I hear problems like this all the time...
“The client hasn’t done what they promised!”
“The client has asked for me to do more work that I didn’t price for.”
“It’s taken me longer to do the work than I initially thought.”
“The client’s business has grown and there is more work now.”
These are all examples of scope creep.
Scope creep is a huge problem for a lot of accountants and bookkeepers – so many are losing money because they don’t know how to price for these scenarios and end up just taking a hit rather than asking the client to pay up.
The main reason these problems arise is because there was not enough clarity in the original agreement.
When you sign up a new client for one of your services, you need to manage their expectations.
If the client understands exactly what they get with your service (and what they don’t get), what’s expected of them, and how the price might be altered if their circumstances change, it will prevent any fee disputes and stop you from losing out due to scope creep.
You can manage your client’s expectations through a Fixed Price Agreement.
This is a document that lays out the details of your service and how the fixed price is determined.
Should the client’s circumstances change, they request some additional work, or they fail to deliver on a promise, you can simply refer them back to the Fixed Price Agreement to explain the resulting adjustment in price.
The client has total clarity – and you will never make a loss from scope creep again.
The latest episode of the Value Pricing Podcast is now available: How to Set Out Your Fixed Price Agreement
In today’s episode you will learn:
✅ How scope creep can be the biggest financial drain on your business
✅ How to manage your clients expectations to avoid scope creep
✅ The 9 essential elements to add to your Fixed Price Agreement
✅ What to do if something changes, or the clients doesn’t do what you expected
Listen now!
01/20/23 • 33 min
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