The Modernisation

In this webinar we are going to explore the top 10 Challenges facing the Retail Industry as a result of Corona Virus, as well as explore a response strategy.
Top 10 Challenges facing the Retail Industry

1. Panic buying ~ supply chain problems
2. Cash-flow / revolving credit / liquidity
3. Brick & Mortar forced closures
4. Static Inventory on shelves
5. Fixed Costs like Leases and obligations
6. Labour Costs ~ WFH / Stood-down employees
7. Death by Product Category
8. Supply Chain availability and responsiveness
9. Consideration increase due to job loss fear
10. Case Risk for Employees

Covid-19 Response Strategy:

1. Communicate - to Customers, Staff, Suppliers and the Government.
2. Seek Aid - from Government, Banks and Non-Profit Organisations.
3. Reduce Costs - brick & mortar, fixed, non-essential expenses and labour costs.
4. Increase Sales - eCommerce, Marketplaces, sell relevant products, and build 1:1 customer journeys.

Upcoming Webinars

• COVID-19 Social Listening Webinar - Tuesday March 31 12:30pm AEDT
• Corona Crisis Webinar: Education - Thursday April 2 10:30am AEDT
• Other Corona Crisis Webinars

We have a very special episode today! I’m joined by Ike Stranathan, my long time friend and respected business mentor - Ike is the Founder and CEO of STAFFVIRTUAL, a prominent and leading BPO or Business Process Outsourcing provider in the Philippines that specialise in live chat, financial and legal services, amongst other things.

Some of the topics we will cover today include:

• Why Ike moved from Kansas all the way to Manila, Philippines to start a business, now 10 years old
• He offers insights on what it’s like to operate a business there
• Explains the Economic model of outsourcing and how “transparent outsourcing” works

Upcoming Webinar
Title: RETAIL Industry's Corona Crisis Response
When: Thursday 26th March at 10:30am (Sydney)
Registration: https://attendee.gotowebinar.com/register/3274941968496331532

On today’s show we are going to talk about Covid-19 and what you can do to adapt your business to ensure it can mitigate any economic impact. I’m joined by my colleagues Pauline Pangan and Bibhu Pati as we discuss how businesses are impacted by the Corona Virus, and what leaders need to to do make the most of a challenging situation.

• What should business Leaders be doing now as Corona unfolds?
• How can we leverage technology now more than ever to help businesses survive given the crisis we’re facing
• What are some tips on how to WFH successfully?
• What should you do with your events and marketing activities?
• What are some ways to find new revenue streams online?
• What does sales/service/marketing in a world with social distance look like?
• How to manage a temporary downturn in sales?
• What support is there from the government?
• What to do if your employee is showing symptoms / confirmed case?

Register for our upcoming webinar: How to Measure Trust in your Organisation on 17 March 2020: https://attendee.gotowebinar.com/register/8744265748000626443

We have a very special International Women’s Day episode today! I’m joined by Pauline Pangan, my Co-Founder as we talk about her journey as a successful and powerful woman in business.

Some of the topics we will cover today include:

• Her Journey as a female entrepreneur
• Challenges faced as a women
• Maintaining work life balance
• Great advice and tips for men and women to see past gender in the workplace

Upcoming Webinar

Upcoming Webinar on the Tuesday 17 March at 10:30am Sydney time - where I’ll be speaking about how to measure Trust in an organisation, and also WHY it is so important to do so with automation on the horizon.
To Register for the Webinar click here.
Interview Questions

• As the first Founder of the company, I’d like to hear in your words the story of how AFDigital was founded?
• Let’s talk about International Women’s Day, how have you seen gender play a role in your own journey?
• What are the challenges women face, that men don’t?
• On the flip side - what are some benefits of being an amazing woman?
• What is your advice to women on how to be successful in a male dominated industry - like Tech
• What made you want to be an entrepreneur in the first place?
• What challenges you the most in business?
• This year is the 9th year, what drives you to keep going?
• How do you maintain work-life balance?
• What would your advice be to 21 year old you?

In today’s episode I’m joined by Tim Beard, the Managing Director of Silver Bullet, a modern advertising and technology consulting company that specialise in DMP, CDP, data science and media activation among many other things.

Today we are lucky to be able to speak with Tim about everything from what a DMP and CDP are, how the media industry is changing, and the value of first party data, and responsibility that comes with it.