The Modern Hairstylist ™ Podcast

Ever found yourself in a tight spot trying to communicate those tricky changes to your clients? Whether it's a price hike, a shift in your working hours, or a new booking system, I get it—it's daunting. But guess what? In this episode, I'm diving deep into a foolproof 3-step process that's helped hundreds of hairstylists, just like you, navigate these waters with confidence and grace.

First up, we chat about the importance of choosing the right vehicle for your message. Spoiler alert: blasting it on social media might not be the best idea. Instead, think email blasts and one-on-one chats. But remember, it's not just about the message—it's about the delivery. Keep it upbeat, client-centric, and focus on the benefits. After all, in the beauty industry, it's all about ensuring your clients feel valued and understood.

But what if you face pushback? Don't sweat it. I'll walk you through handling objections with empathy, without compromising on your business decisions. Sometimes, it's about explaining your side of the story, and other times, it's about helping clients find what's best for them—even if it means parting ways.

Remember this: changes are inevitable. But with the right approach, they can be opportunities for growth, both for you and your clients. So, if you're ready to level up your client communication game, tune in and let's get started!

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Welcome to a super special edition of The Modern Hairstylist Podcast. Today, we're going all-in with a behind-the-scenes look at our beloved Pre-Visit Pathway program. I’m giving you a module-by-module breakdown that's perfect for anyone in the beauty biz looking to step up their game, whether you're a salon owner or a hairstylist eager to enhance your business and client relations.

We kick things off with Module 0, our orientation, where we lay the groundwork for your journey to success in the beauty industry. This initial phase is designed to get you acclimated and motivated to push through the entire course with flying colors. And guess what? You won’t be going at it alone! I'm all about building a strong support system, which means you’ll get live group coaching calls, constant engagement in our community on Facebook, and personalized guidance every step of the way. My goal is to make sure you feel supported and have all your questions answered.

One of the highlights of today’s discussion was definitely Module 1's Experience Customization Form. This has been an absolute crowd-pleaser, drastically reducing no-shows and cancellations while significantly boosting revenue through enhanced client experiences. As we move deeper into the program, we talk about streamlining operations through automation, which starts from Module 4. This is where you’ll learn to simplify your booking processes and manage client interactions effortlessly, ensuring your business operates smoothly.

So, if you're geared up to take back control of your time, find a balance between work and life, and build a scalable business model that allows you to grow quickly without the overwhelm, PreVisit Pathway is calling your name.
Join us today and let’s transform your business together.
Check out Hunterdonia.com/PVP to get started.
Other episodes referenced:
The Most Common Mistakes Hairstylists Make On Their WebsitesPros & Cons of Session / Hybrid / Package Pricing

Streamline your business with user-friendly forms. Join Jotform here!

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Burnout is something that is so prevalent, yet also overlooked in the beauty industry.
As hairstylists, your career requires you to be present in so many capacities. Your emotional and physical investments are stretched to full limits at times.
Do you have any processes that currently help you identify when burnout has reached you?
Better yet, do you know how to prevent burnout before it settles in and disrupts your routine?
In this episode, my amazing friend, Lisa Huff joins me to spill all the tea on how we're kicking burnout's butt this year!
Check out Lisa Huff and her amazing impact on the hair industry:
Instagram - https://www.instagram.com/lisahuffhair/
Download Lisa's Free E-Book "Guide to Navigating Burnout for Hairstylists" - https://stylistsoultribe.mykajabi.com/navigating-burnout-pdf-c57b7186-8320-40b2-8bc9-e451c0ec0e9f

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As hairstylists, our perception of ourselves can be a huge part of our performance behind the chair.
For mental health awareness month, I’m getting personal and vulnerable as I share my experience of having ADHD in the beauty industry.

My ADHD has greatly affected my entire life in my thoughts, actions, and feelings.

It has brought positives and negatives in my life, and with a lot of self-work and awareness, I’ve found practices to embrace who I am.

Although I’m not a health care or mental health professional, I hope my story can validates and helps you with any mental health struggles you may be facing as a beauty industry professional.

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Speaking Grief is a very special project to me as it has helped me expand my capacity to show up better for my clients, family and friends.
Our clients are human beings who experience different hardships every day which often times can put us in an awkward, yet impactful spot.
Kristen and Lindsey are joining me in this episode, as we navigate the different methods for being more grief-aware for our clients and in our own lives as well.
Check out the full documentary: https://speakinggrief.org
Lindsey Whissel Fenton is a senior producer/director at WPSU. An award-winning storyteller, she has explored a wide range of issues through her work in public media. Most recently, she produced and directed Speaking Grief, a multi-platform public media initiative that works to create a more grief-aware society; she continues to produce content for the project's social media presence.
Lindsey earned her bachelor’s degree in Cinema and Digital Arts from Point Park University and her master’s degree in Learning, Design, and Technology from Penn State. She is a hardcore dog mom, Rotarian, and rock climber.
For more, visit https://lindseywhisselfenton.com
Kristin Bittner is an instructional designer who truly understands how people learn online. She works diligently to translate training concepts to real-life application, facilitate strong relationships between the client and the development team, and advocate for the learner through each step of design and development. Bittner has a Master of Science in Instructional Technology and more than 16 years’ experience designing online instruction in corporate, military, and higher education settings.

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