
EP325: Karla Dembik - How To Build The Road Map To A Successful Bookkeeping Business
10/18/22 • 40 min
“I want to do this, but I don’t really know how to do it, so you talk to people who have been there before that can help you on the way.” -Karla Dembik Pennies become dollars far faster than most of us realize. Businesses (on balance) don’t fail because of a dramatic catastrophe; they suffer death from a thousand cuts. We often agree to all kinds of service and business fees, because we don’t know any better. But there are people out there who can help reduce costs and increase revenue without increasing your prices. Karla Dembik, ex-army intelligence officer, helicopter pilot, and now the owner of Phoenix Payment Processing is this episode’s featured guest. Karla’s curious and inquisitive approach has helped her flourish in any of her chosen careers, and now she gives back to people that need a little extra help building their own road maps to success. If you are struggling to know what to do with your bookkeeping business, if you’re drowning in additional costs and add-ons that are bleeding you dry every month, then this is the episode to help you create your own path to success. One that will let you draw on the knowledge of all those that have faced the same challenges, so you can focus on the heart of your business. Serving the people you want to help. During this interview, you'll learn...
- The value of learning to ask the right questions
- How to increase revenue without increasing prices
- The importance of being open to change
Click here to find out more about Karla. Connect with her on LinkedIn, Instagram or Facebook.
Time Stamps 02:42 - Karla discusses her career journey 06:55 - Working as an army intelligence officer 09:32 - Learning to ask the right questions 13:35 - Building the road map to success 17:10 - The rise of a phoenix 19:25 - The trigger points of change 22:02 - Navigating starting your own business 25:20 - Embracing Aha moments 29:28 - Increasing revenue without increasing prices
In other news...
Don’t miss a chance to get your free ticket to The Successful Bookkeeper Summit! Click here for more information!
“I want to do this, but I don’t really know how to do it, so you talk to people who have been there before that can help you on the way.” -Karla Dembik Pennies become dollars far faster than most of us realize. Businesses (on balance) don’t fail because of a dramatic catastrophe; they suffer death from a thousand cuts. We often agree to all kinds of service and business fees, because we don’t know any better. But there are people out there who can help reduce costs and increase revenue without increasing your prices. Karla Dembik, ex-army intelligence officer, helicopter pilot, and now the owner of Phoenix Payment Processing is this episode’s featured guest. Karla’s curious and inquisitive approach has helped her flourish in any of her chosen careers, and now she gives back to people that need a little extra help building their own road maps to success. If you are struggling to know what to do with your bookkeeping business, if you’re drowning in additional costs and add-ons that are bleeding you dry every month, then this is the episode to help you create your own path to success. One that will let you draw on the knowledge of all those that have faced the same challenges, so you can focus on the heart of your business. Serving the people you want to help. During this interview, you'll learn...
- The value of learning to ask the right questions
- How to increase revenue without increasing prices
- The importance of being open to change
Click here to find out more about Karla. Connect with her on LinkedIn, Instagram or Facebook.
Time Stamps 02:42 - Karla discusses her career journey 06:55 - Working as an army intelligence officer 09:32 - Learning to ask the right questions 13:35 - Building the road map to success 17:10 - The rise of a phoenix 19:25 - The trigger points of change 22:02 - Navigating starting your own business 25:20 - Embracing Aha moments 29:28 - Increasing revenue without increasing prices
In other news...
Don’t miss a chance to get your free ticket to The Successful Bookkeeper Summit! Click here for more information!
