The Takeover with Tim and Cindy

It’s part 5 of our Virtual Assistant series, and we're diving into the crucial topic of what NOT to do when hiring VAs. Now that we’ve talked about all the ways you can leverage a virtual assistant and supercharge your business, let’s get into the DON’Ts.
It's easy to get caught up in the excitement of delegating tasks and expanding your team, but overlooking these key pitfalls can lead to costly mistakes.
Let’s uncover the top missteps entrepreneurs make when bringing VAs on board, and how to avoid them for a smoother, more productive working relationship.

• 02:55: Why you shouldn't set up unlimited hours for your VA
• 05:20: Some tools you can use to keep your VAs accountable
• 08:07: Why you should set your metrics and KPIs
• 10:44: Examples of metrics we track
• 13:26: How do you keep your VAs engaged?
• 19:50: Tips on how you can build a connection with your VA
• 21:15: Securing your accounts and access

If you haven't already, be sure to listen to the previous parts to catch up on all the invaluable insights we shared.

• Part 1 - Tapping into the Power of Virtual Assistants to Supercharge Your Business
• Part 2 - How To Get 90% Show Rates By Leveraging Virtual Assistants (Part 2)
• Part 3 - $6/hr Virtual Assistant to replace a $100K Social Media Manager (Part 3)
• Part 4 - How We Get 100+ Sales Appointments a Month Using $6hr Setters (Part 4)

Download The Free Outbound Sales Playbook:

• Master cold outreach, close more deals & drive revenue to your business using The Outbound Sales Playbook. Battle-tested on over 1,000+ businesses and proven with over 100M data-points, this Free E-book will give you the tools you need for predictability and scalability in your marketing and sales efforts. Disclaimer: Only download if you want more customers!

Join The Takeover Community:

• Sign up for The Takeover newsletter and get the latest marketing tips, sales strategies, and business insights delivered straight to your inbox. Join a community of entrepreneurs & high-performers dominating all areas of Sales & Marketing. Sign up for the newsletter.

About The Hosts:

• Tim & Cindy Dodd are the Co-founders of PEMA.io, based out of Miami, FL. Connect with Tim and Cindy: Instagram

About PEMA.io:

• PEMA.io is a Inc 5000 Outbound Marketing Agency specializing in Enterprise Sales & Appointment Setting. With over 7-years and 1,000+ clients served in the industry, PEMA is the leading agency for cold outreach appointments & systems. Learn more about PEMA.io here: www.pema.io/discover

We're tackling the timeless truth: haters gonna hate. You've probably heard it before, but have you ever stopped to think about why that is?
Picture this: little dogs always bark at big dogs. It's a simple yet profound analogy that perfectly captures the dynamic between those who criticize and those who keep pushing forward.
On your journey to achieving your goals, you're bound to encounter your fair share of haters, critics, and self-appointed advisors. But why do some people feel the need to offer their two cents, especially when they might not have it all together themselves?
Tune in as we explore why haters gonna hate and how you can rise above it all to reach your full potential. So if you've ever felt weighed down by the negativity of haters or found yourself second-guessing your decisions because of criticism, this episode is for you.
Let's talk about:

• 01:44: Why do little dogs always bark at big dogs?
• 05:49: The bigger the goal, the louder the noise
• 10:05: When you face haters, remember your why
• 17:55: Using criticism as fuel

Download The Free Outbound Sales Playbook:

• Master cold outreach, close more deals & drive revenue to your business using The Outbound Sales Playbook. Battle-tested on over 1,000+ businesses and proven with over 100M data-points, this Free E-book will give you the tools you need for predictability and scalability in your marketing and sales efforts. Disclaimer: Only download if you want more customers!

Join The Takeover Community:

• Sign up for The Takeover newsletter and get the latest marketing tips, sales strategies, and business insights delivered straight to your inbox. Join a community of entrepreneurs & high-performers dominating all areas of Sales & Marketing. Sign up for the newsletter.

About The Hosts:

• Tim & Cindy Dodd are the Co-founders of PEMA.io, based out of Miami, FL. Connect with Tim and Cindy: Instagram

About PEMA.io:

• PEMA.io is a Inc 5000 Outbound Marketing Agency specializing in Enterprise Sales & Appointment Setting. With over 7-years and 1,000+ clients served in the industry, PEMA is the leading agency for cold outreach appointments & systems. Learn more about PEMA.io here: www.pema.io/discover

Tired of losing customers to your competition?

In this episode, we're talking with Ivy Johnson, CEO of Results Solution Works, who's cracked the code on how to master customer service.

Ivy shares how he went from selling cars to building a multi-eight-figure company by prioritizing personalized, human connection and investing in his people.

In this episode, you'll discover the data-driven strategies Ivy uses to DOMINATE sales, including:

-The incredible impact of his handwritten letter technology

-Why genuine, personalized customer service is more important than ever

-Actionable strategies to create a people-first culture within your organization

-How Ivy's innovative approach can elevate your customer service game

-The key to turning one-time buyers into lifelong loyal customers

Join us as we dive deep into the art of customer service

Connect with Ivy Johnson: https://resultssolutionworks.com/
And https://johnsonads.com/

Follow us on our socials to always be updated on the latest episodes!

