032 - Maggie Bergeron - Telehealth, Embodia, And Their Amazing Offering!

03/24/20 • 21 min

In this episode, Antony talks with Maggie Bergeron, the co-founder of Embodia.

Antony and Maggie were messaging after having done the #PTTogether Episode 2 webinar earlier (available free on Embodia!). Anyway, Maggie mentioned she was up late because she had been busy doing support during this busy time with all the changes with COVID-19 and there had been some technical hiccups with their transition from Zoom for Business to Zoom for Healthcare...

...and so Antony, ever the questioner, had to ask why they were moving to Zoom for Healthcare since they are an education company!

Listen to the episode for the details but the bottom line is that subscription members of Embodia have access to unlimited free 40mins Zoom for Healthcare consults including bookings and sending home exercise program videos! And they are simply passing on the cost if you want longer than 40mins!

That's unbelievably good value considering Zoom for healthcare for one person would cost at least 10 times that amount of money!

So please take advantage of the fact that you can contact Maggie and ask any questions you need to.

Please note that NO COMMISSIONS OR PAYMENT was received for this podcast. Antony thought it was a great initiative and wanted to share this with you all.

Maggie Bergeron is a registered physiotherapist who received her Master of Science in Physical Therapy from McMaster University in 2009 after completing her undergraduate studies at the University of Ottawa.

Maggie co-founded Embodia in 2014 to modernize the patient experience and to provide a simple, easy way to take continuing education courses to all physiotherapists and rehabilitation practitioners, regardless of their location, budget or area of practice.

Maggie is also the host of HealthTO - a health technology event that brings together 200 health tech enthusiasts bi-monthly to network, learn, and collaborate. She has been an invited speaker at Universities, technology symposiums and healthcare conferences across Canada. Maggie currently serves as a mentor, placement host and holds a Status-Only Appointment (lecturer ranking) with the Department of Physical Therapy at the University of Toronto.

Outside of work, Maggie enjoys travelling, rock climbing and attempting to play ultimate frisbee.

You can contact Maggie at Embodia via the links below:

www.embodiaapp.com
www.instagram.com/embodia
www.facebook.com/embodia

In this episode, Antony talks with Maggie Bergeron, the co-founder of Embodia.

...and so Antony, ever the questioner, had to ask why they were moving to Zoom for Healthcare since they are an education company!

That's unbelievably good value considering Zoom for healthcare for one person would cost at least 10 times that amount of money!

So please take advantage of the fact that you can contact Maggie and ask any questions you need to.

Please note that NO COMMISSIONS OR PAYMENT was received for this podcast. Antony thought it was a great initiative and wanted to share this with you all.

Outside of work, Maggie enjoys travelling, rock climbing and attempting to play ultimate frisbee.

You can contact Maggie at Embodia via the links below:

www.embodiaapp.com
www.instagram.com/embodia
www.facebook.com/embodia

Previous Episode

031 - Susan Clinton - Relax, Rest, And Digest! A Special COVID-19 Episode

In this special episode, we speak to Dr Susan Clinton, physical therapist/physiotherapist extraordinaire, about how long periods of stress can affect our health and well being... and what we can do to try to combat this.

Around the globe, huge changes have been taking place since the arrival of COVID-19. Our daily routines and the simplicity of things like going to the gym or having a coffee with friends have been completely upended. We are all feeling some degree of anxiety, wondering "when will this end? How bad is it going to get?"

So we asked Susan, who has a love for the parasympathetic nervous system to come and give us some tips on how we can take care of ourselves during these difficult times.

Here are some of her thoughts in point form (we recommend listening to the whole thing though, so you can hear Susan expand on them):

1. Create a schedule
2. Break bread with friends and family eg over facetime
3. Habit stack
4. Practice self compassion (https://self-compassion.org/wp-content/uploads/2015/12/self-compassion.break_.mp3)
5. Find movement/exercise daily. Try and get a combination including slower forms such as tai chi or yoga.
6. Put the phone away
7. Consume alcohol on occasion only (eg for celebration, not regularly to relax or self soothe!)
8. Work on sleep hygiene. Get rid of those screens! Consider how you feel when you wake up in the morning.

