Ep020 05-2023 Maggie Kettler

05/12/23 • 23 min

Maggie Kettler is a Sr. Clinical Director in our Audiology department. She talks with Deb Lambert, who is part of our Organization Development team, about appreciating and communicating with her team. Hint: it goes both ways and chocolate makes an appearance.

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Ep019-Going to the Gemba

Going to the Gemba is part of Leader Standard Work. Leaders at CCHMC can and should go to where their teams are working, to see the work, understand the work, ask questions about the work, and learn from those who do the work.

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Ep021-Our Journey into Action, DaVona Chapman

Maliaka English is talking with people about Cincinnati Children’s DEI topics. These conversations are intended to be action steps for your DEI journey. She’s talking with DaVona Chapman about what can we do to eliminate racism and discrimination in healthcare.