16: Using AI for Process Automation Solutions with Ed Axe
Explicit content warning
04/15/24 • 59 min
Chris Daigle interviews Ed Axe, the founder of Axe Automation (🔗 https://www.axeautomation.co/), an AI automation agency that helps businesses streamline their processes and become more efficient. Ed shares his expertise in leveraging AI and automation to automate repetitive tasks and workflows, allowing companies to focus on more strategic and high-value activities. The discussion covers the typical challenges businesses face when getting started with automation, the importance of documenting processes, and the tangible results clients can expect to see. Ed also explains how AI-powered assistants can be integrated into customer service and other business operations, and provides actionable advice for listeners to take the first steps in exploring automation for their own companies.
Key Takeaways:
✅ The biggest challenge in automating processes is often the lack of well-documented standard operating procedures (SOPs). Ed recommends starting by mapping out and documenting every step of a process before attempting to automate it.
✅ Automating repetitive, time-consuming tasks can lead to significant time and cost savings, allowing companies to focus on more strategic priorities and reduce the need to hire additional staff.
✅ Integrating AI-powered assistants into customer service and other business functions can dramatically improve efficiency and responsiveness, often eliminating the need for human staffing in those areas.
✅ Getting started with automation doesn't have to be daunting. Ed suggests focusing on simple, quick wins first to build momentum and excitement within the organization before tackling more complex automations.
✅ Establishing clear baselines and measuring the ROI of automation efforts is crucial to demonstrate the value to company leadership and secure buy-in for further automation initiatives.
Chapters:
00:00 Introduction
01:29 What is Axe Automation?
03:50 The Importance of Documenting Processes
07:45 Clients Coming to the Table with Processes vs. Starting from Scratch
13:15 Determining Where to Start with Automation
19:41 Employee Reactions to Automation
24:13 Levels of Automation Complexity
33:34 Benchmarking and Measuring ROI
40:03 The Ease of Building AI Products Today
47:31 Agency Services vs. Educational Content
52:17 Automating Inbound Calls with Voice AI
57:11 Closing
Be sure to download this week's Smartcut/s:
🔸 Document Management with DocuSign — https://smartcuts.io/16
And check out the related prompts at: https://PromptVault.studio
#ai #aiautomation
Starting a business by offering a service to your local community is one of the...
Listen on: Apple Podcasts Spotify
Sponsored by Chief AI Officer. Empowering businesses with AI education and training. Visit chiefaiofficer.com for a free AI readiness assessment & AI strategy guide to help you get started using AI at work.
Please Like & Subscribe!
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Chris Daigle interviews Ed Axe, the founder of Axe Automation (🔗 https://www.axeautomation.co/), an AI automation agency that helps businesses streamline their processes and become more efficient. Ed shares his expertise in leveraging AI and automation to automate repetitive tasks and workflows, allowing companies to focus on more strategic and high-value activities. The discussion covers the typical challenges businesses face when getting started with automation, the importance of documenting processes, and the tangible results clients can expect to see. Ed also explains how AI-powered assistants can be integrated into customer service and other business operations, and provides actionable advice for listeners to take the first steps in exploring automation for their own companies.
Key Takeaways:
✅ The biggest challenge in automating processes is often the lack of well-documented standard operating procedures (SOPs). Ed recommends starting by mapping out and documenting every step of a process before attempting to automate it.
✅ Automating repetitive, time-consuming tasks can lead to significant time and cost savings, allowing companies to focus on more strategic priorities and reduce the need to hire additional staff.
✅ Integrating AI-powered assistants into customer service and other business functions can dramatically improve efficiency and responsiveness, often eliminating the need for human staffing in those areas.
✅ Getting started with automation doesn't have to be daunting. Ed suggests focusing on simple, quick wins first to build momentum and excitement within the organization before tackling more complex automations.
✅ Establishing clear baselines and measuring the ROI of automation efforts is crucial to demonstrate the value to company leadership and secure buy-in for further automation initiatives.
Chapters:
00:00 Introduction
01:29 What is Axe Automation?
03:50 The Importance of Documenting Processes
07:45 Clients Coming to the Table with Processes vs. Starting from Scratch
13:15 Determining Where to Start with Automation
19:41 Employee Reactions to Automation
24:13 Levels of Automation Complexity
33:34 Benchmarking and Measuring ROI
40:03 The Ease of Building AI Products Today
47:31 Agency Services vs. Educational Content
52:17 Automating Inbound Calls with Voice AI
57:11 Closing
Be sure to download this week's Smartcut/s:
🔸 Document Management with DocuSign — https://smartcuts.io/16
And check out the related prompts at: https://PromptVault.studio
#ai #aiautomation
Starting a business by offering a service to your local community is one of the...
Listen on: Apple Podcasts Spotify
Sponsored by Chief AI Officer. Empowering businesses with AI education and training. Visit chiefaiofficer.com for a free AI readiness assessment & AI strategy guide to help you get started using AI at work.
