From the Boiler Room to the Cloud: the Evolution of Managed Services
The Predatar Podcast05/27/19 • 49 min
In this episode we are joined by Predatar CTO, Steve Miller. Steve looks back over his career as a managed services professional to discuss the services evolution from mainframe to micro-services.
As break-fix managed services suffer commoditisation, Steve makes the case for data-driven, customer focused service delivery to enable business transformation, not just outsourcing.
Using examples from his personal life, Steve encourages us to embark on continuous, life-long learning to "future-proof" ourselves, raise the bar and embrace, not run away from, automation and AI.
The episode ends with a sneak peek into the upcoming Predatar Lynx release, the service operating system for MSPs who want to rapidly scale their business.
05/27/19 • 49 min
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