Making the Invisible Work Count
03/26/25 • 26 min
Some work is easy to measure—deadlines met, projects delivered, goals achieved. But what about the work that holds everything together?
In this episode, Indra and Amanda discuss their journey of recognizing Glue Work—the often invisible tasks that keep teams functioning but rarely get acknowledged. They share how naming this work was a crucial first step and explore strategies to make it visible, valued, and a recognized part of career growth.
This is just the beginning of a much bigger conversation—because no one should have to choose between doing the work that keeps teams thriving and getting ahead in their career.
Helpful Links
- For more about the Glue Work Framework, including upcoming webinars: www.thegluework.com
- Indra's latest blog post about the Glue Work Framework: https://medium.com/@indrapendence/making-the-invisible-work-count-1f7dcb9f794c
- The Messy Middle Matters Glossary: www.themessymiddlematters.com/glossary
- Feedback for Indra & Amanda: www.themessymiddlematters.com/feedback
Some work is easy to measure—deadlines met, projects delivered, goals achieved. But what about the work that holds everything together?
In this episode, Indra and Amanda discuss their journey of recognizing Glue Work—the often invisible tasks that keep teams functioning but rarely get acknowledged. They share how naming this work was a crucial first step and explore strategies to make it visible, valued, and a recognized part of career growth.
This is just the beginning of a much bigger conversation—because no one should have to choose between doing the work that keeps teams thriving and getting ahead in their career.
Helpful Links
- For more about the Glue Work Framework, including upcoming webinars: www.thegluework.com
- Indra's latest blog post about the Glue Work Framework: https://medium.com/@indrapendence/making-the-invisible-work-count-1f7dcb9f794c
- The Messy Middle Matters Glossary: www.themessymiddlematters.com/glossary
- Feedback for Indra & Amanda: www.themessymiddlematters.com/feedback
Previous Episode
The Overdiagnosis of Impostor Syndrome
Impostor syndrome is often framed as an internal struggle, but what if the real issue isn’t impostor syndrome, but something else?
In this episode, Indra and Amanda explore the fine line between impostor syndrome and the discomfort of learning something new.
They also share a real-life workplace experience where they initially thought they were battling self-doubt—only to uncover a deeper, systemic issue at play. They walk through how they gathered the right people, documented the challenge, and ultimately realized the problem wasn’t what it seemed.
Join us as we discuss the power of reframing workplace struggles and why caring for the collective leads to better outcomes for everyone.
Things mentioned in our episode:
Next Episode
Feedback Fatigue
These days, feedback is everywhere. But are we benefiting from it, or are we just drowning in a sea of unsolicited opinions and HR-driven surveys?
In this episode, Indra and Amanda dive into the feedback frenzy: how social media and corporate feedback tools have fueled a culture of constant evaluation, the unintended consequences of feedback overload, and the real cost of all these mandatory feedback programs.
They also break down practical ways to filter out the noise, differentiate between helpful and unhelpful feedback, and give feedback in a way that supports growth.
If you’ve ever rolled your eyes at yet another feedback request, this episode is for you!
Useful Links
- Five questions to ensure your feedback is a gift https://medium.com/@indrapendence/five-questions-to-ensure-your-feedback-is-a-gift-11063f69c925
- Brené Brown’s talk featuring Teddy Roosevelt’s Man In the Arena quote: https://www.youtube.com/watch?v=8-JXOnFOXQk
- The Messy Middle Matters Glossary: www.themessymiddlematters.com/glossary
- Feedback for The Messy Middle Matters: www.themessymiddlematters.com/feedback
The Messy Middle Matters - Making the Invisible Work Count
Transcript
I'm Indra,
Amanda Jane Lee: and I'm Amanda,
Indra Klavinsand we'd like to welcome you to the messy middle matters. Hi, Amanda. How are you today? I'm good. How are you Indra? Good. Today we're going to talk about one of our favorite things, talking about the invisible work, and how the things that people take care of that you don't actually realize in the workplace,
If you like this episode you’ll love
Episode Comments
Generate a badge
Get a badge for your website that links back to this episode
<a href="https://goodpods.com/podcasts/the-messy-middle-matters-662466/making-the-invisible-work-count-88075038"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to making the invisible work count on goodpods" style="width: 225px" /> </a>
Copy