Episode 204: Cross-Device Experiences with Cheryl Platz

As designers, we’re often used to one device format, and that may lead to mistakes. What about accessibility? How can we design seamless experiences for multiple devices? Our guest today is Cheryl Platz, author of Design Beyond Devices. You’ll hear about multimodal design, UX frameworks, system behavior models, accessibility, nudges vs notifications, brainstorming, and more.

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Show Notes

• Design Beyond Devices — Cheryl’s book
• Ideaplatz — Cheryl’s consultancy
• Amazon Alexa — the product Cheryl worked on, along with the Echo device
• Bill & Melinda Gates Foundation — Cheryl’s current consulting project
• Episode 202: Designing for Accessibility with Cat Noone
• CROW worksheets — a free download based on a framework for capturing customer context
• Capturing Customer Context — an upcoming workshop by Cheryl
• Swimlane diagram — a flowchart that visually represents job-sharing and responsibilities for sub-processes of a business process (Wikipedia article)
• Atomic Design — a book by Brad Frost
• Alexa notifications platform
• Userlist — Jane’s product
• Anna Abovyan — an interview of this multimodal designer is featured in Cheryl’s book
• Journey Mapping 101 — an introductory Nielsen Norman Group article
• ideaplatz.com — Cheryl’s design-focused website
• cherylplatz.com — Cheryl’s broader, professional website
• Use promocode UIBREAKFASTDBD0121 to get 20% off Cheryl’s book on Rosenfeld Media’s website until February 28, 2021
• Follow Cheryl on Twitter, LinkedIn, and Medium

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