Please Like & Subscribe!
https://twitter.com/usingaiatwork
https://www.linkedin.com/company/chiefaiofficer/
🌐 https://usingaiatwork.com
Previous Episode
15: Using AI for Small Business Growth with Ashley Gross
In this episode, Chris Daigle interviews Ashley Gross, an early adopter of generative AI in marketing. Ashley shares her journey of discovering and leveraging generative AI tools in her personal and professional life, and how she is now launching her own AI training community "The Prompt" to make these powerful tools accessible to entrepreneurs and small business owners. Ashley discusses the importance of being mindful of bias and representation in AI, and provides practical tips on how to effectively and ethically incorporate generative AI into your work.
Key Insights from this Episode:
✅ Start using generative AI tools to solve personal problems and pain points, then explore how they can be applied to your business.
✅ Understand the "why" behind the AI-generated output, not just the "what" - this will help you better leverage the technology.
✅ Focus on using AI to enhance your content and workflow, not replace your authentic voice and brand.
✅ Prioritize inclusivity and accessibility when exploring AI tools and solutions for your business.
✅ Build a community of support and shared learning around AI implementation, rather than trying to master it alone.
Chapters:
00:00 Introduction to Ashley Gross
02:33 Ashley's Early Adoption of Generative AI
06:47 Recognizing the Need for Generative AI Education
11:16 Launching the Prompt Community
14:25 Prioritizing Inclusivity and Accessibility
16:15 Building Relationships and Community Engagement
31:15 Leveraging Generative AI for Content Creation
36:13 Ashley's AI Tool Stack
59:14 Closing Thoughts and Advice
Here are the AI tools/services that Ashley Gross recommends throughout this episode:
Jasper ➡ https://www.jasper.ai/
Gemini ➡ https://www.google.com/about/products/gemini/
Claude ➡ https://www.anthropic.com/claude
Clarity ➡ https://www.clarity.ai/
Pi AI ➡ https://www.pi.ai/
Read.ai ➡ https://www.read.ai/
Be sure to download this week's Smartcut/s:
🔸 Unlocking Business Insights with Tableau — https://smartcuts.io/15
And check out the related prompts at: https://PromptVault.studio
Starting a business by offering a service to your local community is one of the...
Listen on: Apple Podcasts Spotify
Sponsored by Chief AI Officer. Empowering businesses with AI education and training. Visit chiefaiofficer.com for a free AI readiness assessment & AI strategy guide to help you get started using AI at work.
Please Like & Subscribe!
https://twitter.com/usingaiatwork
https://www.linkedin.com/company/chiefaiofficer/
🌐 https://usingaiatwork.com
Next Episode
17: Using AI for Creating Your Own Podcast with Jonathan Green
In this insightful episode, Chris Daigle sits down with Jonathan Green, a bestselling author, AI expert, and full-time entrepreneur, to discuss Jonathan's AI-powered workflow for producing his top-rated Artificial Intelligence podcast. Jonathan shares his entire process, from automating guest outreach to creating social clips with a single click, revealing the tools and use cases that save him hours every week. Whether you're considering starting your own podcast, launching a YouTube channel, or simply want to streamline your content creation process, this episode is a must-listen.
Key Takeaways:
✅ With the right approach and by treating people as individuals, you can often secure interviews with high-profile guests who might otherwise be difficult to access.
✅ Platforms like LinkedIn can be powerful for building your personal brand and connecting with potential guests or collaborators.
✅ Developing a streamlined, AI-powered workflow can significantly reduce the time and effort required for tasks like guest outreach, clip creation, and social media promotion.
✅ Tools like ChatGPT and Descript offer a relatively short learning curve and can be leveraged for a wide range of content creation tasks, making them invaluable for entrepreneurs and creators.
✅ When starting a podcast or content creation endeavor, it's crucial to have a clear purpose, passion, and strategy for monetization or achieving your desired outcomes.
Chapters:
00:00:00 Introduction
00:01:00 Jonathan Green's Entrepreneurial Journey
00:03:11 AI vs. Entrepreneurship: The Easier Learning Curve
00:05:00 Advice for Budding AI Entrepreneurs
00:10:13 The Secret to Mastering ChatGPT Quickly
00:14:08 Jonathan's Podcasting Journey
00:18:33 Treating Guests as Individuals to Secure Interviews
00:27:12 Jonathan's AI-Powered Podcasting Workflow
00:35:09 Automating Guest Notifications
00:37:46 Creating Social Media Clips with AI
00:44:23 The Full Podcast Production Process
00:49:28 Advice for Starting a Podcast
Here are the AI tools mentioned in this episode, along with their URLs:
ChatGPT ➡ https://chat.openai.com/
Claude (Anthropic AI) ➡ https://www.anthropic.com/
Descript ➡ https://www.descript.com/
Riverside ➡ https://riverside.fm/
Squadcast ➡ https://squadcast.fm/
Vidyo (for social media clip creation) ➡ https://vidyo.ai/
Midjourney (for generating images) ➡ https://www.midjourney.com/
Starting a business by offering a service to your local community is one of the...
Listen on: Apple Podcasts Spotify
Sponsored by Chief AI Officer. Empowering businesses with AI education and training. Visit chiefaiofficer.com for a free AI readiness assessment & AI strategy guide to help you get started using AI at work.
Please Like & Subscribe!
https://twitter.com/usingaiatwork
https://www.linkedin.com/company/chiefaiofficer/
🌐 https://usingaiatwork.com
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