#16 - Why ‘Freebies’ Are A Bad Idea
05/01/22 • 24 min
David discusses his thoughts on tradespeople offering work for free, and why he thinks it’s a slippery slope...
David discusses his thoughts on tradespeople offering work for free, and why he thinks it’s a slippery slope...
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#15 - Selling A Heritage Service - Lime Mortar Restorations
How do you sell a service which most customers don’t realise they may desperately need? In this episode, David speaks to Steve Murray, of Lime Mortar Restorations, about his mission to educate customers on the need for sympathetic building materials in period properties.
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#17 - Why Nobody Cares About Your Problems
David reveals his number 1 customer service 'pet hate', and how you can stop yourself from falling into that trap...
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