Never Lose Another Customer! How to Master Customer Focus Like a Pro (ft. Ivy Johnson)

The Takeover with Tim and Cindy

08/01/24 • 51 min

Tired of losing customers to your competition?

In this episode, we're talking with Ivy Johnson, CEO of Results Solution Works, who's cracked the code on how to master customer service.

Ivy shares how he went from selling cars to building a multi-eight-figure company by prioritizing personalized, human connection and investing in his people.

In this episode, you'll discover the data-driven strategies Ivy uses to DOMINATE sales, including:

-The incredible impact of his handwritten letter technology

-Why genuine, personalized customer service is more important than ever

-Actionable strategies to create a people-first culture within your organization

-How Ivy's innovative approach can elevate your customer service game

-The key to turning one-time buyers into lifelong loyal customers

Join us as we dive deep into the art of customer service

Connect with Ivy Johnson: https://resultssolutionworks.com/
And https://johnsonads.com/

The Takeover podcast Instagram - @timandcindydodd / https://www.instagram.com/timandcindydodd

Cindy’s Instagram - @cindymakita / https://www.instagram.com/cindymakita

Tim’s Instagram - @timissocial / https://www.instagram.com/timissocial

Facebook - https://www.facebook.com/TimAndCindyDodd

Download The Free Outbound Sales Playbook:

Master cold outreach, close more deals & drive revenue to your business using The Outbound Sales Playbook. Battle-tested on over 1,000+ businesses and proven with over 100M data-points, this Free E-book will give you the tools you need for predictability and scalability in your marketing and sales efforts. Disclaimer: Only download if you want more customers!

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About The Hosts:

Tim & Cindy Dodd are the Co-founders of PEMA.io, based out of Miami, FL. Connect with Tim and Cindy: Instagram

About PEMA.io:

PEMA.io is a Inc 5000 Outbound Marketing Agency specializing in Enterprise Sales & Appointment Setting. With over 7-years and 1,000+ clients served in the industry, PEMA is the leading agency for cold outreach appointments & systems. Learn more about PEMA.io here: www.pema.io/discover

08/01/24 • 51 min

The Takeover with Tim and Cindy - Never Lose Another Customer! How to Master Customer Focus Like a Pro (ft. Ivy Johnson)

Transcript

00:00
The idea is I can make money and be successful if everybody else is successful that I'm helping. If they're successful, I'm going to win, right? It's real easy. It's not a complicated formula. People out there listen to me. If you overcomplicate it, if you can help other people be successful, you will win too. I'm just telling you, it's that simple. I stand behind everything I do. So if something doesn't go off the way that I envision it, and I've got pretty lofty expectations, I mean

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