Paying for Medical Procedures Without Breaking the Bank: PatientFi - with Todd Watts, CEO & Co-Founder

07/17/23 • 46 min

In episode 77 of The Payments Show Podcast, I spoke to Todd Watts who is the CEO and Co-Founder of PatientFi.
PatientFi partners with US healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.
VIDEO and PDF Transcript:
- https://thepaymentsshow.substack.com/p/77
Summary of topics discussed:
[02:41] - Growth Projections for Treatments
[03:35] - Overview of PatientFi
[07:38] - Profit Margins in Aged Care vs Looking Youthful
[09:17] - Regenerative Procedures: Winding Back the Clock
[10:29] - General BNPL vs PatientFi
[15:59] - PRIVI - Customised Plans for Non-Invasive Treatments
[18:59] - Scheduling for Optimal Theraputic Results
[21:17] - Benefits for Medical Providers
[21:45] - Loyalty to Medical Practice
[22:09] - Sell a Medical Practice More Easily with a PRIVI Customer Base
[23:27] - Selling on Value Not Price
[25:23] - Medical Staff Skills: A Tiered Approach
[28:16] - Challenges with the US Healthcare System
[29:52] - PatientFi's Focus on Discretionary and Elective Treatments
[31:16] - Benefits of the Free Market vs Reimbursed Care
[34:36] - Too Much Friction Between All Stakeholders
[37:02] - Customer Success Stories
[39:58] - The Future: Dentistry, Fertility and PRIVI
[42:17] - A 10-Year Prediction: Acceptance
[44:26] - Get in Touch with PatientFi
[44:38] - Chit Chat
And much more...
Details:
- Recorded on 27 Jun 2023
- Host: Satwant Phull
- Guest: Todd Watts, CEO & Co-Founder, PatientFi
[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- PatientFi: patientfi.com

Previous Episode

Messente: How to Communicate with Every Mobile Phone User on the Planet - with Uku Tomikas, CEO

In episode 76 of The Payments Show Podcast, I spoke to Uku Tomikas who is the CEO of Messente.
Messente is a dedicated business messaging platform which enables businesses to send one-time passwords, PIN codes, notifications and verifications to customers securely – and at scale.
VIDEO and PDF Transcript:
- https://thepaymentsshow.substack.com/p/76
Summary of topics discussed:
[00:00] - Introduction
[01:04] - Start
[02:00] - P2P (Consumer) vs A2P (Business) Messaging
[02:34] - OTP Codes, AI, Fraud, Scams and Security
[03:37] - Popular Messaging Platforms: Regional Differences
[04:51] - Roaming Challenges with SMS
[07:02] - Industry Use Cases (esp. Financial Services)
[10:20] - Different Conversion Rates for Different Messaging Platforms
[12:27] - RCS Messaging
[16:36] - Increasing Sales Conversions Through Messaging
[19:24] - Surprising Stats: Too Many vs Too Few Messages
[23:58] - Transparent Pricing
[27:55] - Verigator: Go Global on Day 1
[31:41] - Getting Started with Messente: SME to Enterprise
[33:02] - From SDR to CEO! - Uku's Rise at Messente
[34:07] - Messaging Scams Are Increasing and Better Quality with AI and ChatGPT
[37:13] - Hardware and Subscriber Verification
[39:41] - Contact Details
[40:03] - The Future: RCS and Fraud
[42:23] - Chit Chat
And much more...
Details:
- Recorded on 15 Jun 2023
- Host: Satwant Phull, Founder of Digital Money Lab
- Guest: Uku Tomikas, CEO of Messente
[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Messente: messente.com

Next Episode

Vending 2.0: Nayax Cashless Payments for Unattended Retail - with Yair Nechmad, Founder

In episode 78 of The Payments Show Podcast, I spoke to Yair Nechmad who is the Founder of Nayax.
Nayax provides businesses with payment solutions for Point of Sale and Unattended Retail such as Vending, Parking, EV Chargers, Car Washes and more.
VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/78
Summary of topics discussed:
[00:00] - Further Information
[00:28] - Introduction
[01:19] - Start
[02:33] - Nayax Company Overview
[04:20] - High Volume, Low Transaction Value
[05:28] - Total Cost of Ownership: Transparency and Efficiency
[07:03] - TCO of Cash Payments: Not Crossing 7% Cost of Cash
[09:24] - Switching Millions of Cash Systems to Cashless
[11:38] - Physical Installation Made Easy
[14:02] - Analytics, Reporting & Alerts... For The First Time Ever!
[15:44] - Network Connectivity for Machines (with Waterfall Capability)
[18:48] - Leading Verticals for Vending Machines
[19:23] - Promising New Vertical: EV Chargers
[21:43] - Current and Future Markets Served
[28:10] - Nova Market: Grocery Self-Checkout
[30:52] - Net New Business Opportunities Not Possible with Cash
[33:29] - Loyalty and Engagement: Digital Receipts as a Landing Page
[37:30] - Nayax Business Model: 3 Pillars
[38:57] - Nayax is a Complete End to End, One Stop Solution
[40:10] - Nayax Technology Partners
[41:30] - Low Customer Churn Rate
[42:44] - Get in Touch with Nayax
[43:10] - The Future
And much more...
Details:
- Recorded in Jun 2023
- Host: Satwant Phull
- Guest: Yair Nechmad, Founder, Nayax
[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Nayax: nayax.com | @NayaxGlobal