We also had a great chat about children and how we can model some of those behaviours for our own kids during this period of homeschooling.

This was a wonderful chat and we are grateful for Susan sharing her time and compassion during this time.

You can find Susan at:
https://embody-pt.com/
https://www.thegeniusptproject.com/
https://toughtotreat.com/

Next Episode

033 - Julie Granger - Telesanity! How To Find Joy and Fun In Telehealth!

In this podcast we talk to Julie Granger, a physiotherapist who you may remember from episode 20 when we talked about working with teenagers.

In this episode we talk about transitioning to Telehealth and how you can maintain your Telesanity!

There are a LOT of gems in this episode, including
- how to help patients calm down, by encouraging them to feel the emotions and sit in them for 2mins
- how to assess and provide treatment via telehealth. She encourages you to brainstorm a previous client that you couldn’t do manual therapy with and think about how that would work in an online situation.
- Consider that 70% of the clients outcome is from lifestyle, 20% genetics and 10% what we do
- Her favourite author David Hawkins (esp the book “Letting Go")
- Think about who YOU are. Don’t put your identity in your profession. Eg I am me. I practise physical therapy. I choose to have these things.
- Do as much as possible and as little as necessary
- In regards to technology, if you have a system in place and it is compliant, stick with what you know. If it can be integrated, go with it. Make sure it is sorted in terms of legal and compliance.. then just get on and treat patients...
- How to help those clients who want/ expect manual therapy from their physical therapist. Break patients into groups- those that will follow you regardless should be booked straight away. Those who are "manual therapy or die" – like trying to turn the Titanic. Start planting seeds now. Consider a complimentary 15 min chat or every few weeks touch base and share stories of how you’ve helped others through telehealth
- Establish a human connection. “How are you?” Acknowledge their goals. Consider the what and how – and ask the client where they would like to start. Julie uses progress forms for each session.
- Each new session ask: “What 3 things went well since last session?” “What are the top three hiccups to success?” and “What are the three things you want to focus on?”
- Use reflective listening. Repeat their statements with no tone. Patient will hear it and verify the truth of it. Ask what and how questions such as : what if it did get better? What would you do with your time?
- Give the client options for management and ask which one they would like to choose.
- Wrap up with reassessment, measure change/ outcomes. Ask: how do you feel?
- Create business hours for yourself: don’t offer client bookings outside of that. Do admin time if you don’t have clients, not at night. Set boundaries
- Choose an electronic scheduler that is HIPAA compliant. Calendly Acuity
- Re: billing. Be very specific when you ask insurance companies about telehealth rebate and get it in writing

To find and follow Julie, here are her socials:
www.drjuliegranger.com/energizeyourhealth
www.drjuliegranger.com
www.instagram.com/drjuliegranger
www.facebook.com/drjuliegranger
www.twitter.com/drjuliegranger

And here is an ebook book written by Julie specifically for young female athletes:
https://buildstrongirls.com/.../the-young-female-athletes-pl.../

And for those that don't know Julie, here is her bio:

Dr. Julie Granger, PT, DPT, SCS, WHC is a teen & women’s health and life coach, sports physical therapist, and career and business coach to physios and health professionals. She specializes in holistic treatment and coaching of active, busy women, teens and professionals.

Julie is fluent in “speaking teenager” and has a passion for helping girls and women find simple ways to fix or prevent health problems without sacrificing their whole lives to do it. She also loves helping health pros do more with less in their businesses or careers so they can spend more time living and less time working.

Dr. Granger loves sharing her passion & knowledge with others as an accomplished speaker. She is an adjunct clinical professor in the Emory University Doctor of Physical Therapy program, from where she also received her DPT degree & performed research on the holistic sports health of girl and teen athletes. She has lectured both nationally and internationally & is faculty member for the Integrative Women’s Health Institute (IWHI).

In early 2017 Julie published her first book, The Young Female Athlete’s Playbook.

As a lifelong elite swimmer & cancer survivor, Dr. Granger knows firsthand what her clients are stacked up against.

Now in an international coaching practice, she helps show women and teens that health is more than a never e...