#400: Resolving Conflict in Healthcare to be a Greater Mediator with Martin Stillman MD, JD
10/08/24 • 28 min
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Freed.AI is here to free you from medical documentation. Join the movement to eliminate clinician burnout. Visit Freed.AI and improve your lifestyle. Coupon Code for $50 off your first paid month: PGD
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Dr. Martin Stillman, a mediator with diverse expertise in medicine and law, explores the nuances of resolving professional conflicts, particularly in healthcare. Dr. Block and Dr. Stillman discuss specific conflict scenarios like departmental disagreements and resource allocations.
Dr. Stillman underscores the necessity of guiding principles over rigid processes and explores techniques like transparency and mirroring to promote effective communication.
They also touch on how resistance to change and power dynamics complicate conflict resolution, and Dr. Stillman shares lessons learned from his "CRAFT" training program, which aims to empower healthcare leaders to resolve conflicts independently. BIO
Dr. Martin Stillman, MD, JD is a practicing internist, mediator, and conflict resolution expert at Hennepin County Medical Center in Minneapolis, where he serves as the Mediation and Conflict Resolution Officer. With a dual background in medicine and law, Dr. Stillman assists healthcare organizations in navigating complex interpersonal conflicts and promoting physician wellness. He also holds leadership roles within the Institute of Professional Work Life and the Department of Medicine. An associate professor at the University of Minnesota Medical School, he teaches medical professionals about malpractice, patient communication, and risk management. Dr. Stillman is also the creator of the "CRAFT" program, training healthcare leaders in conflict resolution techniques.
Did ya know...You can also be a guest on our show? Please email me at [email protected] to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!
Socials:
@physiciansguidetodoctoring on FB
@physicianguidetodoctoring on YouTube
@physiciansguide on Instagram and Twitter
—- 👋
Freed.AI is here to free you from medical documentation. Join the movement to eliminate clinician burnout. Visit Freed.AI and improve your lifestyle. Coupon Code for $50 off your first paid month: PGD
—- 👋
Dr. Martin Stillman, a mediator with diverse expertise in medicine and law, explores the nuances of resolving professional conflicts, particularly in healthcare. Dr. Block and Dr. Stillman discuss specific conflict scenarios like departmental disagreements and resource allocations.
Dr. Stillman underscores the necessity of guiding principles over rigid processes and explores techniques like transparency and mirroring to promote effective communication.
They also touch on how resistance to change and power dynamics complicate conflict resolution, and Dr. Stillman shares lessons learned from his "CRAFT" training program, which aims to empower healthcare leaders to resolve conflicts independently. BIO
Dr. Martin Stillman, MD, JD is a practicing internist, mediator, and conflict resolution expert at Hennepin County Medical Center in Minneapolis, where he serves as the Mediation and Conflict Resolution Officer. With a dual background in medicine and law, Dr. Stillman assists healthcare organizations in navigating complex interpersonal conflicts and promoting physician wellness. He also holds leadership roles within the Institute of Professional Work Life and the Department of Medicine. An associate professor at the University of Minnesota Medical School, he teaches medical professionals about malpractice, patient communication, and risk management. Dr. Stillman is also the creator of the "CRAFT" program, training healthcare leaders in conflict resolution techniques.
Did ya know...You can also be a guest on our show? Please email me at [email protected] to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!
Socials:
@physiciansguidetodoctoring on FB
@physicianguidetodoctoring on YouTube
@physiciansguide on Instagram and Twitter
Previous Episode
#399: Stop the Spread of Misinformation with Matthew Facianni, PhD
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Freed.AI is here to free you from medical documentation. Join the movement to eliminate clinician burnout. Visit Freed.AI and improve your lifestyle. Coupon Code for $50 off your first paid month: PGD
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This episode tackles misinformation in healthcare with Dr. Matthew Facciani exploring the psychological and social factors behind susceptibility to misinformation.
He explains that strong identity adherence can lead to biased information processing, making it essential to maintain diverse identities to approach information objectively. They discuss the challenges of engaging patients and peers who may believe misinformation and outline strategies such as building trust, using shared identities, and adopting a pre-bunking approach.
Additionally, Dr. Facciani emphasizes the importance of proactive science communication and engaging local communities to build trust before the next health crisis emerges.
BioDr. Matthew Facciani is a postdoctoral researcher at the University of Notre Dame, working in the computer science and engineering department. He holds a PhD in sociology from the University of South Carolina and has held previous positions as a lecturer at Vanderbilt University. His research focuses on media literacy, political polarization, misinformation, and social networks. Dr. Facciani's forthcoming book, Misguided: Where Misinformation Starts, How It Spreads, and What to Do About It, will be published by Columbia University Press. He actively shares his work on social media, including Threads, LinkedIn, and his personal website, matthewfacciani.com.
Did ya know...You can also be a guest on our show? Please email me at [email protected] to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!
Socials:
@physiciansguidetodoctoring on FB
@physicianguidetodoctoring on YouTube
@physiciansguide on Instagram and Twitter
Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow!
Disclaimer:
This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.
Next Episode
#400—Resolving Conflict in Healthcare to be a Greater Mediator with Martin Stillman MD, JD
—- 👋
Freed.AI is here to free you from medical documentation. Join the movement to eliminate clinician burnout. Visit Freed.AI and improve your lifestyle. Coupon Code for $50 off your first paid month: PGD
—- 👋
Dr. Martin Stillman, a mediator with diverse expertise in medicine and law, explores the nuances of resolving professional conflicts, particularly in healthcare. Dr. Block and Dr. Stillman discuss specific conflict scenarios like departmental disagreements and resource allocations.
Dr. Stillman underscores the necessity of guiding principles over rigid processes and explores techniques like transparency and mirroring to promote effective communication.
They also touch on how resistance to change and power dynamics complicate conflict resolution, and Dr. Stillman shares lessons learned from his "CRAFT" training program, which aims to empower healthcare leaders to resolve conflicts independently.
BIODr. Martin Stillman, MD, JD is a practicing internist, mediator, and conflict resolution expert at Hennepin County Medical Center in Minneapolis, where he serves as the Mediation and Conflict Resolution Officer. With a dual background in medicine and law, Dr. Stillman assists healthcare organizations in navigating complex interpersonal conflicts and promoting physician wellness. He also holds leadership roles within the Institute of Professional Work Life and the Department of Medicine. An associate professor at the University of Minnesota Medical School, he teaches medical professionals about malpractice, patient communication, and risk management. Dr. Stillman is also the creator of the "CRAFT" program, training healthcare leaders in conflict resolution techniques.
Did ya know...You can also be a guest on our show? Please email me at [email protected] to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!
Socials:
@physiciansguidetodoctoring on FB
@physicianguidetodoctoring on YouTube
@physiciansguide on Instagram and Twitter
Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow!
Disclaimer:
This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.
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