update
You can set five "1-click" status updates in your Slack workspace. Here are the ones we setup in our workspace at Tier 11.
To change the choices, click "Edit suggestions..." at the bottom of the status menu.
Download our Slack Power User Guide
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Hiring Secrets: How to find the right people who will take your business to the next level.
I'm hosting a LIVE workshop and giving you my playbook for building world class teams.
Learn my Hiring Secrets here ($49)
#10 A big fear of any manager is what to do when a team member doesn't do what you needed. In a virtual environment this fear is magnified so intensely that many business owners don't even try to build a virtual team.
In this episode we talk about the keys that have enabled us to build a worldwide high-performance virtual team. Discover the leading indicators to watch out for so you can address a hot spot before it derails a project or account.
You'll also find out specific tactics and phrases we use with our team to smooth things out and increase performance.
Resources Mentioned In This Episode
The One Minute Manager by Ken Blanchard
#07 Seven Tips For Virtual Managers - Part 1
#08 Seven Tips For Virtual Managers - Part 2
#09 Six Tips To End Slack Overwhelm
1-Click Slack Status Update
You can set five "1-click" status updates in your Slack workspace. Here are the ones we setup in our workspace at Tier 11.
To change the choices, click "Edit suggestions..." at the bottom of the status menu.
Download our Slack Power User Guide
----------
Hiring Secrets: How to find the right people who will take your business to the next level.
I'm hosting a LIVE workshop and giving you my playbook for building world class teams.
Learn my Hiring Secrets here ($49)
Previous Episode

6 Quick Fixes To End Slack Overwhelm
#09 There’s a maxim I love about email that goes something like this...
Your email inbox is other peoples’ todo list for you.
If you’re not careful, Slack can turn into that on steroids! With a growing team of 40 across 5 continents, it can be a challenge to keep things under control in our business’s Slack workspace. We like to say, “The sun never sets on Tier 11,” because there’s always someone working somewhere. Which means Slack is always buzzing.
So how do you strike a balance between maintaining great communication with your team and never getting anything done?
In this episode, I share six tips you can implement in 15 minutes or less to end Slack overwhelm!
Become a Virtual Business INSIDER & get access to all our guides and behind the scenes tips.
Download our Slack Power User Guide
----------
Hiring Secrets: How to find the right people who will take your business to the next level.
I'm hosting a LIVE workshop and giving you my playbook for building world class teams.
Learn my Hiring Secrets here ($49)
Next Episode

How We Created & Launched A New Product In Just Five Weeks
#11 Creating a new product is a hard job. Creating it with a 100% virtual team is even harder.
This week we take you behind the scenes of a new product we created and launched in just five weeks with a team of 13 people across four continents.
We get really practical and share soup to nuts how we organized things, how we communicated, and some of the key actions along the way that aided our success and efficiency.
Resources Mentioned In This Episode
Loom to make all kinds of videos on the fly
Asana to manage the projects (what we use internally for everything)
- Sections to organize tasks into logical groups
- Milestones to track the big... milestones 😎
- Timeline to see how it all fits together
- Custom Fields to track the status of a task
- Rules to automatically move things along to the next phase
INTRODUCING: How To Scale Your Agency To $100K per Month (& Beyond)
We're hosting a webinar to show off the product we discuss in this episode. If you're an agency or freelancer who helps people with Facebook ads, then you're invited to this live training where we'll show you how we built & scaled Tier 11!
----------
Hiring Secrets: How to find the right people who will take your business to the next level.
I'm hosting a LIVE workshop and giving you my playbook for building world class teams.
Learn my Hiring Secrets here ($49)
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