The Next Chapter by American Express Business Class

The Next Chapter is a new podcast from American Express Business Class, hosted by Cardiff Garcia. In each episode we’ll hear from a best-selling author from the world of business offering insights and inspiration for anyone looking to expand their company or elevate their career.

What’s the recipe behind some of the world’s most-successful partnerships? Why do some flourish while others fail disastrously? In their dual memoir, “Black, White and The Grey: The Story of an Unexpected Friendship and a Beloved Restaurant,” co-owners Mashama Bailey and John O. Morisano detail how a Black chef from Queens and a white media entrepreneur from Staten Island built an award-winning restaurant in Savannah, Ga., called The Grey. Theirs is a masterclass on building a company while bridging biases on race, class, gender and culture in the heart of the Deep South. In this episode of the podcast "The Next Chapter" by American Express Business Class, Bailey, Morisano and host Cardiff Garcia explore the coveted ingredients needed to forge a powerful alliance.

Are some people predisposed to being a generalist versus a specialist? In his book, "Range: Why Generalists Triumph in a Specialized World," author David Epstein discovers that early specialization is an exception, not the rule. Epstein, a former science and investigative reporter, argues that to succeed in any field, one must develop an array of interests. In interviews with renowned athletes, inventors and scientists, he explores the power of diverse experiences in a world that requires hyperspecialization. In this episode of the podcast "The Next Chapter" by American Express Business Class, Epstein and host Cardiff Garcia discuss the virtues of being a generalist on a trajectory to success.

Ever notice that extroverts get more shine than introverts? In her book, "Quiet: The Power of Introverts in a World That Can’t Stop Talking," Susan Cain gives introverts center stage by showing how much they lose each time we undervalue them. Through research and interviews with extraordinary people, "Quiet" changes the narrative around introverts and, more importantly, transforms how they see themselves. In this episode of the podcast "The Next Chapter" by American Express Business Class, Cain and host Cardiff Garcia discuss how introverts thrive in the workplace and excel in surprising ways.

The role of a manager is to lead with purpose, streamline processes and motivate teams. But what does success look like for those new to the role? Asking questions, being curious and listening to your team is one place to start. In “The Making of a Manager: What to Do When Everyone Looks to You,” Julie Zhuo identifies the next moves in a playbook for first-timers growing into the position. In this episode of the podcast “The Next Chapter” by American Express Business Class, Zhuo and host Cardiff Garcia discuss which tools can help new managers to lead confidently and thrive.