Episode 248: Mapping Conversations with Rebecca Evanhoe

09/23/22 • 41 min

1 Listener

UI Breakfast: UI/UX Design and Product Strategy

These days, you can talk with the digital things around you, like voice assistants and chatbots. How are these experiences designed? Our guest today is Rebecca Evanhoe, co-author of Conversations with Things. You’ll learn about the four pillars of conversational design, what prototyping looks like for this field, how to develop a personality for your voice application, and more.

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Show Notes

Conversations with Things – Rebecca’s book with Diana Deibel
Episode 68: Conversational UX with Jonathan Stark
Episode 173: Voice UX with Sina Kahen
Siri, Alexa – some of the first voice assistants
Wizard of Oz testing
Roo – Planned Parenthood’s chat bot
Voiceflow, Botmock, Botsociety – popular mapping tools
Follow Women in Voice on Twitter and LinkedIn
Lisa Falkson, Cathy Pearl – conversational designers
Follow Rebecca on Twitter

This episode is brought to you by Zeplin. Publish finalized designs with one click, provide developers the specs they really need, and share your design system all in an organized workspace that's easy for the entire team to use. From PMs, QA engineers, to executives, Zeplin gives you a place where everyone can collaborate to ship beautiful products together. Get started for free at zeplin.io

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Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Podcasts.

Show Notes

Conversations with Things – Rebecca’s book with Diana Deibel
Episode 68: Conversational UX with Jonathan Stark
Episode 173: Voice UX with Sina Kahen
Siri, Alexa – some of the first voice assistants
Wizard of Oz testing
Roo – Planned Parenthood’s chat bot
Voiceflow, Botmock, Botsociety – popular mapping tools
Follow Women in Voice on Twitter and LinkedIn
Lisa Falkson, Cathy Pearl – conversational designers
Follow Rebecca on Twitter

Interested in sponsoring an episode? Learn more here.

Leave a Review

Reviews are hugely important because they help new people discover this podcast. If you enjoyed listening to this episode, please leave a review on iTunes. Here’s how.

Previous Episode

BDTP. Founder-led Sales with Josh Ho

Today we have another episode of Better Done Than Perfect. Listen in as we talk to Josh Ho, founder and CEO of Referral Rock. You'll learn why you should lean into your founder superpowers, how to choose the right CRM, what to ask during a discovery call, and more.

Please head over to the episode page for the detailed recap and key takeaways.

Show notes

Referral Rock – Josh’s product
Streak – a simple CRM tool
HubSpot – a popular CRM tool
Steli Efti – a thought leader in sales, CEO of Close
The Sales Acceleration Formula – a book by Mark Roberge
Searching for SaaS Podcast
Marketing Retro Podcast
Follow Josh on Twitter

Thanks for listening! If you found the episode useful, please spread the word about this new show on Twitter mentioning @userlist, or leave us a review on iTunes.

Sponsor

This show is brought to you by Userlist — an email automation platform for SaaS companies. Onboard, engage, and nurture your customers, as well as marketing leads. To follow the best practices, download our free printable email planning worksheets at userlist.com/worksheets.

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Next Episode

BDTP. Product-led Growth with Todd Olson

Today we have another episode of Better Done Than Perfect. Listen in as we talk to Todd Olson, co-founder and CEO of Pendo. You'll learn about the three pillars of product-led growth, the sales process for a highly technical product, the benefits of having a free plan, and more.

Please head over to the episode page for the detailed recap and key takeaways.

Show notes

Pendo – Todd’s SaaS
Measuring and Managing Performance in Organizations – a book by Robert Austin
Mailchimp, Datadog – SaaS companies with freemium plans
Follow Pendo on Twitter and LinkedIn
Follow Todd on Twitter

Thanks for listening! If you found the episode useful, please spread the word about this new show on Twitter mentioning @userlist, or leave us a review on iTunes.

Sponsor

This show is brought to you by Userlist — an email automation platform for SaaS companies. It matches the complexity of your customer data, including many-to-many relationships between users and companies. Book your demo call today at userlist.com.

Interested in sponsoring an episode? Learn more here.

Leave a Review

Reviews are hugely important because they help new people discover this podcast. If you enjoyed listening to this episode, please leave a review on iTunes. Here’s how.