The Takeover podcast Instagram - @timandcindydodd / https://www.instagram.com/timandcindydodd

Cindy’s Instagram - @cindymakita / https://www.instagram.com/cindymakita

Tim’s Instagram - @timissocial / https://www.instagram.com/timissocial

Facebook - https://www.facebook.com/TimAndCindyDodd

Download The Free Outbound Sales Playbook:

• Master cold outreach, close more deals & drive revenue to your business using The Outbound Sales Playbook. Battle-tested on over 1,000+ businesses and proven with over 100M data-points, this Free E-book will give you the tools you need for predictability and scalability in your marketing and sales efforts. Disclaimer: Only download if you want more customers!

Join The Takeover Community:

• Sign up for The Takeover newsletter and get the latest marketing tips, sales strategies, and business insights delivered straight to your inbox. Join a community of entrepreneurs & high-performers dominating all areas of Sales & Marketing. Sign up for the newsletter.

About The Hosts:

• Tim & Cindy Dodd are the Co-founders of PEMA.io, based out of Miami, FL. Connect with Tim and Cindy: Instagram

About PEMA.io:

• PEMA.io is a Inc 5000 Outbound Marketing Agency specializing in Enterprise Sales & Appointment Setting. With over 7-years and 1,000+ clients served in the industry, PEMA is the leading agency for cold outreach appointments & systems. Learn more about PEMA.io here: www.pema.io/discover

Your business should reward you, not keep you trapped.
In the final episode of the 5-part Scaling Series, we’re tackling the missing item in your formula to freedom—how do you work less and earn more?
Lock in as we share proven methods to streamline your operations, automate repetitive tasks, and leverage technology and others’ talents to maximize efficiency.
Say goodbye to burnout and hello to a business that runs smoothly even when you're not there.
The question is—what will you do with all the spare time you’re going to have?
Tune in now and start living life on your own terms!

• 04:12: Using leverage as your way to freedom
• 12:03: The importance of having systems in place
• 15:21: Deciding which tasks to delegate and which tasks to keep doing
• 22:28: Maintaining your business’ profitability
• 28:00: How to avoid over-hiring

SCALING FORMULA:
Part 1 - How To Scale Your Business (FAST)
Part 2 - How We Get Over 1,000 leads a month WITHOUT ADS
Part 3 - Scale Fast with a Commission Only Sales Team
Part 4 - 5X Your Revenue Without Finding New Clients

Download The Free Outbound Sales Playbook:

• Master cold outreach, close more deals & drive revenue to your business using The Outbound Sales Playbook. Battle-tested on over 1,000+ businesses and proven with over 100M data-points, this Free E-book will give you the tools you need for predictability and scalability in your marketing and sales efforts. Disclaimer: Only download if you want more customers!

Join The Takeover Community:

• Sign up for The Takeover newsletter and get the latest marketing tips, sales strategies, and business insights delivered straight to your inbox. Join a community of entrepreneurs & high-performers dominating all areas of Sales & Marketing. Sign up for the newsletter.

About The Hosts:

• Tim & Cindy Dodd are the Co-founders of PEMA.io, based out of Miami, FL. Connect with Tim and Cindy: Instagram

About PEMA.io:

• PEMA.io is a Inc 5000 Outbound Marketing Agency specializing in Enterprise Sales & Appointment Setting. With over 7-years and 1,000+ clients served in the industry, PEMA is the leading agency for cold outreach appointments & systems. Learn more about PEMA.io here: www.pema.io/discover

What does it take to grow a business by 700% in just three years—without outside investment?
In this episode, we dive deep into the strategies that transformed a bootstrapped startup into a high-growth company, Developers.net, led by Emilio Baez and Doug Loyo. From founder-led sales to building a full-scale marketing machine, discover the exact steps to dominate B2B sales, hire top-tier talent, and leverage AI for unstoppable business growth.
If you want to double or triple your business every year—even without investors—you can’t miss this episode.

Key Topics & Chapter Markers:

[00:00] The Journey to 700% Growth
[06:04] From Software Engineers to Building a Staffing Empire
[11:03] Strategic Growth: Conferences, Cold Outreach & Hiring
[16:00] The Recruitment Process: Finding Top Talent in Latin America
[19:37] The Future of AI, Tech Hiring & Business Growth
[28:50] Final Advice for Entrepreneurs on Scaling & Staying Competitive

Resources & Connect with Our Guests:

Developers.net – Get the best nearshore software talent for your company → www.developers.net
Email Doug – [email protected]
Email Emilio – [email protected]
Book Recommendation: Traction by Gino Wickman – Traction-Get-Grip-Your-Business

Download The Free Outbound Sales Playbook:

• Master cold outreach, close more deals & drive revenue to your business using The Outbound Sales Playbook. Battle-tested on over 1,000+ businesses and proven with over 100M data-points, this Free E-book will give you the tools you need for predictability and scalability in your marketing and sales efforts. Disclaimer: Only download if you want more customers!

Join The Takeover Community:

• Sign up for The Takeover newsletter and get the latest marketing tips, sales strategies, and business insights delivered straight to your inbox. Join a community of entrepreneurs & high-performers dominating all areas of Sales & Marketing. Sign up for the newsletter.

About The Hosts:

• Tim & Cindy Dodd are the Co-founders of PEMA.io, based out of Miami, FL. Connect with Tim and Cindy: Instagram

About PEMA.io:

• PEMA.io is a Inc 5000 Outbound Marketing Agency specializing in Enterprise Sales & Appointment Setting. With over 7-years and 1,000+ clients served in the industry, PEMA is the leading agency for cold outreach appointments & systems. Learn more about PEMA.io here: www.pema.io/discover