Previous Episode

EP324: Erin Daiber - Healthy Boundaries And How They Grow Your Bookkeeping Business
"Being passive or being a people pleaser in business is not a great way to get results." -Erin Daiber Running a bookkeeping business isn’t easy. There are enough external challenges to contend with, without piling on internal ones of our own making. Too many of us aspire to be all things to all people. But this strategy only ever leads one way... to overextension and burnout. There is a huge difference between being polite and being passive. You do not have to agree to every demand a client makes, nor should you. You will never be able to please everyone. It is far better to set healthy and effective boundaries instead. Ones that let you make and maintain polite and consistent connections while being firm and accurate about what is and what isn’t within your capacity to deliver. Erin Daiber, CEO of Well Balanced Accountants is this episode’s featured guest. She is no stranger to the fears that come with running your own business, with the desire to people please everyone. In this episode, she speaks powerfully to the need for self-development work, and the need to find people who can help us avoid the same pitfalls and traps common in our industry. If you are struggling to determine your purpose, overpromising and underdelivering, and failing to set healthy boundaries, this is the episode to help you break the scarcity mindset so you can create a bookkeeping business that delivers expertly on its promises. During this interview, you'll learn...
- The value of coaching & learning in your personal development journey
- How to live with the fear of the unknown
- The importance of setting healthy boundaries
Click here to find out more about Erin. Connect with her on LinkedIn or Twitter Don’t miss a chance to get your free ticket to The Successful Bookkeeper Summit. Click here for more information! Time Stamps 01:25 - Erin talks about her career journey 04:15 - Overcoming the challenges of business 11:01 - Setting healthy boundaries 15:42 - Learning to live with the unknown 19:49 - Making peace with your inner child 22:21 - Encouraging your clients to explore themselves 26:27 - The value of finding the right coach for you 28:41 - Erin gives a sneak peek of her talk at the upcoming Successful Bookkeeper Summit
Next Episode

EP326: Andrea MacKenzie - How To Create A Conscious Leadership Mindset
“It’s marketing. Just saying bookkeeping is not as enticing as saying, 'I’m going to change your life!'" - Andrea MacKenzie Sometimes success can take us by surprise. We can very quickly become overwhelmed by everything we have to get done. So much so, that when looking to scale our bookkeeping business, we are so desperate for help, we take the first person available. Having help though is never as useful or valuable as taking the time to find good help. Andrea MacKenzie, founder of Lead with Harmony, is this episode’s featured guest. She is dedicated to assisting small business owners hire, develop, and lead great teams. Her approach is one of building a conscious leadership mindset, to help you create the right conditions to find, train and trust the right people in your business. Energy attracts, and if you are hiring from a place of desperation, it’s likely you’ll only attract desperate people. Andrea speaks passionately about the need for getting your people processes right from the ground up, taking the time to really figure out who you are and what you need in others that supports business growth, not conflict and resentment. If you are struggling to scale your bookkeeping business, butting heads with that quick hire you thought would be an answered prayer, or looking to develop your additional services but aren’t sure who to hire, this is the episode to help you get on the path to great, effective, and conscious leadership. During this interview, you'll learn...
- The value of effective assessment in hiring employees
- How to identify the root causes of conflict & burnout
- The importance of overcoming limiting & negative mindsets
Click here to find out more about Andrea. Connect with Andrea on LinkedIn and Twitter SPECIAL OFFER for The Successful Bookkeeper Podcast listeners: FREE Delegation Visualization Guided Audio to help you unlock what’s possible when you stop managing and start delegating! Use this guided audio and the companion worksheets to tap into your desire to let go, get back your time, and grow... through delegation! FREE with Special Code! (Regular Price: $37) Special Offer Code: SUCCESSFULBOOKKEEPER Click here for a FREE Job Advertisement Checklist.
Time Stamps
01:35 - Andrea talks about her career journey 06:00 - The power in how you think 10:44 - The challenges of hiring the right people 15:20 - Overcoming fear & limiting mindsets 18:21 - Identifying the root causes of conflict & burnout 22:52 - Assessing people effectively 31:12 - Conscious leadership 34:08 - Working with Andrea SPECIAL ANNOUCEMENT: Don’t miss your chance to get a FREE ticket to our upcoming Successful Bookkeeper Summit! Click here for more information!
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