
How Will Changing Consumer Trends Affect the World of Work?
11/05/19 • 39 min
Are you the right person for the job?
Nowadays, companies pushing to hire the best talent – but the talent is looking for more flexibility around the way they work and live. It’s not all about just getting the paycheck anymore – it’s about having the choice to find work that aligns with their values and aspirations as well. With this added freedom at work, matching up the best people with the right jobs is extremely crucial for everyone involved.
In this episode, I talk with John Healy, the Vice President and Managing Director of the Office of the Future of Work at Kelly Services. As a workplace disruptor himself, John understands the intrinsic value of connecting people to jobs that will enrich their lives, no matter where they are in the world.
At a high level, John and I discuss the current state of workforce dynamics, trends, and the ways that industry leaders are adapting – or not adapting – to these major shifts. As we get deeper into the conversation, John shares his insights about the experience of independent workers, how clients and freelancers are able to get to know one another, and what freelancers really are looking for in the work itself.
Get ready to learn about how individuals and corporations are taking steps to invest in the future of work.
Some Questions I Ask:
- Tell me about your journey to the office of the future. (1:50)
- Are you seeing differences in how people feel whether they are an employee or freelancer? (11:35)
- What can corporations do to connect with employees and contractors? (22:42)
- Rapid-fire questions. (33:47)
In This Episode, You Will Learn:
- What role Kelly Services plays in developing the future of work. (3:46)
- Why workers are now likely to question the authenticity and transparency of companies. (9:05)
- Why the notion of work-life balance is over. (13:52)
- How algorithms can help find your next job that could enrich your life. (29:39)
Connect with John Healy:
Connect with Paul Estes:
Resources:
GigE Summit 2019 Event Summary
Hosted on Acast. See acast.com/privacy for more information.
Are you the right person for the job?
Nowadays, companies pushing to hire the best talent – but the talent is looking for more flexibility around the way they work and live. It’s not all about just getting the paycheck anymore – it’s about having the choice to find work that aligns with their values and aspirations as well. With this added freedom at work, matching up the best people with the right jobs is extremely crucial for everyone involved.
In this episode, I talk with John Healy, the Vice President and Managing Director of the Office of the Future of Work at Kelly Services. As a workplace disruptor himself, John understands the intrinsic value of connecting people to jobs that will enrich their lives, no matter where they are in the world.
At a high level, John and I discuss the current state of workforce dynamics, trends, and the ways that industry leaders are adapting – or not adapting – to these major shifts. As we get deeper into the conversation, John shares his insights about the experience of independent workers, how clients and freelancers are able to get to know one another, and what freelancers really are looking for in the work itself.
Get ready to learn about how individuals and corporations are taking steps to invest in the future of work.
Some Questions I Ask:
- Tell me about your journey to the office of the future. (1:50)
- Are you seeing differences in how people feel whether they are an employee or freelancer? (11:35)
- What can corporations do to connect with employees and contractors? (22:42)
- Rapid-fire questions. (33:47)
In This Episode, You Will Learn:
- What role Kelly Services plays in developing the future of work. (3:46)
- Why workers are now likely to question the authenticity and transparency of companies. (9:05)
- Why the notion of work-life balance is over. (13:52)
- How algorithms can help find your next job that could enrich your life. (29:39)
Connect with John Healy:
Connect with Paul Estes:
Resources:
GigE Summit 2019 Event Summary
Hosted on Acast. See acast.com/privacy for more information.
Previous Episode

Advice for the Suddenly Remote
If you can’t see them, how can you trust them?
The traditional model of work has always focused on herding employees to sit in specific seats by a specific time, for a specific amount of time. Now, as many companies begin transitioning to a more flexible – or even fully remote – model, a new question arises: how can I trust that they’ll get the work done?
As Michelle Labbe states in this podcast, people are more productive working at home than in an office.
Michelle Labbe has worked in HR for over 25 years; recently, she decided to transition to a fully-remote HR position at Toptal as the VP of People. Now, she has experienced the freedom to work wherever her heart desires, with her dog at her feet, and connect with her coworkers on new levels.
Throughout our conversation, Michelle shares her insights into why remote work is the solution to the future of work. She also discusses the roles that both trust and culture play in hiring the right people, trusting that they’ll get the work done, and communicate along the way. The fact is, when working in a fully distributed model, you’re just a Slack and a Zoom away from an expert opinion.
Get ready to learn about how companies have transitioned to a fully distributed workforce, and what steps your company can take as well.
Some Questions I Ask:
- Why did you decide to transition to remote work? (2:29)
- How is trust built in a remote culture? (8:18)
- How do you know when a remote worker isn’t working out? (22:31)
- How are coaching and employee development different in a fully distributed model compared to traditional models? (25:12)
- How can a company transition to a fully distributed model? (27:18)
In This Episode, You Will Learn:
- Why Michelle feels more connected to her remote coworkers than she ever did in an office. (5:21)
- How communication tools are used to build trust between remote workers and those they work for. (17:12)
- What core company values Toptal seeks in its independent workers. (19:28)
- What signs to look out for to identify a struggling employee. (23:01)
- What the biggest challenge to allowing employees to work from home is. (27:31)
Connect with Michelle Labbe:
Connect with Paul Estes:
Hosted on Acast. See acast.com/privacy for more information.
Next Episode

The Human Cloud: Insights from GigE 2019
Are you part of the Human Cloud?
The Human Cloud is disrupting everything about the world of work, but it’s uniquely pushing the staffing industry to make some fundamental changes about how candidates are found, trained, and hired.
In this episode, I talk with Brian Wallins, a Research Manager at Staffing Industry Analysts. He is the global advisor on staffing and workforce solutions. Specifically, Brian focuses on the role that the Gig Economy and the shifting pressure to hire remote workers play in the staffing industry, and how companies need to adapt to this change in order to survive.
Throughout our conversation, Brian and I discuss all things related to the Human Cloud. As we dive in, Brian shares insights into what risks and challenges the staffing industry faces currently, and how they can benefit from utilizing the Human Cloud.
Get ready to learn about how the talent economy is disrupting the traditional staffing industry, and what they need to know to survive.
Some Questions I Ask:
- How do you define the Human Cloud? (2:15)
- What challenges do companies face when they initially implement a Human Cloud strategy? (9:59)
- How much of the staffing industry represents work that could be impacted by the Human Cloud versus work that must be done on-site? (13:47)
- What risks do staffing companies feel? (20:58)
- What book or movie has inspired you most over the past year? (32:42)
In this Episode, You Will Learn:
- The 3 categories that make up the Human Cloud. (3:20)
- Brian’s key takeaways from the GigE Conference. (6:57)
- Why the line Human Cloud platforms and traditional staffing platforms is starting to blur. (11:12)
- What advantages come with hiring freelancers around the globe. (17:45)
- What the Human Cloud will look like in 5 years from now. (27:45)
Connect with Brian Wallins:
Resources:
“Reskill or Die: Why your future depends on it” by Paul Estes
Rich Dad, Poor Dad by Robert T. Kiyosaki
Hosted on Acast. See acast.com/privacy for more information.
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